US20080025291A1 - Portable VoIP Service Access Module - Google Patents
Portable VoIP Service Access Module Download PDFInfo
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- US20080025291A1 US20080025291A1 US11/833,610 US83361007A US2008025291A1 US 20080025291 A1 US20080025291 A1 US 20080025291A1 US 83361007 A US83361007 A US 83361007A US 2008025291 A1 US2008025291 A1 US 2008025291A1
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- 238000005192 partition Methods 0.000 claims abstract description 18
- 230000006870 function Effects 0.000 claims description 9
- 238000001514 detection method Methods 0.000 claims description 8
- 230000004913 activation Effects 0.000 abstract description 22
- 238000006243 chemical reaction Methods 0.000 abstract description 3
- 238000000034 method Methods 0.000 description 10
- 230000008569 process Effects 0.000 description 9
- 238000010586 diagram Methods 0.000 description 6
- 238000004891 communication Methods 0.000 description 5
- 230000011664 signaling Effects 0.000 description 3
- 230000006835 compression Effects 0.000 description 2
- 238000007906 compression Methods 0.000 description 2
- 238000009434 installation Methods 0.000 description 2
- 230000008520 organization Effects 0.000 description 2
- 230000004044 response Effects 0.000 description 2
- 230000003466 anti-cipated effect Effects 0.000 description 1
- 230000000977 initiatory effect Effects 0.000 description 1
- 238000012795 verification Methods 0.000 description 1
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/28—Data switching networks characterised by path configuration, e.g. LAN [Local Area Networks] or WAN [Wide Area Networks]
- H04L12/2854—Wide area networks, e.g. public data networks
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
- H04L65/1101—Session protocols
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
- H04L65/1083—In-session procedures
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/253—Telephone sets using digital voice transmission
- H04M1/2535—Telephone sets using digital voice transmission adapted for voice communication over an Internet Protocol [IP] network
Definitions
- Embodiments of the present invention are generally directed to enabling digital telephony and more particularly to systems and methods for providing digital telephone services via a portable media.
- Packet switched networks most notably the Internet, have become increasingly accessible on a worldwide scale.
- Digital telephony service offers the promise of relatively inexpensive and feature-rich telephone service to users of PSNs.
- VoIP voice over Internet protocol
- a typical VoIP environment comprises a telephone that is connected to an analog-to-digital converter (ADC).
- ADC converts analog voice signal from a plain old telephone (POT) phone and converts it into a compressed audio data stream.
- POT plain old telephone
- the ADC may be a standalone device that is connected to a computing device (e.g., a desktop computer, a laptop computer, or a personal digital assistant) or a component of a computing device (e.g., a sound card).
- the computing device runs a software client (sometimes referred to as a “soft-phone client”).
- the softphone client presents the user a graphical interface that provides access to various telephone functions, for example, dialing, answering machine, call log, and number directory.
- the soft-phone client generates telephone-signaling information and converts the signaling information and compressed audio stream into packets.
- the soft-phone client may also use the sound card of the computer to provide two-way voice communication thereby dispensing with the need for the POT.
- the softphone clients typically use the session initiation protocol (SIP) to establish call “sessions.”
- SIP session initiation protocol
- the softphone client also comprises one more audio compression codecs. Having more codecs allows the audio compression scheme to optimally utilize the network bandwidth.
- a telephone connection may be established directly between two parties in a peer-to-peer configuration or service configuration through a central processor comprising a softswitch and a proxy server.
- the peer-to-peer configuration requires the two parties to know their respective Internet protocol (IP) addresses.
- IP Internet protocol
- a softswitch usually operated for a fee by a third party, can associate a telephone number with an IP address, and provides routing and signaling tasks to emulate services provided by the public switched telephone network (PSTN).
- PSTN public switched telephone network
- the caller's telephone goes “off-hook” and the subscriber dials a called telephone number.
- the softphone client and the softswitch establish a session.
- the called telephone number is sent to the softswitch.
- the telephone number is translated to an IP address of the called party.
- the proxy server attempts to establish a session with the called party's softphone. If successful, the calling party's softphone and the called party's softphone exchange voice data packets.
- the ADC at each end of the call translates the incoming digital audio stream into analog signals that can be received by a POT or the sound card of the computer.
- a VoIP service subscriber may have access to the Internet at multiple locations using a variety of computing devices. Additionally, the VoIP subscriber may not have authority to install software on the computing device. For example, a VoIP subscriber may be using a computer at a place of employment, at the residence of a friend, or at an “Internet cafe” where Internet access is provided as a convenience or as a service.
- VoIP service access in these and similar situations would require that the softphone be installed and configured on the foreign computing device and, presumably, removed when the subscriber departs. The subscriber thereby risks disrupting the operation of the foreign computing device and exposing the subscriber's confidential information to capture by the foreign computer.
- a VoIP subscriber may also have multiple computing devices from which VoIP calls can be made.
- each computing device is required to have a softphone installed and configured.
- the multiple softphone implementations each must be maintained individually. For example, updates to the software client and to the subscriber's preference must be installed on each softphone client so that the softphone clients are current.
- a portable digital telephone softphone access module that may be operated from a computing device without significant reconfiguration of the operating system of the computing device.
- a digital telephony softphone access module comprises a softphone client installed on a portable memory device (PMD).
- the softphone client is installed in its own read-only partition.
- the softphone client is adapted to autorun from the PMD when the PMD is connected to a computing device and to load an instance of the softphone client in the volatile memory of the computing device.
- Use of the VSAM is protected by a login process that is known in the art.
