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THE METAL STORE

4.9
2,074 reviews
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7 reviews from Google Certified Shops

Google Certified Shops identifies and stands behind stores that provide a consistently great shopping experience. Learn More
  1. Blamed the courier , never called back when promised , absolute shambles
  2. Excellent service. Thank you.
  3. The goods arrived poorly packaged and damaged. I refused delivery on this basis then had to chase and chase to get my monies returned. Hence I don't feel able to give a good review either regarding the goods or the service provided when a problem arose.
  4. didnt deliver and made false promises.
  5. Only half the order arrived three days late and customer service tells me that the courier has lost the second item (6m flat bars and rounds) and that they no longer have 6m lengths in stock - but they accepted my money! Delayed job and loss of reputation means I am unlikely to get further jobs from my customer. A very poor showing from this undependable supplier of mild steel.
  6. The product was dirty, dented, scratched, wet and generally barely fit for purpose. When I informed their sales team they did not care and did not offer to do anything about my complaint. Bad company to do business with, suggest they should be avoided.