In this step by step guide, former Management Consultant and change management expert Theodore Panagacos walks you through the entire discipline of Business Process Management.

Taking a systems perspective, this book enables the student to make sense of business behaviour by demonstrating how interrelated business processes determine the success of an organisation.

Pretty obvious, right? Yet, as V. Daniel Hunt demonstrates in this groundbreaking book, the failure to appreciate this obvious fact is the reason most reengineering schemes fail.

Taking a systems perspective, this book enables the student to make sense of business behaviour by demonstrating how interrelated business processes determine the success of an organisation.

This is done by following individual stages of a process model which has already successfully proved in practice.

... processes, users, and goals that this data In a nutshell, this is what research on business processes (BP for short) is all about. A business process consists of a group of business activities undertaken by one or more organizations in ...

Explains modern business terms from activity-based costing and benchmarking to Total Quality Management and virtual corporation.

... company-wide business policies. A conceptual MBA model translates into an XML-based logical repre- sentation, using State Chart XML ... processes at various organizational levels within a company as well 214 9 Conclusion 9.2 Discussion.

This book provides everything you need to know about the processes and frameworks, methods, and approaches to implement BPM.

... business processes that operate within the system [24]. For instance, a material num- ber is only stored once and can be linked to purchase processes as well as to production processes. Hence, it is ensured that all business processes ...