- the digital telephony service is a VoIP service and the digital telephony softphone access m nodule is a VoIP softphone access module (VSAM).
- VSAM VoIP softphone access module
- the VSAM permits a VoIP service subscriber to send and receive VoIP telephone calls.
- the PMD further comprises read/write memory that is accessible to the computing device.
- the read/write memory comprises a telephone directory file and user preference information file.
- the VSAM locates the files and loads the directory and user preference information into the volatile memory of the computing device.
- softphone client resides on a CD.
- the softphone client is installed in a closed session.
- the softphone client is adapted to autorun from the CD ROM when the CD is inserted in an appropriate reader and to load an instance of the softphone client in the volatile memory of the computing device.
- the softphone client resides on a mini-disk (MD).
- a VSAM comprises a portable memory device and a softphone client.
- the portable memory device comprises a read-only memory partition and is adapted to operate when installed in a computing device comprising a duplex audio system.
- the computing device may be a desktop computer, a laptop computer and a personal data assistant.
- the softphone client is stored in the read-only memory partition of the portable memory device and comprises instructions for auto-running the softphone client upon detection of the portable memory device by the computing device, and performing the functions of a plain old telephone.
- the portable memory device further comprises read/write memory.
- the computer instructions further comprise instructions for reading and writing a telephone directory file to the read/write memory, reading and writing a user preference file to the read/write memory, and recording a telephone conversation and saving the recording as a file in the read/write memory.
- a VoIP provisioning system comprises a network, a VoIP service provider gateway connected to the network and comprising a user record, and a VSAM.
- the VSAM comprises a portable memory device.
- the portable memory device comprises a read-only memory partition and is adapted to operate when installed in a computing device comprising a duplex audio system.
- the computing device may be a desktop computer, a laptop computer and a personal data assistant.
- the portable memory device comprises a read-only memory partition, and wherein the portable memory device is adapted to operate when installed in a computing device comprising a duplex audio system.
- the user record comprises softphone usages credits indicative of minutes of use of the softphone client.
- the softphone usage credits are pre-assigned to a purchaser of a VSAM.
- the softphone further comprises instructions for communicating with VoIP service provider gateway to add softphone usage credits to the user record.
- a softphone client is stored in the read-only memory partition.
- the softphone client comprises instructions for auto-running the softphone client upon detection of the portable memory device by the computing device, performing the functions of a plain old telephone, and communicating with the VoIP service provider gateway to initiate and receive telephone calls over the network.
- the telephone call terminates with a VoIP service subscriber.
- the telephone call terminates with a public switched network subscriber.
- the portable memory device further comprises read/write memory.
- the computer instructions further comprise instructions for reading and writing a telephone directory file to the read/write memory, reading and writing a user preference file to the read/write memory, and recording a telephone conversation and saving the recording as a file in the read/write memory.
- Packet switched networks most notably the Internet, have become increasingly accessible on a worldwide scale. Digital telephony service offers the promise of relatively inexpensive and feature-rich telephone service to users of PSNs.
- FIG. 1 illustrates a block diagram of the components of a VoIP service access module (VSAM) according to embodiments of the present invention.
- VSAM VoIP service access module
- FIG. 2 illustrates a block diagram of a process for associating VoIP service access credits with a VSAM 100 according to embodiments of the present invention.
- FIGS. 3A and 3B illustrate the flow of a process in which a VSAM acquires softphone usage credits according to embodiments of the present invention.
- VoIP voice over Internet protocol
- a typical VoIP environment comprises a telephone that is connected to an analog-to-digital converter (ADC).
- ADC converts analog voice signal from a plain old telephone (POT) phone and converts it into a compressed audio data stream.
- POT plain old telephone
- the ADC may be a standalone device that is connected to a computing device (e.g., a desktop computer, a laptop computer, or a personal digital assistant) or a component of a computing device (e.g., a sound card).
- a computing device e.g., a desktop computer, a laptop computer, or a personal digital assistant
- a component of a computing device e.g., a sound card
- FIG. 4 is a diagram that illustrates a computing device, a VoIP Service Provider Gateway, and a VoIP Service Access Disk.
- a VoIP softphone access module comprises a softphone client installed on a portable memory device (PMD).
- the softphone client is installed in its own read-only partition.
- the softphone client is adapted to autorun from the PMD when the PMD is connected to a computing device and to load an instance of the softphone client in the volatile memory of the computing device.
- the VSAM permits a VoIP service subscriber to send telephone calls to, and receive telephone calls from, VoIP clients and PSTN clients.
- FIG. 1 illustrates a block diagram of the components of a VSAM according to embodiments of the present invention.
- VoIP service access module 100 connects to a computing device 120 via compatible I/O ports 108 and 128 .
- computing device 120 is a desktop computer.
- computing device 120 may be a laptop computer or a personal data assistant (PDA) having a duplex audio system.
- PDA personal data assistant
- I/O interfaces 108 and 128 are USB ports. As will be appreciated by those skilled in the art, other interfaces may be used to connect VSAM 100 and computing device 120 so long as the interfaces are compatible.
- softphone client instructions 102 reside in a read-only memory partition.
- the read-only memory is adapted to auto-run upon detection of the installation of VSAM 100 .
- the read-only memory partition is identified by computing device 120 as a bootable device.
- VSAM 100 further comprises read/write memory 106 .
- the read/write memory 106 comprises a telephone directory file and user preference information file.
- the softphone client instructions 102 locate the files and loads the directory and user preference information into the volatile memory of the computing device.
- softphone client instructions 102 comprise a conversation recording/playback feature for recording a telephone conversation and storing the recording as a file in the read/write memory 106 for later playback by the user.
