CA2605238A1 - Method and device for synchronisation of speech and data concerning location information for location-related services - Google Patents
Method and device for synchronisation of speech and data concerning location information for location-related services Download PDFInfo
- Publication number
- CA2605238A1 CA2605238A1 CA002605238A CA2605238A CA2605238A1 CA 2605238 A1 CA2605238 A1 CA 2605238A1 CA 002605238 A CA002605238 A CA 002605238A CA 2605238 A CA2605238 A CA 2605238A CA 2605238 A1 CA2605238 A1 CA 2605238A1
- Authority
- CA
- Canada
- Prior art keywords
- location information
- speech
- channel
- data channel
- transmitted
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Abandoned
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W76/00—Connection management
- H04W76/50—Connection management for emergency connections
-
- G—PHYSICS
- G08—SIGNALLING
- G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- G08B21/00—Alarms responsive to a single specified undesired or abnormal condition and not otherwise provided for
- G08B21/02—Alarms for ensuring the safety of persons
- G08B21/0202—Child monitoring systems using a transmitter-receiver system carried by the parent and the child
- G08B21/0269—System arrangements wherein the object is to detect the exact location of child or item using a navigation satellite system, e.g. GPS
-
- G—PHYSICS
- G08—SIGNALLING
- G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
- G08B25/01—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium
- G08B25/08—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium using communication transmission lines
-
- G—PHYSICS
- G08—SIGNALLING
- G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- G08B29/00—Checking or monitoring of signalling or alarm systems; Prevention or correction of operating errors, e.g. preventing unauthorised operation
- G08B29/16—Security signalling or alarm systems, e.g. redundant systems
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems
- H04M11/04—Telephonic communication systems specially adapted for combination with other electrical systems with alarm systems, e.g. fire, police or burglar alarm systems
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems
- H04M11/04—Telephonic communication systems specially adapted for combination with other electrical systems with alarm systems, e.g. fire, police or burglar alarm systems
- H04M11/045—Telephonic communication systems specially adapted for combination with other electrical systems with alarm systems, e.g. fire, police or burglar alarm systems using recorded signals, e.g. speech
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/02—Services making use of location information
- H04W4/029—Location-based management or tracking services
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/90—Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/02—Services making use of location information
Abstract
The invention relates to a method for transmitting emergency calls by means of a mobile device via a speech channel and a data channel, the data channel being used to transmit location information and said location information being additionally transmitted in encoded form via the speech channel. The information is then compared for consistency in the control centre.
Description
Applicant:
T-Mobile International AG & Co. KG
Landgrabenweg 151 53227 Bonn Method and device for synchronisation of speech and data concerning location information for location-related services Description The invention relates to a method and a plurality of devices for transmitting and receiving emergency calls by means of a mobile device via a speech channel and a data channel, wherein the data channel serves to transmit location information.
Field of the invention An emergency call with exact location information (e.g.
from GPS - Global Positioning System) from a mobile telephone network uses a data channel (e.g. SMS or GPRS) and a speech channel in order to transmit the entirety of the emergency call information (e.g. location, cause of the accident, identity of the caller) to an emergency call centre. The data supplied via the data channel must be synchronised with the speech channel in order that all the emergency information can be passed on together to the rescue centre. The synchronisation of incoming speech calls and the data (e.g. via SMS) takes place nowadays within the TELPT05072 P04144 RS-2 26.09.2006 context of location-related services via the call number of the customer (MSISDN) with support from ACD - Automatic Call Distribution - systems and CTI - Computer Telephony Integration - functions. The MSISDN (call number) is contained within the signalling data or the data themselves. For the speech connection, the MSISDN is usually transmitted to the telecommunication system at the service centre (e.g. call centre), when the customer has switched on the CLIP - Calling Line Identification Presentation - or has accessed the speech connection of the service centre via the CLIR Overwrite - Calling L-ine Identification Restriction - feature (the suppressed CLI is nevertheless displayed). The synchronisation then takes place in such a manner that this MSISDN is made known to the system for speech processing (e.g. the client workstation of a call centre agent). The data belonging to this speech call with this MSISDN is meanwhile present in a database with the identification feature MSISDN from the data transmission and can therefore be assigned to the speech channel.
Object of the invention:
It is an object of the invention to provide a method and a device which ensure synchronisation of data and speech for location-related services.
Achievement of the object:
This object is achieved according to the invention by the features of the independent claims. Advantageous developments of the invention are disclosed in the subclaims.
