Reviews
4.2
3,753 reviews
Personalized Comfort: A Review of QCE
KKˇ Review provided by bose.com ˇ September 23, 2024
I recently got a pair of wireless earbuds that come with a dedicated application, and I must say, I am absolutely delighted with my experience so far. The app allows for a high level of personalization, enabling me to configure the earbuds to suit my preferences. One of the standout features is the ability to change the actions of the left and right earbud, adding an extra layer of convenience that I truly appreciate. Additionally, the app provides a clear indication of the battery levels of each earbud.

These earbuds have amazing touch controls. Very responsive, making it easy to manage music and calls. However I did run across a little quirk when doing some activities accidentally my hand would touch earbuds which in turn stops music. It would be great if an option is provided that could be enabled/disabled, which would allow one to shut off the touch controls for specific activities.

Comfort is another strong point for these earbuds. I have always struggled with earbuds that either don’t stay in place or cause discomfort after prolonged use. To my surprise, these earbuds are incredibly lightweight and comfortable. The rubber piece around the earbud ensures a nice fit and I don't have to worry about them falling out while moving around. I can wear them for extended periods without any discomfort, which is a huge plus.

On a positive note, the Active Noise Cancellation (ANC) feature, which really cuts down the background noise, allowing me to listen to music or podcasts with clarity.

In summary, these wireless earbuds offers a fantastic blend of comfort and customization, coupled with remarkably well-functioning active noise cancellation. Admittedly, there are a few features touching on call quality and a couple of issues with touch controls that indeed need some time for improvement, but I would go ahead and highly recommend them for anyone looking for a reliable and comfortable audio solution.
Great Bose Sound Quality, Long Battery Life
Jacob Bˇ Review provided by bose.com ˇ February 22, 2024
I have been using the Bose Ultra Open Earbuds exclusively for around a month now and my first impression was that the sound quality that Bose products are known for is there as always. This is the first time I've seen earbuds like these, where they somehow magically work by utilizing the ear pinna in contrast to being inserted into the ear canal. I suspect this will actually help protect hearing, while still being able to achieve great audio quality. I'm very familiar with Bose products, having used their noise-cancelling headsets (both wireless and wired) as well as their awesome aviation headset. Prior to getting the Ultra Open earbuds, I mostly use a competitors product named after a fruit...;) In any case, I actually think that the Bose Ultra Open Earbuds can fit a separate role outside of noise cancelling style of earbuds. First, if you are wanting to listen to music, podcast or whatever yet still want to actually hear what is going on around you, this is where these shine. It's not like wearing a cheap pair of earbuds that you by default can't hear your music when there is too much external noise though. These you can somehow hear important things (like the wife or kid talking to you), while still hearing your audio with perfect quality. Now while I would not recommend wearing earbuds/headphones while driving, these would be the only ones I'd feel comfortable wearing because I can still hear what's going on in the world outside. I also utilized the earbuds while exercising and doing farm work outside. They didn't fall out/off, though I did have to adjust them from time to time to keep it on the sweet spot of my ear for best audio quality. I would say that they stay on the ear better than the competitor product (named after a fruit). Now if you are trying to actually cancel out external sounds AND hear audio in your earbuds, these aren't really meant for that. I tried using them while working on my tractor and the tractor was simply too loud to hear my audio. Not a big deal though because like I said, these earbuds fulfill more of a role when listening to audio when you NEED to hear things externally. Battery life is seemingly infinite (I realize it's not really but it seems like it) when compared to the competitor product I mentioned. I haven't been able to actually deplete the batteries and have used them non-stop for 4 hours or so. I believe there is a battery saving feature of these earbuds where they seem to "turn on" only when audio is detected vs on at all times. It probably helps the battery too that there isn't any noise-cancelling. This battery saving feature did have one downside in limited circumstances though. When listening to something where audio is also intermittent (ie. Instagram Reels, language learning apps like Duolingo) you will sometimes have a slight delay when the earbuds will sense the audio then "turn on". To get around that you just have to replay whatever audio you are trying to listen to once you can tell the earbuds turned on (you will hear them turn on, though I don't know how to describe it). I kind of suspect that Bose may be able to do some software update to turn that feature off in the future (with the downside of reducing battery life?) but I have no idea if that is something that is possible. All in all, I would recommend the Bose Ultra Open Earbuds over any other competitor of a like product if you don't need the noise cancelling features.
[Rewarded Review] Just try them
GoVolsˇ Review provided by bestbuy.com ˇ February 23, 2024
I'll start by saying these earbuds are not necessarily tailored for audiophiles. Mainly due to the open ear design, you'll probably never get really deep or punchy bass out of them which is difficult for in-ear buds as well). However, they do sound really good otherwise and do actually lean a little to the bassy side so you may even want to dial that back a tad with the EQ. But whether you're working from home, at the office, or simply going about your daily routine, they do a really great job of what they're meant to do. Which is allow you to listen to quality audio or take phone calls while also being aware of your surroundings.

While it might be awkward putting them on at first, they really are comfortable. The design allows for extended wear without causing discomfort or fatigue, making them ideal for working all day or binge-watching sessions. You can easily forget you're wearing them, especially when watching a TV show or movie, due to their lightweight and unobtrusive build.

