Search Images Maps Play YouTube News Gmail Drive More »
Help | Sign in

London Camera Exchange

440 reviews from Google Certified Shops

Google Certified Shops identifies and stands behind stores that provide a consistently great shopping experience. Learn More
  1. Great fast service and very helpful staff
  2. Always has been a great store, and still is now with Google Certifiedness. Lovely helpful staff.
  3. Slightly negative experience on the delivery which was split into two parts - the second part was sent without prior notification and I couldn't be at home to receive it. It then seemed to go missing for a few hours as it wasn't where UPS had notified it had been delivered, but was at that location a few hours later with the recipient who claimed they had only been delivered 2 hours previously. These stories don't add up.
  4. Helpful telephone conversation before ordering, packaging excellent.
  5. For the price and quality of product LCE was great but they would only deliver to the address associated with the payment card, this was not good for me. Their website said they usually use royal mail though and as the sorting office is close I went ahead and ordered anyway. The item I bought was sent out by UPS who tried to deliver it on time but I wasn't in. They said they would try only once more the next day I knew I wouldn't be in again. Eventually I managed to get through to a representative of UPS who said I could change the delivery address - why I couldn't do this in the first place I have no idea! However two hours later when I received notification of the change the address was completely wrong so I had to phone them up again and correct it. UPS then messed something up and the package was not re-directed for another 24 hours leading to the item being delivered three days after it could have been if LCE had just let me use a work address for delivery.
  6. Goods were in excellent condition at a very reasonable price. But the shop's card validation system, pdq, could not process any of the cards we offered for payment, apparently due to an issue with our address. Eventually our payment via PayPal went through successfully, but the payment process had taken about an hour, with repeated telephone calls.
  7. first class service..notified throughout process and order arrived as scheduled
  8. Did everything a good e-commerce business should do
  9. Will definitely use them again. Simply great communication, service and product. Truly Seamless experience.
  10. I ordered the camera late on Saturday night and it was delivered on Tuesday. I originally tried to buy in the shop but they did not have the right model in stock, but they showed me another model with a very similar size etc which gave me the information I needed. The price was very competitive compared with other High Street stores and online shops so all in all I was very happy with the experience.