TELPT05072 P04144 R8-2 26.09.2006 In order to be able to synchronise data and speech reliably for location-related services if the MSISDN of the speech call cannot be determined, as an alternative the position data are used. Within the framework of the location-related service, after establishment of the connection, that is once the speech connection exists, the position (geographical latitude and longitude) of the mobile terminal device is transmitted, for example, in the form of DTMF tones, to the service centre (for example, the call centre). Another transmission is also conceivable and this may be constructed as a different modulation of the phase or the amplitude. Thus at least one piece of positional information is transmitted in redundant manner and the emergency can be processed, even if the data channel is defective. The exact same position information is a component of the data that have been sent to the service centre. In the service centre, the DTMF - Dual Tone Multi Frequency - tones are decoded and converted into the position. One application now seeks the data set matching these position data, for example, from a database. The position is the identifying feature here. A distinction is made between the current service use and old service uses that may be present in a database, for example, via suitable time signatures (receipt of the data or of the speech call). In order to enable unambiguous identification, either both position data sets must be given to the same degree of accuracy or they must lie at a defined small distance from one another. It appears to be relatively less useful to transmit the MSISDN in addition to the position information, since then too much time elapses at the beginning of the speech call before the operator can accept the call.
TELPT05072 P04144 R8-2 26.09.2006 The geographical position can be determined either via the mobile terminal device, for example, a mobile telephone, telematic terminal devices or the base station (by bearing taking), whereby either the mobile terminal device or the base station (or both) transmit the position coordinates via the speech channel.
This solution can be used both for call centre-supported services and for automated services without call centre agents.
The disadvantages of the prior art are thereby overcome.
The prior art has the disadvantage that the transmission of the CLI of the client telephone cannot always be guaranteed, since it is able to display this at the device.
CLIR overwrite as a possible fall-back position is not preserved for all services from data protection standpoints and is also not technically assured for international 2o roaming. This can lead thereto that the provision of the service in the desired quality is not possible.
The invention will now be described in greater detail based upon exemplary embodiments, which are schematically illustrated in the drawings. The same reference numbers relate to the same elements in the individual drawings. In the drawings:
Fig. 1 shows a sequence according to the prior art;
Fig. 2 shows a sequence plan of the method according to the invention.
TELPT05072 P04144 R8-2 26.09.2006 The sequence illustrated in Figure 1 shows the method as known from the prior art, wherein the emergency call is issued in a communication of the position via the data channel and communication of the speech information via the 5 speech channel. After receipt by the service centre, the information is brought together based on the call identification or the telephone number. This relies on the prerequisite, however, that no information is lost.
Figure 2, by contrast, shows a development of the present invention wherein the position is transmitted both via the data channel and via the speech channel. In the service centre, the information is brought together based on the position or the coordinates. It is therefore ensured that the information is redundant and additionally that transmission errors or inaccuracies can be trapped.
Within the context of the invention, numerous derivations and further developments of the exemplary embodiments described can be realised. The preferred embodiments do not represent any limitation. Rather, the scope of protection is set by the claims.
T-Mobile International AG & Co. KG
Landgrabenweg 151 53227 Bonn Method and device for synchronisation of speech and data concerning location information for location-related services Description The invention relates to a method and a plurality of devices for transmitting and receiving emergency calls by means of a mobile device via a speech channel and a data channel, wherein the data channel serves to transmit location information.
Field of the invention An emergency call with exact location information (e.g.
from GPS - Global Positioning System) from a mobile telephone network uses a data channel (e.g. SMS or GPRS) and a speech channel in order to transmit the entirety of the emergency call information (e.g. location, cause of the accident, identity of the caller) to an emergency call centre. The data supplied via the data channel must be synchronised with the speech channel in order that all the emergency information can be passed on together to the rescue centre. The synchronisation of incoming speech calls and the data (e.g. via SMS) takes place nowadays within the TELPT05072 P04144 RS-2 26.09.2006 context of location-related services via the call number of the customer (MSISDN) with support from ACD - Automatic Call Distribution - systems and CTI - Computer Telephony Integration - functions. The MSISDN (call number) is contained within the signalling data or the data themselves. For the speech connection, the MSISDN is usually transmitted to the telecommunication system at the service centre (e.g. call centre), when the customer has switched on the CLIP - Calling Line Identification Presentation - or has accessed the speech connection of the service centre via the CLIR Overwrite - Calling L-ine Identification Restriction - feature (the suppressed CLI is nevertheless displayed). The synchronisation then takes place in such a manner that this MSISDN is made known to the system for speech processing (e.g. the client workstation of a call centre agent). The data belonging to this speech call with this MSISDN is meanwhile present in a database with the identification feature MSISDN from the data transmission and can therefore be assigned to the speech channel.
