... London and the second garden city in England is now being built at Welwyn in Hertfordshire . It is 21 miles from town on the Great Northern Railway , where the Hertford and Luton ... hotel , gravel pits , etc. These companies are subject to a ...
Containing chapters by some of the world's leading experts and scholars on the subject, this book provides a broad context for intercultural competence.
"TRB's Airport Cooperative Research Program (ACRP) Report 157: Improving the Airport Customer Experience documents notable and emerging practices in airport customer service management that increase customer satisfaction, recognizing the ...
From the bestselling author of Ecohouse, this fully revised edition of Adapting Buildings and Cities for Climate Change provides unique insights into how we can protect our buildings, cities, infra-structures and lifestyles against risks ...
The third edition of this successful text has been fully revised and updated to include: * How to apply the principles of cultural studies and how to read a text * An overview of recent ethnographic studies * Discussion of anthropological ...
The purpose of this book is to provide cutting-edge information on service management such as the role services play in an economy, service strategy, ethical issues in services and service supply chains.
This book focuses on the impact of economic restructuring and changing forms of urban deprivation and social exclusion. It contends that these processes are creating new patterns of social division and new forms of regulation and control.