- Computing device 120 further comprises processor 126 , which controls communications over I/O interfaces 128 and 108 , the loading of softphone client instructions 102 in random access memory 126 , and the execution of those instructions.
- processor 126 detects the presence of VSAM 100 at I/O interface 128 , loads softphone client instructions 102 into RAM 126 , and executes those instructions.
- processor 126 When processor 126 detects the presence of VSAM 100 at I/O interface 128 , the softphone client instructions prompts the user of VSAM 100 for identifying information. The identifying information is sent to VoIP service gateway 140 for authentication. If the user of VSAM 100 provides the correct identifying information, processor 126 then continues to loads softphone client instructions 102 as previously described. Additionally, the softphone client instructions 102 provide information to VoIP service provider gateway 140 that identifies the network location of the computing device 120 on which the softphone client instructions are located, thereby facilitating telephone calls to and from the VSAM 100 . In still another embodiment of the present invention, processor 126 continues to monitor the presence of service access module 100 . If service module 100 is removed, the softphone client instructions are unloaded from RAM 126 .
- the user of VSAM 100 is further prompted for an activation code.
- a user without an activation code declines the prompt and the softphone client instructions 102 are loaded as previously described.
- a user with an activation code enters the activation code, and the code is reported to VoIP service gateway 140 .
- the activation code is reported to an accounting server 200 (see FIG. 2 ) and is used to associate pre-paid softphone usage credits with the user of VSAM 100 .
- Network interface 122 may be a wired interface or a wireless interface. Where network interface 122 is a wireless interface, network 130 is a wireless network that can communicate with the network on which VoIP service provider gateway 140 is located.
- FIG. 2 illustrates a block diagram of a process for associating VoIP service access credits with a VSAM 100 according to embodiments of the present invention.
- an accounting datastore 205 within service provider gateway 140 stores VoIP service credits associated with an account identifier.
- Accounting server 200 provides secured access to the accounting datastore 205 by computing device 120 .
- Computing device 120 comprises network interface 122 , processor 126 and I/O interface 128 .
- Computing device 120 accesses accounting server 200 via network 130 through network interface 122 .
- Computing device 120 also accesses the I/O interface 108 of VSAM 100 via I/O interface 128 .
- the softphone client instructions when processor 126 detects the presence of VSAM 100 at I/O interface 122 , the softphone client instructions prompts the user of VSAM 100 for identifying information. The identifying information is sent to VoIP service gateway 140 for authentication. If the user of VSAM 100 provides the correct identifying information, the softphone client instructions 102 provide information to VoIP service provider gateway 140 that identifies the network location of the computing device 120 on which the softphone client instructions are located, thereby permitting the VoIP service subscriber to send telephone calls to, and receive telephone calls from, VoIP clients and PSTN clients.
- VoIP service provider gateway 140 associates the VoIP service subscriber identifying information and the network location information with a subscriber record (e.g., record A 210 ) in accounting datastore 205 .
- usage accountant further comprises instructions to permit the VSAM 100 to obtain current usage data from the accounting datastore 205 for display to the subscriber.
- FIGS. 3A and 3B illustrate the flow of a process in which a VSAM acquires softphone usage credits according to embodiments of the present invention.
- a computing device connects to a VSAM 300 .
- Softphone client instructions are loaded into the volatile memory of the computing device 305 .
- the computing device displays a prompt for user identifying information 310 .
- a determination is made whether the information provided matches the identifying information stored at the service provider gateway 312 . If the identifying information does not match the information stored on the service provider gateway, the process ends and usage of the softphone is denied 320 . If the supplied identifying information matches that held by the server provider gateway, the user of the VSAM is further prompted for an activation code 314 .
- a user without an activation code declines the prompt and the user is offered opportunity to add softphone usage credits 325 . If the user declines, the add-credit process ends 330 . If the user accepts, the service provider gateway receives a user account identifier 340 .
- the account identifier is provided from the user of the computing device in response to prompt from the accounting server.
- the accounting server associates the rights of the user with the account identifier provided in response to the prompt.
- the accounting server uses the account identifier to determine the records ( 210 and 215 in FIG. 2 ) that the user of the computing device may access and modify. This embodiment is particularly useful to a retailer that offers additional softphone usage credits to subscribers of VoIP services provided by a VoIP service provider.
- the VoIP service provider may reserve account identifiers for a particular retailer so as to create an exclusive customer relationship between the retailer and a purchaser of a VSAM.
- the account identifiers are reserved for members of an organization and made accessible only to an authorized individual within that organization.
- access to the accounting datastore is limited to the record associated with the account identifier as determined during the verification of the user identifying information.
- the account identifier is provided to the accounting server by the service provider gateway. This embodiment provides a subscriber limited access to the accounting database to purchase additional softphone usage credits.
- FIG. 4 illustrates a block diagram of the components of a VoIP service access disk (VSAD) according to embodiments of the present invention.
- CD drive 406 connects to a computing device 420 via compatible CD interfaces 408 and 428 .
- computing device 420 is a desktop computer.
- computing device 420 may be a laptop computer or a personal data assistant (PDA) having a duplex audio system.
- PDA personal data assistant
- CD interfaces are Intelligent Drive Electronics (IDE; also referred to as Integrated Drive Electronic) interfaces.
- IDE Intelligent Drive Electronics
- CD interfaces 408 and 428 are USB ports.
- other interfaces may be used to connect CD drive 406 and computing device 420 so long as the interfaces are compatible.