Object of the invention:
It is an object of the invention to provide a method and a device which ensure synchronisation of data and speech for location-related services.
Achievement of the object:
This object is achieved according to the invention by the features of the independent claims. Advantageous developments of the invention are disclosed in the subclaims.
TELPT05072 P04144 R8-2 26.09.2006 In order to be able to synchronise data and speech reliably for location-related services if the MSISDN of the speech call cannot be determined, as an alternative the position data are used. Within the framework of the location-related service, after establishment of the connection, that is once the speech connection exists, the position (geographical latitude and longitude) of the mobile terminal device is transmitted, for example, in the form of DTMF tones, to the service centre (for example, the call centre). Another transmission is also conceivable and this may be constructed as a different modulation of the phase or the amplitude. Thus at least one piece of positional information is transmitted in redundant manner and the emergency can be processed, even if the data channel is defective. The exact same position information is a component of the data that have been sent to the service centre. In the service centre, the DTMF - Dual Tone Multi Frequency - tones are decoded and converted into the position. One application now seeks the data set matching these position data, for example, from a database. The position is the identifying feature here. A distinction is made between the current service use and old service uses that may be present in a database, for example, via suitable time signatures (receipt of the data or of the speech call). In order to enable unambiguous identification, either both position data sets must be given to the same degree of accuracy or they must lie at a defined small distance from one another. It appears to be relatively less useful to transmit the MSISDN in addition to the position information, since then too much time elapses at the beginning of the speech call before the operator can accept the call.
TELPT05072 P04144 R8-2 26.09.2006 The geographical position can be determined either via the mobile terminal device, for example, a mobile telephone, telematic terminal devices or the base station (by bearing taking), whereby either the mobile terminal device or the base station (or both) transmit the position coordinates via the speech channel.
This solution can be used both for call centre-supported services and for automated services without call centre agents.
The disadvantages of the prior art are thereby overcome.
The prior art has the disadvantage that the transmission of the CLI of the client telephone cannot always be guaranteed, since it is able to display this at the device.
CLIR overwrite as a possible fall-back position is not preserved for all services from data protection standpoints and is also not technically assured for international 2o roaming. This can lead thereto that the provision of the service in the desired quality is not possible.
The invention will now be described in greater detail based upon exemplary embodiments, which are schematically illustrated in the drawings. The same reference numbers relate to the same elements in the individual drawings. In the drawings:
Fig. 1 shows a sequence according to the prior art;
Fig. 2 shows a sequence plan of the method according to the invention.
TELPT05072 P04144 R8-2 26.09.2006 The sequence illustrated in Figure 1 shows the method as known from the prior art, wherein the emergency call is issued in a communication of the position via the data channel and communication of the speech information via the 5 speech channel. After receipt by the service centre, the information is brought together based on the call identification or the telephone number. This relies on the prerequisite, however, that no information is lost.
Figure 2, by contrast, shows a development of the present invention wherein the position is transmitted both via the data channel and via the speech channel. In the service centre, the information is brought together based on the position or the coordinates. It is therefore ensured that the information is redundant and additionally that transmission errors or inaccuracies can be trapped.
Within the context of the invention, numerous derivations and further developments of the exemplary embodiments described can be realised. The preferred embodiments do not represent any limitation. Rather, the scope of protection is set by the claims.
Claims (21)
1. Method for transmitting emergency calls by means of a mobile device via a speech channel and a data channel, wherein the data channel serves to transmit location information, wherein the location information is also transmitted in encoded form via the speech channel and wherein the location information that has been transmitted via the speech channel is compared at the receiver with the location information that has been transmitted via the data channel.
2. Method according to the preceding claim, wherein the location information is transmitted in the form of DTMF
tones.
tones.
3. Method according to one or more of the preceding claims, wherein the location information is transmitted at the start of the connection.
4. Method according to one or more of the preceding claims, wherein the location information is determined by the base station where the mobile terminal device is registered, in order then to transmit the information via the speech channel.
5. Method according to one or more of the preceding claims, wherein the location information is determined by a GPS receiver in active connection with the mobile terminal device.
6. Method according to the preceding claim, wherein the comparison is made on the basis of a comparison of the geographical coordinates.
