The purpose of this book is to provide the practitioner with the necessary tools and techniques with which to implement a systematic approach to process improvement initiatives using the Six Sigma methodology.

The book demonstrates how the new language and rhetoric of management emerged, and how it confronted and replaced the language of traditional capitalism: "system" instead of "individuals"; "jobs" instead of "natural rights"; "planning" ...

With new coverage of Six Sigma infrastructure building, benchmarking, and real-world "lessons learned," this Second Edition is the best available tool for implementing thesepowerful, profit-building strategies.

Bringing together the various elements that comprise the quality and safety agenda for Radiology, this book serves as a thorough roadmap and resource for radiologists, technicians, and radiology managers and administrators.

Deming offers a theory of management based on his famous 14 Points for Management.

Customer demand and market competition today requires extreme efficiency from end to end. This book offers the retail supply chain executive with the tools needed for full strategic advantage.

This book provides tools that are less commonly used and some tools that the author, Nancy Tague, created.

Whether you're just beginning your journey or a longtime traveler on the quality path, this book is the best possible companion for your voyage.

" The book not only introduces powerful leadership tools—including strategy deployment, transformation value stream analysis, and transformation plan of care—but also arms potential change agents with the soft skills needed to define, ...

This book is the perfect introduction, giving you the knowledge and wisdom to craft long-term success.