- VoIP service access disk (VSAD) 400 comprises softphone client instructions 402 .
- Softphone client instructions 402 comprise code executable by the operating system of computing device 420 .
- the softphone client instructions 402 enable computing device 420 to perform the functions of a plain old telephone including dialing, sending voice information, and receiving voice communications.
- the softphone client instructions 402 are adapted to auto-run upon detection of the installation of VSAD 400 .
- VSAD 400 further comprises read/write media and CD drive 406 is adapted to both read from and write to this media.
- VSAD 400 comprises a multi-session CD.
- the softphone client instructions 102 are written to a closed session.
- a writable portion of VSAD 400 comprises an open session.
- the writable portion of the CD comprises a telephone directory file and user preference information file.
- the softphone client instructions 402 locates the files and loads the directory and user preference information into the volatile memory of the computing device.
- softphone client instructions 402 comprise a conversation recording/playback feature for recording a telephone conversation and storing the recording as a file in the read/write memory 406 for later playback by the user.
- Computing device 420 further comprises processor 426 , which controls communications over CD interfaces 428 and 408 , the loading of softphone client instructions 402 in random access memory 426 , and the execution of those instructions.
- processor 426 detects the presence of VSAD 400 at CD interface 428 , loads softphone client instructions 402 into RAM 426 , and executes those instructions.
- processor 426 When processor 426 detects the presence of VSAD 400 at CD interface 428 , the softphone client instructions prompts the user of VSAD 400 for identifying information. The identifying information is sent to VoIP service gateway 440 for authentication. If the user of VSAD 400 provides the correct identifying information, processor 426 then continues to loads softphone client instructions 402 as previously described. Additionally, the softphone client instructions 402 provide information to VoIP service provider gateway 440 that identifies the network location of the computing device 420 on which the softphone client instructions are located, thereby facilitating telephone calls to and from the VSAM 400 . In still another embodiment of the present invention, processor 426 continues to monitor the presence of service access module 400 . If VSAD 400 is removed, the softphone client instructions are unloaded from RAM 426 .
- the user of VSAM 400 is further prompted for an activation code.
- a user without an activation code declines the prompt and the softphone client instructions 402 are loaded as previously described.
- a user with an activation code enters the activation code, and the code is reported to VoIP service gateway 440 .
- the activation code is reported to an accounting server 200 (see FIG. 2 ) and is used to associate pre-paid softphone usage credits with the user of VSAM 400 .
Abstract
Description
- This application is a continuation of and claims priority to U.S. patent application Ser. No. 10/972,726 filed Oct. 25, 2004, which is a continuation in part of U.S. patent application Ser. No. 10/969,516 filed Oct. 20, 2004, both of which are incorporated herein by reference in their entirety.
- Embodiments of the present invention are generally directed to enabling digital telephony and more particularly to systems and methods for providing digital telephone services via a portable media.
- Packet switched networks (PSNs), most notably the Internet, have become increasingly accessible on a worldwide scale. Digital telephony service offers the promise of relatively inexpensive and feature-rich telephone service to users of PSNs.
- One form of digital telephony, voice over Internet protocol or “VoIP,” has attracted significant market attention. A typical VoIP environment comprises a telephone that is connected to an analog-to-digital converter (ADC). The ADC converts analog voice signal from a plain old telephone (POT) phone and converts it into a compressed audio data stream. The ADC may be a standalone device that is connected to a computing device (e.g., a desktop computer, a laptop computer, or a personal digital assistant) or a component of a computing device (e.g., a sound card).
- The computing device runs a software client (sometimes referred to as a “soft-phone client”). The softphone client presents the user a graphical interface that provides access to various telephone functions, for example, dialing, answering machine, call log, and number directory. The soft-phone client generates telephone-signaling information and converts the signaling information and compressed audio stream into packets. The soft-phone client may also use the sound card of the computer to provide two-way voice communication thereby dispensing with the need for the POT.
- The softphone clients typically use the session initiation protocol (SIP) to establish call “sessions.” The softphone client also comprises one more audio compression codecs. Having more codecs allows the audio compression scheme to optimally utilize the network bandwidth.
- A telephone connection may be established directly between two parties in a peer-to-peer configuration or service configuration through a central processor comprising a softswitch and a proxy server. The peer-to-peer configuration requires the two parties to know their respective Internet protocol (IP) addresses. In the service configuration, a softswitch, usually operated for a fee by a third party, can associate a telephone number with an IP address, and provides routing and signaling tasks to emulate services provided by the public switched telephone network (PSTN).
- When a VoIP service subscriber initiates a call, the caller's telephone goes “off-hook” and the subscriber dials a called telephone number. The softphone client and the softswitch establish a session. The called telephone number is sent to the softswitch. If the call is directed to another VoIP service subscriber, the telephone number is translated to an IP address of the called party. The proxy server attempts to establish a session with the called party's softphone. If successful, the calling party's softphone and the called party's softphone exchange voice data packets. The ADC at each end of the call translates the incoming digital audio stream into analog signals that can be received by a POT or the sound card of the computer. When the call is completed (the telephone goes “on-hook”), and the softphone client sends a signal to the softswitch terminating the session.
- A VoIP service subscriber may have access to the Internet at multiple locations using a variety of computing devices. Additionally, the VoIP subscriber may not have authority to install software on the computing device. For example, a VoIP subscriber may be using a computer at a place of employment, at the residence of a friend, or at an “Internet cafe” where Internet access is provided as a convenience or as a service. Currently, VoIP service access in these and similar situations would require that the softphone be installed and configured on the foreign computing device and, presumably, removed when the subscriber departs. The subscriber thereby risks disrupting the operation of the foreign computing device and exposing the subscriber's confidential information to capture by the foreign computer.