7. Method according to one or more of the preceding two claims, wherein the comparison is made only for location information which arrives within a predetermined interval.
8. Method according to one or more of the preceding three claims, wherein the coordinates are allowed to possess a deviation only within a predetermined tolerance.
9. Device for transmitting emergency calls with means and an apparatus for transmitting information via a speech channel and a data channel, wherein the means use the data channel for transmitting location information, wherein, furthermore, the means are designed and arranged such that the location information is also transmitted in encoded form via the speech channel.
10. Device according to the preceding device claim, wherein means are present and arranged in order to transmit the location information in the form of DTMF tones.
11. Device according to one or more of the preceding device claims, wherein the means are designed and arranged such that the location information is transmitted at the start of the connection.
12. Device according to one or more of the preceding device claims, wherein the device is a base station at which a mobile terminal device is registered, in order then to transmit the information via the speech channel.
13. Device according to one or more of the preceding device claims, wherein the device is a mobile terminal device which has means in order to detect the location information.
14. Device according to the preceding device claim, wherein the location information is determined by a GPS
receiver which is in active connection with the mobile terminal device.
receiver which is in active connection with the mobile terminal device.
15. Receiving device for receiving emergency calls, having means and an apparatus in order to receive information via a speech channel and a data channel, wherein the means use the data channel to receive location information, wherein the means are arranged and designed such that the location information can be received and evaluated both via the data channel and via the speech channel.
16. Receiving device according to the preceding receiving device claim, wherein means are present which compare the location information that has been transmitted via the speech channel with the location information that has been transmitted via the data channel.
17. Receiving device according to the preceding claim, wherein the comparison is made on the basis of the comparison of geographical coordinates.
18. Receiving device according to one or more of the preceding two claims, wherein the comparison is made only for location information that has arrived within a predetermined time interval.
19. Receiving device according to one or more of the preceding three claims, wherein the coordinates are allowed to possess a deviation only within a predetermined tolerance.
20. Data carrier for a computer, characterised by the storage of a data structure which implements a method according to one or more of the preceding method claims on a computer.
21. Computer system, characterised by an apparatus which permits the carrying out of a method according to one or more of the preceding method claims.
Applications Claiming Priority (3)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| DE102005017393A DE102005017393A1 (en) | 2005-04-14 | 2005-04-14 | Method and apparatus for synchronizing voice and data via location-based service location information |
| DE102005017393.4 | 2005-04-14 | ||
| PCT/EP2006/060813 WO2006108752A1 (en) | 2005-04-14 | 2006-03-16 | Method and device for synchronising speech and data using location information for location-dependent services |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CA2605238A1 true CA2605238A1 (en) | 2006-10-19 |
Family
ID=36685838
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CA002605238A Abandoned CA2605238A1 (en) | 2005-04-14 | 2006-03-16 | Method and device for synchronisation of speech and data concerning location information for location-related services |
Country Status (8)
| Country | Link |
|---|---|
| US (1) | US9185535B2 (en) |
| EP (1) | EP1882358B1 (en) |
| CN (1) | CN101006712B (en) |
| AT (1) | ATE459198T1 (en) |
| CA (1) | CA2605238A1 (en) |
| DE (2) | DE102005017393A1 (en) |
| ES (1) | ES2339590T3 (en) |
| WO (1) | WO2006108752A1 (en) |
Families Citing this family (17)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US8180318B1 (en) * | 2007-04-11 | 2012-05-15 | At&T Mobility Ii Llc | Emergency alert system channel assignment |
