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This page provides status information on the services that are part of Google Workspace. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://workspace.google.com/. For incidents related to Google Analytics, visit the Google Ads Status Dashboard.

Incident affecting Gemini

Incident began at 2025-05-13 00:45 and ended at 2025-05-13 04:13 (times are in Coordinated Universal Time (UTC)).

Date Time Description
May 13, 2025 6:38 AM UTC

Mini Incident Report

We apologize for the inconvenience this service disruption/outage may have caused. We would like to provide some information about this incident below. Please note, this information is based on our best knowledge at the time of posting and is subject to change as our investigation continues. If you have experienced impact outside of what is listed below, please reach out to Google Cloud Support using https://cloud.google.com/support or to Google Workspace Support using help article https://support.google.com/a/answer/1047213.

(All Times US/Pacific)

Incident Start: 12 May, 2025 17:45

Incident End: 12 May, 2025 21:13

Duration: 3 hour 28 minutes

Affected Services and Features:

Gemini

Description:

Google Cloud Workspace customers experienced an error while using https://gemini.google.com. From preliminary analysis, the root cause of the issue was a recent code change and Google engineering quickly mitigated the issue by rolling back the code change.

Customer Impact:

When accessing https://gemini.google.com, the users observed an error, "Gemini is currently on a break. Give it a moment and try again later."
May 13, 2025 4:27 AM UTC

Summary

Google Cloud Workspace customers are experiencing an error while using https://gemini.google.com

Closing Message

The issue with Gemini has been resolved for all affected users as of Monday, 2025-05-12 21:13 US/Pacific.

Google engineers identified the recent code change causing this issue and mitigated the issue by rolling back the changes.

We thank you for your patience while we worked on resolving the issue.
May 13, 2025 3:42 AM UTC

Summary

Google Cloud Workspace customers are experiencing an error while using https://gemini.google.com

Description

We are experiencing an issue with Gemini beginning at Monday, 2025-05-12 20:04 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Monday, 2025-05-12 22:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Customer Symptoms

When accessing https://gemini.google.com, the users may observe an error, "Gemini is currently on a break. Give it a moment and try again later."

Workaround

None at this time.