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52% of Consumers Want Disputes to Be Easy and Resolved Fast
PYMNTS.com
Card disputes aren't just operational challenges but pivotal moments that can make or break customer loyalty, PYMNTS Intelligence finds.
1 day ago
Three Midwest Businesses Are Honored by The Talk Awards for 14 Years of Outstanding Customer Satisfaction
FOX4KC.com
Satisfied customers are the foundation of any successful business, and three companies in the Midwest earned the Talk Award for their customer service...
4 days ago
Nearly Half of Consumers Say They’re More Satisfied With Their Card Issuer After Suffering Fraud, As Fraud Remains a Threat
Digital Transactions
Despite the ever-present threat of fraud, almost half of consumers tend to have a more positive opinion of their credit card issuer after becoming fraud...
23 hours ago
Predicting guest satisfaction and willingness to pay premium prices for green hotels
Nature
Green transformation in the hotel industry represents an undeniable trend yet poses financial challenges, particularly in emerging economies.
1 day ago
ScalePad Exec To MSPs: Aim To Be That ‘One-Stop Shop’ For Customers
CRN
MSPs should take advantage of QBRs (quarterly business reviews) with clients to develop strong relationships, said ScalePad's Ray Mann.
3 days ago
Consumers are generally happier with professional-monitored security systems
ConsumerAffairs
A survey by J.D. Power found consumers are more satisfied with a home security system that's professionally monitored instead of self-monitored.
46 minutes ago
Car brands with the most customer loyalty according to Consumer Reports
TheStreet
Which automakers would current owners buy from again? Japanese and American companies dominate the list of car brands that drivers are most loyal to.
3 days ago
What Airlines Can Do to Improve Customer Satisfaction
Morning Consult Pro
Doubling down on loyalty and ensuring seamless booking will help airlines to solidify their standing with travelers.
4 days ago
Tank Belly Fat Melter: The Ultimate Solution to Stubborn Belly Fat in 2024
The Holy See
Explore the effectiveness of the Tank belly fat melter, its ingredients, and how it can change your weight loss journey in just weeks.
1 day ago
Subaru Vs. Toyota - New Car Buyers Say Subaru’s Sales Process Is Far Better Than Toyota, Which Ranked Near Last
Torque News
How is Subaru doing with customer satisfaction? Buyers of the Crosstrek, Forester, Outback, and other new models score higher on Subaru than last year.
2 hours ago