| GB201104602D0 (en) | 2010-10-18 | 2011-05-04 | Data Connection Ltd | Data communication |
| GB2500130B (en) | 2010-10-18 | 2018-03-21 | Metaswitch Networks Ltd | Data communication |
| GB201104558D0 (en) | 2010-10-18 | 2011-05-04 | Data Connection Ltd | Data communication |
| GB201104591D0 (en) | 2010-10-18 | 2011-05-04 | Data Connection Ltd | Data communication |
| GB201104613D0 (en) | 2010-12-14 | 2011-05-04 | Data Connection Ltd | Data communication |
| CN102098617A (en) * | 2010-12-20 | 2011-06-15 | 深圳市凯立德欣软件技术有限公司 | Position service method based on dual tone multiple frequency (DTMF) code, and position service equipment and system |
| GB2503154B (en) | 2011-02-14 | 2018-05-30 | Metaswitch Networks Ltd | Telecommunication with associated data communication |
| US8630632B2 (en) * | 2011-04-04 | 2014-01-14 | Blackberry Limited | Managing mobile communication identity |
| US20150163352A1 (en) * | 2011-09-08 | 2015-06-11 | Moritz Ritter | Method and devices for identifying the caller of an emergency call |
| CN103167487A (en) * | 2011-12-12 | 2013-06-19 | 芯讯通无线科技（上海）有限公司 | Wireless communication module and data communication system and enciphered data remote transmission method |
| EP2621202B1 (en) * | 2012-01-27 | 2016-11-30 | Alcatel Lucent | Mobile communication device tracing |
| CN103458130B (en) * | 2012-05-28 | 2018-11-06 | 南京中兴新软件有限责任公司 | Method of calling, system, terminal, dial train server and mapping server |
| TWI515448B (en) | 2013-08-29 | 2016-01-01 | 緯創資通股份有限公司 | Coordinate transmitter, coordinate receiver and coordinate transceiver |
| GB2530065A (en) * | 2014-09-11 | 2016-03-16 | Michael Keating | A System for Processing Emergency Services Calls |
| CN104486503B (en) * | 2014-12-16 | 2016-04-13 | 努比亚技术有限公司 | A kind of method of mobile terminal and voice encryption thereof |
| US10356589B2 (en) * | 2015-05-15 | 2019-07-16 | Rave Wireless, Inc. | Real-time over the top 9-1-1 caller location data |
Family Cites Families (9)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US5826195A (en) * | 1992-01-27 | 1998-10-20 | Highwaymaster Communications, Inc. | Data messaging in a communications network |
| DE4318441A1 (en) * | 1993-06-03 | 1994-12-08 | Sel Alcatel Ag | Emergency call system |
| GB2311442A (en) * | 1996-03-20 | 1997-09-24 | Reginald George Maling | Transmitting postcode data for alerts |
| CA2260762C (en) * | 1997-05-19 | 2002-08-06 | Integrated Data Communications, Inc. | System and method to communicate time stamped, 3-axis geo-position data within telecommunication networks |
| AU2000266213A1 (en) * | 2000-08-02 | 2002-02-13 | Mohamad Ayoub | System and method for communicating the location of an emergency caller through a telephone network to a control station |
| US6678357B2 (en) * | 2001-09-26 | 2004-01-13 | Siemens Information And Communication Networks, Inc. | Internet protocol (IP) emergency connections (ITEC) telephony |
| JP4233956B2 (en) * | 2003-08-28 | 2009-03-04 | 京セラ株式会社 | Communication apparatus and communication system |
| US7496978B1 (en) * | 2004-02-18 | 2009-03-03 | At&T Intellectual Property Ii, L.P. | Location aware voice calls and messages |
| CN1604608A (en) | 2004-11-05 | 2005-04-06 | 万刚 | Manpower-free automatic service center type automobile network anti-theft and anti-robbery monitoring alarm and satellite positioning system |
-
2005
- 2005-04-14 DE DE102005017393A patent/DE102005017393A1/en not_active Withdrawn
-
2006
- 2006-03-16 US US11/918,519 patent/US9185535B2/en active Active
- 2006-03-16 DE DE502006006252T patent/DE502006006252D1/en active Active
- 2006-03-16 CA CA002605238A patent/CA2605238A1/en not_active Abandoned
- 2006-03-16 ES ES06725116T patent/ES2339590T3/en active Active
- 2006-03-16 CN CN2006800002231A patent/CN101006712B/en active Active
- 2006-03-16 AT AT06725116T patent/ATE459198T1/en active
- 2006-03-16 EP EP06725116A patent/EP1882358B1/en active Active
- 2006-03-16 WO PCT/EP2006/060813 patent/WO2006108752A1/en active Application Filing
Also Published As
| Publication number | Publication date |
|---|---|
| DE102005017393A1 (en) | 2006-10-19 |
| ATE459198T1 (en) | 2010-03-15 |
| EP1882358B1 (en) | 2010-02-24 |
| US20090215425A1 (en) | 2009-08-27 |
| EP1882358A1 (en) | 2008-01-30 |
| CN101006712B (en) | 2012-04-25 |
| CN101006712A (en) | 2007-07-25 |
| US9185535B2 (en) | 2015-11-10 |
| WO2006108752A1 (en) | 2006-10-19 |
| ES2339590T3 (en) | 2010-05-21 |
| DE502006006252D1 (en) | 2010-04-08 |
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Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| FZDE | Discontinued | ||
| FZDE | Discontinued |
Effective date: 20120316 |