Speaking of that, the immersive audio actually pleasantly surprised me. While they may not deliver the depth and richness of over-ear headphones, they do a good job of enveloping you in sound without completely isolating you from your surroundings. This makes them perfect for catching up on Netflix series or enjoying some YouTube content without completely disconnecting from the world around you. But if you don't like that, you can always just use them in the standard stereo mode that you might be used to.

Their open-ear design also has practical benefits. Unlike traditional earbuds that seal off your ear canal, these allow ambient noise to filter through, enhancing situational awareness. This feature is particularly useful for outdoor activities like jogging or cycling, where being aware of your surroundings is essential for safety.

But don't think exterior noises will overcome your music or calls. It's a weird sensation at first but wearing them at a normal listening volume, such as you would on a phone call, you hear the audio just like if you were wearing regular in-ear buds, but but if someone talks to you or the dog barks, or whatever, you'll hear that too.

Now you alao can turn up the volume enough that you can drown out some or most of those outside sounds, but you're still going to hear those higher pitched noises coming externally (i.e. sirens, screams, barks, etc.) It's up to you really - the higher the volume the more you can drown out. So you can turn the volume up where you can clearly hear your music, etc. but still be able to hear and understand someone talking to you, or you can turn it up a little more and be able to hear them talking but maybe can't fully understand them. They really are very versatile in that aspect.

They're really easy to use and unlike some earbuds, pairing them with your device is quick and hassle-free, and the controls are intuitive, allowing you to adjust volume, play/pause, and take calls with ease.

However, they do have their limitations. As mentioned earlier, if you're a discerning audiophile seeking studio-quality sound, you may find these earbuds lacking. Additionally, the open-ear design means they may not be suitable for noisy environments where you need complete isolation from external sounds, so they're not going to be sufficient for use as PPE.

I feel like you really do get what you pay for with these though. Yeah you can get better sounding earbuds for less, but you're not going to find anything as versatile as these. I find myself leaving them in my ears throughout my workday because I can hear everything same as if I have nothing on my ears, and if I get a call or want some music, they're already in. And I really do forget they're in at times. So after using these, I really can't see going back to in-ear buds (unless it's a situation I need PPE.) They really are that versatile and innovative.

And don't get me wrong though in regards to audio quality, because that is subjective to different people. And these do sound good. Plus this is a gen-1 product and I haven't gotten any updates yet so I'm sure they will be taking user feedback and constantly improve them further. I would definitely recommend them and am even thinking about getting my wife and teenage daughter a pair.
Great product with room for improvement
cakuˇ Review provided by bose.com ˇ February 28, 2024
Firstly, this is a great product. I don't like most earbuds because they cause discomfort over time, get earwax on them, etc. The way these sit on your ears is creative and comfortable - I never feel any pain or discomfort at all, no matter how long I wear them, and sometimes I even forget that I AM wearing them! And the unique design doesn't compromise the sound quality (which is excellent).

I like the Immersive Audio setting that these come with - it literally makes it sound like your audio is coming from the real world around you. Sometimes at work I have to check that the audio is coming out of the buds and not directly from my phone! When you turn your head to the side, the audio sounds like it is coming from the direction you were just facing. This is a fun and, well, immersive feature.

The battery life is very good and the charge time is short, so even if I'm listening to music or podcasts all day at work, I can usually get through the day on a single charge or, at most, I'll need to put the buds in their charging case for a few minutes.

They are very reliable - I had a few connection issues early on (like only one earbud would be recognized by my phone) but since then they've been great and I have never gotten frustrated with their connectivity, quality, or performance. One thing to note is that the earbuds don't seem to ever turn 'off' unless they are in their charging case.

A few features are either half-baked or missing. For example, I would really like an audio battery indicator, which my previous pair of Bose earbuds had - I could click a button on one earbud and it would say "Battery 90%" or whatever number. The biggest letdown is that these earbuds have customizable "Modes" and "Shortcuts" that sound amazing but both are actually very limited in how you can use them. From what I can tell, Modes are functionally identical to the Immersive Audio options, literally the only way to customize Modes is choosing which Immersive Audio option you want. Why is this two different settings? Shortcuts had a ton of potential - each earbud has a button and you can customize what they do individually! But there only seem to be four options, which are 1. Cycle Modes, 2. Change Immersive Audio (again, these are functionally the same exact thing since all Modes do is choose which Immersive Audio setting you want), 3. Switch Bluetooth Device, and 4. Access Phone's Voice Assistant. It seems like there were really good ideas here that just weren't developed enough to be super useful compared to earbuds without these features.

One other feature that could be improved is the earbuds' audio control. You can change your volume by tapping then holding either earbud's button, but this makes it difficult to know what volume level you're going to get. How long should I hold it to get the desired volume level? I have no idea, even after a few weeks of using these daily. It would be nice to be able to change the volume in individual increments, which would provide much more control and consistency to the user. I often find it more useful to just pull out my phone and adjust the audio level there.

For people like me who have tinnitus and sleep with earbuds listening to ocean or space or rain soundtracks, be aware that these buds aren't great for side sleepers. The audio only comes through when they're in a very particular position in the ear, which is not a problem whatsoever during normal use but can become an issue when your head is laying on a pillow.

Despite my criticisms, like I said at the start this is a great product. Uniquely comfortable, great sound, great battery life, reliable performance, and easy to get used to - if you're having trouble figuring the best way to get them to sit on your ear, just keep trying and give it a few days! I figured out pretty quickly what works best fornme. Overall I'm happy with the product.
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