This book offers a systematic analysis of the methods used to stop complaints and a powerful and poetic meditation on what complaints can be used to do.
The groundbreaking novel from the Pulitzer Prize–winning author of American Pastoral that originally propelled its author to literary stardom: told in a continuous monologue from patient to psychoanalyst, this masterpiece draws us into ...
... complaint was handled that made the incidents so memorable . After this intro- duction , staff should be more receptive to talking about the patient complaints they hear . If staff are asked what patient / customers complain about most ...
The award-winning poet, writer, and art critic returns with his twelfth volume of poetry. The Complaints is a book of fortunes, laments, and celebrations--and about pulling the extraordinary ordinary.
Using a clear, consistent format, it walks you through the problem-solving process that most physicians use to make a diagnosis. This book is the ideal reference for the beginning student and the busy clinician"--Publisher's description
In this sequel to their underground bestseller Witches, Midwives, and Nurses, Ehrenreich and English document the tradition of American sexism in medicine before and after the turn of the century.
"A deeply personal story about Gless's complicated family and her struggles with alcoholism and fear of romantic commitment and a juicy, hilarious tell-all about Hollywood and Sharon's encounters with some of the industry's biggest stars.