- A VoIP subscriber may also have multiple computing devices from which VoIP calls can be made. Currently, each computing device is required to have a softphone installed and configured. The multiple softphone implementations each must be maintained individually. For example, updates to the software client and to the subscriber's preference must be installed on each softphone client so that the softphone clients are current.
- What would be useful is a portable digital telephone softphone access module that may be operated from a computing device without significant reconfiguration of the operating system of the computing device.
- In an embodiment of the present invention, a digital telephony softphone access module comprises a softphone client installed on a portable memory device (PMD). The softphone client is installed in its own read-only partition. The softphone client is adapted to autorun from the PMD when the PMD is connected to a computing device and to load an instance of the softphone client in the volatile memory of the computing device. Use of the VSAM is protected by a login process that is known in the art.
- In an exemplary embodiment of the present invention, the digital telephony service is a VoIP service and the digital telephony softphone access m nodule is a VoIP softphone access module (VSAM). When used with a computing device comprising a duplex audio system with analog-to-digital conversion and an Internet connection, the VSAM permits a VoIP service subscriber to send and receive VoIP telephone calls.
- While embodiments of the present invention will be described in terms of a VoIP service, the present invention is not so limited. As will be appreciated by those skilled in the art, a softphone access module used in conjunction with other digital telephony services provided over a packet network are within the scope of the present invention.
- In an embodiment of the present invention, the PMD further comprises read/write memory that is accessible to the computing device. In this embodiment, the read/write memory comprises a telephone directory file and user preference information file. When the softphone client is loaded, the VSAM locates the files and loads the directory and user preference information into the volatile memory of the computing device.
- In an alternate embodiment of the present invention, softphone client resides on a CD. The softphone client is installed in a closed session. The softphone client is adapted to autorun from the CD ROM when the CD is inserted in an appropriate reader and to load an instance of the softphone client in the volatile memory of the computing device. In yet another embodiment of the present invention the softphone client resides on a mini-disk (MD).
- It is therefore an aspect of the present invention to provide a VoIP service subscriber with a portable VSAM that may be operated from different computing devices.
- It is another aspect of the present invention to load a softphone client from a portable VSAM into the volatile memory of a computing device when the VSAM is connected to the computing device.
- It is still another aspect of the present invention to unload the softphone client if the portable VSAM is disconnected from the computing device.
- It is another aspect of the present invention to account for usage of the softphone from a central location.
- It is an aspect of the present invention to provide a VoIP subscriber a VSAM comprising pre-paid softphone usage credits.
- It is still another aspect of the present invention to allow a subscriber using a VSAM with pre-paid softphone usage to add additional softphone usage credits to the VSAM.
- It is yet another aspect of the present invention to permit a subscriber to add additional softphone usage credits to a VSAM from a home computer and a retailer computer.
- It is another aspect of the present invention to permit a subscriber to add additional softphone usage credits to a VSAM from a telephone.
- These and other aspects of the present invention will become apparent from a review of the general and detailed descriptions that follow.
- In an embodiment of the present invention, a VSAM comprises a portable memory device and a softphone client. The portable memory device comprises a read-only memory partition and is adapted to operate when installed in a computing device comprising a duplex audio system. By way of illustration and not as a limitation, the computing device may be a desktop computer, a laptop computer and a personal data assistant.
- The softphone client is stored in the read-only memory partition of the portable memory device and comprises instructions for auto-running the softphone client upon detection of the portable memory device by the computing device, and performing the functions of a plain old telephone.
- In another embodiment of the present invention, the portable memory device further comprises read/write memory. In this embodiment, the computer instructions further comprise instructions for reading and writing a telephone directory file to the read/write memory, reading and writing a user preference file to the read/write memory, and recording a telephone conversation and saving the recording as a file in the read/write memory.
- In yet another embodiment of the present invention, a VoIP provisioning system comprises a network, a VoIP service provider gateway connected to the network and comprising a user record, and a VSAM. The VSAM comprises a portable memory device. The portable memory device comprises a read-only memory partition and is adapted to operate when installed in a computing device comprising a duplex audio system. By way of illustration and not as a limitation, the computing device may be a desktop computer, a laptop computer and a personal data assistant. The portable memory device comprises a read-only memory partition, and wherein the portable memory device is adapted to operate when installed in a computing device comprising a duplex audio system.
- The user record comprises softphone usages credits indicative of minutes of use of the softphone client. In one embodiment of the present invention, the softphone usage credits are pre-assigned to a purchaser of a VSAM. In another embodiment of the present invention, the softphone further comprises instructions for communicating with VoIP service provider gateway to add softphone usage credits to the user record.
- A softphone client is stored in the read-only memory partition. The softphone client comprises instructions for auto-running the softphone client upon detection of the portable memory device by the computing device, performing the functions of a plain old telephone, and communicating with the VoIP service provider gateway to initiate and receive telephone calls over the network. In an embodiment of the present invention, the telephone call terminates with a VoIP service subscriber. In another embodiment of the present invention, the telephone call terminates with a public switched network subscriber.
- In another embodiment of the present invention, the portable memory device further comprises read/write memory. In this embodiment, the computer instructions further comprise instructions for reading and writing a telephone directory file to the read/write memory, reading and writing a user preference file to the read/write memory, and recording a telephone conversation and saving the recording as a file in the read/write memory. Packet switched networks (PSNs), most notably the Internet, have become increasingly accessible on a worldwide scale. Digital telephony service offers the promise of relatively inexpensive and feature-rich telephone service to users of PSNs.
