This is done by following individual stages of a process model which has already successfully proved in practice.

In this book, you'll learn key steps for carrying out a business process improvement initiative, including how to: Plan a business process improvement initiative Analyze and redesign a current process that needs improvement Obtain the ...

Explains modern business terms from activity-based costing and benchmarking to Total Quality Management and virtual corporation.

Pretty obvious, right? Yet, as V. Daniel Hunt demonstrates in this groundbreaking book, the failure to appreciate this obvious fact is the reason most reengineering schemes fail.

In this step by step guide, former Management Consultant and change management expert Theodore Panagacos walks you through the entire discipline of Business Process Management.

This book has done all the homework for you and provides a succinct, accessible overview on the training and tools available for process improvement that fills that gap of being not too rigid nor too blasé.

Taking a systems perspective, this book enables the student to make sense of business behaviour by demonstrating how interrelated business processes determine the success of an organisation.

Michael Hewing takes a design-oriented research approach to show how the integration of well-grounded marketing methods enables the visualization and analysis of the customer’s point of view in Business Process Management.

It needs to be designed, and even the best designs can be improved upon. That's something that Angelo Baratta, who spent more than thirty years leading more than a hundred projects for more than fifty organizations, discovered the hard way.

"The first half of the book presents an overall business process improvement model, with the ensuing chapters dealing with topics of understanding and modeling your current business processes, using performance measurement in improvement ...