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FPL customers in Sarasota, Manatee counties should have power back by Thursday

WTSP.com
Florida Power & Light (FPL) says customers in Sarasota and Manatee counties should have power restored by Thursday, October 17.
1 day ago

Cutting Through The Noise To Get To The Reality Of Customer Service AI

Forbes
Many technology vendors are bullish about customer service AI. However, many brands are finding it hard to separate the signal from the...
19 hours ago

Duke Energy Florida announces estimated times of restoration will be issued for customers impacted by Hurricane Milton by tomorrow afternoon

Duke Energy | News Center
ST. PETERSBURG, Fla. – Less than 24 hours after Hurricane Milton made landfall, Duke Energy Florida is announcing estimated times of...
2 days ago

How AWS uses active defense to help protect customers from security threats | Amazon Web Services

Amazon Web Services
by Chris Betz on 10 OCT 2024 in Foundational (100), Security, Identity, & Compliance, Thought Leadership Permalink Comments Share.
2 days ago

Winterset stockbrokers fined after selling risky securities to Bridges Financial customers

The Des Moines Register
According to federal regulators, David Legrange and Laura Barnes sold bonds from a company that disclosed a "substantial doubt" that it...
3 days ago

Huge Idaho-Based Grocery Chain Caught Secretly Overcharging Customers

107.9 LITE FM
Are we old or are we just heavily invested because we live in Idaho?
1 day ago

Rolls Royce CEO Says 'We Are Not The Taste Police' As Customers Order Increasingly Extravagant Cars

The Autopian
It might be hard to be a mainstream European automaker, but it ain't so bad if you make so few cars you can charge double the MSRP cost for...
2 days ago

Oracle aims to automate the complete customer service lifecycle

MarTech
AI here, there and everywhere in customer service, heading in the direction of complete automation. That's the Oracle Service vision.
2 days ago

How AI Is Revolutionizing Customer Experience

Forbes
Businesses that embrace proactive, AI-driven service models will have a competitive advantage in customer satisfaction and operational...
1 day ago

If you're a Marriott customer, FTC says the breach-plagued hotel chain owes you

ZDNET
Following a settlement with the FTC, the hotel chain must implement a host of security changes and provide help to customers affected by the...
3 days ago