Understanding the average customer retention rate by industry helps businesses gauge performance.
2 days ago

Mexican billionaire Carlos Slim and other beneficial owners returned last week to boost stakes in a flurry of insider buying.
5 days ago

The Value Of The Repeat Customer. Repeat customers are the gold standard of consumer relations for good reason. A big enough repeat customer...
1 month ago

Temu Lures More Repeat Customers than EBay, Pressures Amazon. Survey shows Chinese e-commerce upstart winning over shoppers with low prices and...
3 months ago

The company's latest iteration of its rewards program is designed to keep customers loyal, as repeat buyers, online and offline.
3 months ago

When consumers are purchasing two or more copies of the same album, these greenhouse gas emissions can add up quickly. Artists offering vinyl...
3 months ago

Vakuum Food & Co, an innovative manufacturer of potato and vegetable crisps, to tackle new projects at both production and marketing level.
2 months ago

In this video, Editor-in-Chief Joe Keenan interviews Jennifer Slegers, director of CRM at Carhartt, a heritage American brand known for the...
3 months ago

By offering refill pods, customers can replenish their skincare products for a cheaper price. For example, a new jar of the cleansing balm cost...
6 months ago

Customer retention is the practice of increasing your repeat customer rate—and improving your business's long-term outlook in the process.
3 weeks ago