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FIG. 1 illustrates a block diagram of the components of a VoIP service access module (VSAM) according to embodiments of the present invention. -
FIG. 2 illustrates a block diagram of a process for associating VoIP service access credits with aVSAM 100 according to embodiments of the present invention. -
FIGS. 3A and 3B illustrate the flow of a process in which a VSAM acquires softphone usage credits according to embodiments of the present invention. One form of digital telephony, voice over Internet protocol or “VoIP,” has attracted significant market attention. A typical VoIP environment comprises a telephone that is connected to an analog-to-digital converter (ADC). The ADC converts analog voice signal from a plain old telephone (POT) phone and converts it into a compressed audio data stream. The ADC may be a standalone device that is connected to a computing device (e.g., a desktop computer, a laptop computer, or a personal digital assistant) or a component of a computing device (e.g., a sound card). -
FIG. 4 is a diagram that illustrates a computing device, a VoIP Service Provider Gateway, and a VoIP Service Access Disk. - In an embodiment of the present invention, a VoIP softphone access module (VSAM) comprises a softphone client installed on a portable memory device (PMD). The softphone client is installed in its own read-only partition. The softphone client is adapted to autorun from the PMD when the PMD is connected to a computing device and to load an instance of the softphone client in the volatile memory of the computing device. When used with a computing device comprising a duplex audio system with analog-to-digital conversion and an Internet connection, the VSAM permits a VoIP service subscriber to send telephone calls to, and receive telephone calls from, VoIP clients and PSTN clients.
-
FIG. 1 illustrates a block diagram of the components of a VSAM according to embodiments of the present invention. Referring toFIG. 1 , VoIPservice access module 100 connects to acomputing device 120 via compatible I/O ports computing device 120 is a desktop computer. However, as will be appreciated by those skilled in the art, this is not meant as a limitation. Other computing devices may be used without departing from the scope of the present invention. By way of illustration,computing device 120 may be a laptop computer or a personal data assistant (PDA) having a duplex audio system. - In an embodiment of the present invention, I/O interfaces 108 and 128 are USB ports. As will be appreciated by those skilled in the art, other interfaces may be used to connect
VSAM 100 andcomputing device 120 so long as the interfaces are compatible. - VoIP
service access module 100 further comprisessoftphone client instructions 102.Softphone client instructions 102 comprise code executable by the operating system ofcomputing device 120. Thesoftphone client instructions 102 enablecomputing device 120 to perform the functions of a plain old telephone including dialing, sending voice information, and receiving voice communications. - In an embodiment of the present invention,
softphone client instructions 102 reside in a read-only memory partition. The read-only memory is adapted to auto-run upon detection of the installation ofVSAM 100. In an embodiment of the present invention, the read-only memory partition is identified by computingdevice 120 as a bootable device. - In yet another embodiment of the present invention,
VSAM 100 further comprises read/write memory 106. In this embodiment, the read/write memory 106 comprises a telephone directory file and user preference information file. When the softphone client is loaded, thesoftphone client instructions 102 locate the files and loads the directory and user preference information into the volatile memory of the computing device. In yet another embodiment of the present invention,softphone client instructions 102 comprise a conversation recording/playback feature for recording a telephone conversation and storing the recording as a file in the read/write memory 106 for later playback by the user. -
Computing device 120 further comprisesprocessor 126, which controls communications over I/O interfaces 128 and 108, the loading ofsoftphone client instructions 102 inrandom access memory 126, and the execution of those instructions. In an embodiment of the present invention,processor 126 detects the presence ofVSAM 100 at I/O interface 128, loadssoftphone client instructions 102 intoRAM 126, and executes those instructions. - When
processor 126 detects the presence ofVSAM 100 at I/O interface 128, the softphone client instructions prompts the user ofVSAM 100 for identifying information. The identifying information is sent toVoIP service gateway 140 for authentication. If the user ofVSAM 100 provides the correct identifying information,processor 126 then continues to loadssoftphone client instructions 102 as previously described. Additionally, thesoftphone client instructions 102 provide information to VoIPservice provider gateway 140 that identifies the network location of thecomputing device 120 on which the softphone client instructions are located, thereby facilitating telephone calls to and from theVSAM 100. In still another embodiment of the present invention,processor 126 continues to monitor the presence ofservice access module 100. Ifservice module 100 is removed, the softphone client instructions are unloaded fromRAM 126. - Optionally, the user of
VSAM 100 is further prompted for an activation code. A user without an activation code declines the prompt and thesoftphone client instructions 102 are loaded as previously described. A user with an activation code enters the activation code, and the code is reported toVoIP service gateway 140. The activation code is reported to an accounting server 200 (seeFIG. 2 ) and is used to associate pre-paid softphone usage credits with the user ofVSAM 100. -
Computing device 120 further comprisesnetwork interface 122 that permitscomputing device 120 to send and receive VoIP packets to VoIPservice provider gateway 140 vianetwork 130. In an embodiment of the present invention,network 130 is the Internet, however this is not meant as a limitation.Network 130 may be any IP network through whichcomputing device 120 may communicate with VoIPservice provider gateway 140. By way of illustration, and not as a limitation,network 130 is a cable network. In this embodiment,network interface 122 connects to network 130 through a cable modem (not illustrated but known to those skilled in the art). -
Network interface 122 may be a wired interface or a wireless interface. Wherenetwork interface 122 is a wireless interface,network 130 is a wireless network that can communicate with the network on which VoIPservice provider gateway 140 is located. -
