This volume includes both new approaches to the design of educational evaluations, and discusses the pros and cons of frequently used design concepts.

Build Conflict Control Into Your Organization Renowned mediator William Ury offers tested guidelines for designing a dispute resolution system to handle conflicts effectively on an ongoing basis.

This volume includes both new approaches to the design of educational evaluations, and discusses the pros and cons of frequently used design concepts.

In the urban war zones of Los Angeles, Chicago, and Washington, D.C., children grow up with firsthand knowledge of terror and violence. This book examines the threat to childhood development posed by living amid chronic community violence.

"Addressing parents and teachers, this straightforward exploration of motivation for learning as a lifelong trait is a significant contribution to the understanding of a complex process." —Publishers Weekly "A succinct and thought ...

This second edition updates Schein's influential understanding of culture — what it is, how it is created, how it evolves, and how it can be changed — and lucidly demonstrates the crucial role leaders play in successfully applying the ...