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Study Reveals Retailers Miss Out on 85% of Potential Customers Due to Low Identification Rates
WWD
Bluecore's 2024 Benchmark Report highlights how recognizing and understanding online shoppers can significantly boost repeat purchases.
2 months ago
How Junoco’s refill system led to a 32% increase in repeat purchases
Modern Retail
Junoco developed a refillable packaging three months ago that lets people buy refill pods for some of its products like its cleansing balm, body...
7 months ago
Average Customer Retention Rates by Industry in 2024
Shopify
Understanding the average customer retention rate by industry helps businesses gauge performance.
1 month ago
TikTok Shop is second only to Amazon in a key measure of customer loyalty
Business Insider
TikTok Shop is beating competitors like Etsy, Walmart, and Shein when it comes to driving repeat purchases, data shows.
5 months ago
Grainger eyes more repeat customers at Zoro.com
Digital Commerce 360
Grainger said the Endless Assortment business unit ended Q1 with a 13% year-over year increase to 14.581 million registered customers, including...
5 months ago
Profit Boosters from Repeat Buyers
Practical Ecommerce
The long-term viability of most ecommerce shops requires customers who purchase more than once.
9 months ago
How personalization and digitalization can drive customer loyalty
Retail Customer Experience
In this article, I offer data-driven insights and strategies for brands and retailers to foster lasting customer loyalty in an ever-changing landscape.
6 months ago
Maintaining Customer Loyalty in the Face of Inflation
Harvard Business Review
Brands can (and should) navigate inflationary changes in ways that maintain and even build trust with their customers.
8 months ago
Temu customer loyalty
ChannelX
28% of Temu customers made a transaction on the platform 16 months after their first purchase, and that's nearly double the rate of Walmart and Target...
7 months ago
Temu beats eBay in repeat customers, Dior subsidiary faces judicial inquiry
Retail Brew
Temu is winning the repeat customers race, beating eBay, Bloomberg reported. According to a recent survey by marketing firm Omnisend, 34% of...
4 months ago