FIG. 2 illustrates a block diagram of a process for associating VoIP service access credits with aVSAM 100 according to embodiments of the present invention. Referring toFIG. 2 , anaccounting datastore 205 withinservice provider gateway 140 stores VoIP service credits associated with an account identifier.Accounting server 200 provides secured access to theaccounting datastore 205 by computingdevice 120.Computing device 120 comprisesnetwork interface 122,processor 126 and I/O interface 128.Computing device 120 accessesaccounting server 200 vianetwork 130 throughnetwork interface 122.Computing device 120 also accesses the I/O interface 108 ofVSAM 100 via I/O interface 128. - In an embodiment of the present invention, a VoIP service subscriber operates the
computing device 120. However, the present invention is not so limited. In another embodiment of the present invention, a third party trusted by the VoIP service provider operates thecomputing device 120. - Referring to
FIG. 1 , whenprocessor 126 detects the presence ofVSAM 100 at I/O interface 122, the softphone client instructions prompts the user ofVSAM 100 for identifying information. The identifying information is sent toVoIP service gateway 140 for authentication. If the user ofVSAM 100 provides the correct identifying information, thesoftphone client instructions 102 provide information to VoIPservice provider gateway 140 that identifies the network location of thecomputing device 120 on which the softphone client instructions are located, thereby permitting the VoIP service subscriber to send telephone calls to, and receive telephone calls from, VoIP clients and PSTN clients. - Referring again to
FIG. 2 , VoIPservice provider gateway 140 associates the VoIP service subscriber identifying information and the network location information with a subscriber record (e.g., record A 210) inaccounting datastore 205. Optionally, usage accountant further comprises instructions to permit theVSAM 100 to obtain current usage data from theaccounting datastore 205 for display to the subscriber. - Accounting datastore 205 comprises a
record A 210 and arecord B 215. While only two records are illustrated, the present invention is not so limited. It is anticipated that accounting datastore 205 will store a large number of records potentially numbering in the millions.Record A 210 comprises anaccount identifier 212 associated with the VoIP service subscriber using the VSAM and asoftphone usage log 216. At a minimum,softphone usage log 216 comprises the number of softphone usage credits currently available to theaccount identifier 212 associated with the current VoIP servicesubscriber using VSAM 100. - Optionally, the user of
VSAM 100 is further prompted for an activation code. A user without an activation code declines the prompt and thesoftphone client instructions 102 are loaded as previously described. A user with an activation code enters the activation code, and the code is reported toVoIP service gateway 140. The activation code is reported to anaccounting server 200 and is used to associate pre-paid softphone usage credits with the user ofVSAM 100. -
FIGS. 3A and 3B illustrate the flow of a process in which a VSAM acquires softphone usage credits according to embodiments of the present invention. Referring toFIG. 3A , a computing device connects to aVSAM 300. Softphone client instructions are loaded into the volatile memory of thecomputing device 305. The computing device displays a prompt foruser identifying information 310. A determination is made whether the information provided matches the identifying information stored at theservice provider gateway 312. If the identifying information does not match the information stored on the service provider gateway, the process ends and usage of the softphone is denied 320. If the supplied identifying information matches that held by the server provider gateway, the user of the VSAM is further prompted for anactivation code 314. A user without an activation code declines the prompt and the user is offered an opportunity to add softphone usage credits 325. A user with an activation code enters the activation code and the code is reported to anaccounting server 316. The activation code is used to associate pre-paid softphone usage credits with theuser 318. The user is then offered an opportunity to add additional softphone usage credits 325. - A user without an activation code declines the prompt and the user is offered opportunity to add softphone usage credits 325. If the user declines, the add-credit process ends 330. If the user accepts, the service provider gateway receives a
user account identifier 340. - In an embodiment of the present invention, the account identifier is provided from the user of the computing device in response to prompt from the accounting server. In this embodiment, the accounting server associates the rights of the user with the account identifier provided in response to the prompt. The accounting server uses the account identifier to determine the records (210 and 215 in
FIG. 2 ) that the user of the computing device may access and modify. This embodiment is particularly useful to a retailer that offers additional softphone usage credits to subscribers of VoIP services provided by a VoIP service provider. Additionally, the VoIP service provider may reserve account identifiers for a particular retailer so as to create an exclusive customer relationship between the retailer and a purchaser of a VSAM. In yet another embodiment of the present invention, the account identifiers are reserved for members of an organization and made accessible only to an authorized individual within that organization. - In an alternate embodiment, access to the accounting datastore is limited to the record associated with the account identifier as determined during the verification of the user identifying information. The account identifier is provided to the accounting server by the service provider gateway. This embodiment provides a subscriber limited access to the accounting database to purchase additional softphone usage credits.
- Referring to
FIG. 3B , a determination is made whether the account identifier matches the account identifier stored on theaccounting server 345. If the account identifier does not match the account identifier stored on the accounting server, the add-credits process ends 350. If the supplied account identifier matches that held by the accounting server but the account identifier is associated with a record that the user is not authorized to access, the process ends 350. If the supplied account identifier matches that held by the accounting server and the account identifier is associated with a record that the user is authorized to access, the accounting server initiates a transaction by which the user may acquire additional softphone usage credits for the account identified by theaccount identifier 355. - In an alternate embodiment of the present invention, the PMD comprises a CD ROM. The softphone client is installed in its own closed session. The softphone client is adapted to autorun from the CD ROM when the CD is inserted in an appropriate reader and to load an instance of the softphone client in the volatile memory of the computing device.
