... customers and the trouble they have finding and selecting products in online stores. The. Trouble. with. Websites. Many websites have products that people can't find. It is clear that a big gap exists between how online stores are organized ...
... Internet. Well-designed Websites are becoming a crucial way for hotels to com- municate with customers, attract more busi- nesses, and generate repeat businesses by deliv- ering appropriate information to meet customer needs before ...
... websites are an important tool for marketing products and services, generating revenue, and building customer loyalty. Therefore, the objectives of this document are to provide an introduction to websites, their functions, and how ...
... websites from the pages that are accessible to the public also allows for better division between winning over new customers on the one hand and maintaining customer loyalty on the other . The public website gives a taste and creates an ...
... customer satisfaction level with respect to online shopping. Data was obtained from customers using the online shopping. The study found that the observed functionality and website features and functions had positive effects on online ...
... Customers. It is in this group of characteristics that the thermal resorts' websites perform poorly. Regarding promotions and notices about children, only three websites pages (18%) provide information. Concerning promotions for customers ...
... websites to provide the most relevant information to a specific customer. For example, websites may request a ... customers will interact with a website and how they will report their experience (Van der Heijden, 2003). Companies ...
... Customer Relationship Management Practices- during Execution The website-driven requests made by the customers during performing transaction depends the customer itself how they perceive the product and services compare to the prices ...
... online consumer trust. As Urban et al. (2000, p. 40) note: “Most sites on the Internet today do not focus on building trust as a part of an ongoing relationship with their customers. Many Web sites act merely as self-service catalogs ...
... websites in order to promote their products and services, enhance their customer relations and perform direct sales in response to increasing demand for online services (Zafiropoulos, Vrana and Paschaloudis 2006; Law, Qi and Buhalis ...