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FIG. 4 illustrates a block diagram of the components of a VoIP service access disk (VSAD) according to embodiments of the present invention. Referring toFIG. 4 , CD drive 406 connects to acomputing device 420 via compatible CD interfaces 408 and 428. In an embodiment of the present invention,computing device 420 is a desktop computer. However, as will be appreciated by those skilled in the art, this is not meant as a limitation. Other computing devices may be used without departing from the scope of the present invention. By way of illustration,computing device 420 may be a laptop computer or a personal data assistant (PDA) having a duplex audio system. - In an embodiment of the present invention, CD interfaces are Intelligent Drive Electronics (IDE; also referred to as Integrated Drive Electronic) interfaces. In another embodiment of the present invention, CD interfaces 408 and 428 are USB ports. As will be appreciated by those skilled in the art, other interfaces may be used to connect CD drive 406 and
computing device 420 so long as the interfaces are compatible. - VoIP service access disk (VSAD) 400 comprises
softphone client instructions 402.Softphone client instructions 402 comprise code executable by the operating system ofcomputing device 420. Thesoftphone client instructions 402 enablecomputing device 420 to perform the functions of a plain old telephone including dialing, sending voice information, and receiving voice communications. - In an embodiment of the present invention, the
softphone client instructions 402 are adapted to auto-run upon detection of the installation ofVSAD 400. - In yet another embodiment of the present invention,
VSAD 400 further comprises read/write media and CD drive 406 is adapted to both read from and write to this media. In this embodiment of the present invention,VSAD 400 comprises a multi-session CD. Thesoftphone client instructions 102 are written to a closed session. A writable portion ofVSAD 400 comprises an open session. In this embodiment, the writable portion of the CD comprises a telephone directory file and user preference information file. When the softphone client is loaded, thesoftphone client instructions 402 locates the files and loads the directory and user preference information into the volatile memory of the computing device. In yet another embodiment of the present invention,softphone client instructions 402 comprise a conversation recording/playback feature for recording a telephone conversation and storing the recording as a file in the read/write memory 406 for later playback by the user. -
Computing device 420 further comprisesprocessor 426, which controls communications over CD interfaces 428 and 408, the loading ofsoftphone client instructions 402 inrandom access memory 426, and the execution of those instructions. In an embodiment of the present invention,processor 426 detects the presence ofVSAD 400 atCD interface 428, loadssoftphone client instructions 402 intoRAM 426, and executes those instructions. - When
processor 426 detects the presence ofVSAD 400 atCD interface 428, the softphone client instructions prompts the user ofVSAD 400 for identifying information. The identifying information is sent toVoIP service gateway 440 for authentication. If the user ofVSAD 400 provides the correct identifying information,processor 426 then continues to loadssoftphone client instructions 402 as previously described. Additionally, thesoftphone client instructions 402 provide information to VoIPservice provider gateway 440 that identifies the network location of thecomputing device 420 on which the softphone client instructions are located, thereby facilitating telephone calls to and from theVSAM 400. In still another embodiment of the present invention,processor 426 continues to monitor the presence ofservice access module 400. IfVSAD 400 is removed, the softphone client instructions are unloaded fromRAM 426. - Optionally, the user of
VSAM 400 is further prompted for an activation code. A user without an activation code declines the prompt and thesoftphone client instructions 402 are loaded as previously described. A user with an activation code enters the activation code, and the code is reported toVoIP service gateway 440. The activation code is reported to an accounting server 200 (seeFIG. 2 ) and is used to associate pre-paid softphone usage credits with the user ofVSAM 400. -
Computing device 420 farther comprisesnetwork interface 422 that permitscomputing device 420 to send and receive VoIP packets to VoIPservice provider gateway 440 vianetwork 430. In an embodiment of the present invention,network 430 is the Internet, however this is not meant as a limitation.Network 430 may be any IP network through whichcomputing device 420 may communicate with VoIPservice provider gateway 440. By way of illustration, and not as a limitation,network 430 is a cable network. In this embodiment,network interface 422 connects to network 430 through a cable modem (not illustrated but known to those skilled in the art). -
Network interface 422 may be a wired interface or a wireless interface. Wherenetwork interface 422 is a wireless interface,network 430 is a wireless network that can communicate with the network on which VoIPservice provider gateway 440 is located. - A portable VoIP service access module has been described. It will be understood by those skilled in the art that the present invention may be embodied in other specific forms without departing from the scope of the invention disclosed and that the examples and embodiments described herein are in all respects illustrative and not restrictive. Those skilled in the art of the present invention will recognize that other embodiments using the concepts described herein are also possible. Further, any reference to claim elements in the singular, for example, using the articles “a,” “an,” or “the” is not to be construed as limiting the element to the singular.
Claims (22)
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Also Published As
Publication number | Publication date |
---|---|
BRPI0516386A (en) | 2008-09-02 |
WO2006045031A3 (en) | 2006-09-28 |
EP1803324A4 (en) | 2009-05-20 |
MX2007004713A (en) | 2007-08-03 |
US20070248081A1 (en) | 2007-10-25 |
US20060088025A1 (en) | 2006-04-27 |
JP2008517564A (en) | 2008-05-22 |
CN101084698B (en) | 2011-03-23 |
JP4971987B2 (en) | 2012-07-11 |
CA2584821A1 (en) | 2006-04-27 |
CN101084698A (en) | 2007-12-05 |
US7336654B2 (en) | 2008-02-26 |
CA2584821C (en) | 2012-07-10 |
WO2006045031A2 (en) | 2006-04-27 |
EP1803324A2 (en) | 2007-07-04 |
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