Google Workspace Status Dashboard

Google Workspace Status Dashboard
Incidents
**Title** We are investigating an issue impacting Google MDM for Windows Devices **Description** We are experiencing an issue impacting Google Identity and Google MDM beginning on Tuesday, 2025-10-14 10:23 PDT. Windows native settings app responsible for communicating with Google Identity and Google MDM is using Internet Explorer 11 which has been deprecated by Microsoft. Google Identity servers are failing to serve requests for IE11 which is impacting device enrollment. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2025-10-20 15:00 PDT with current details. **Customer symptoms** Customers are not able to enroll new Windows devices to Google MDM using Windows Settings app or deeplink. Customers using GCPW (Google Credential Provider for Windows) are not impacted. (https://support.google.com/a/answer/9250996?hl=en&src=supportwidget0&authuser=0) **Workaround** None at this time

This page provides status information on the services that are part of Google Workspace. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://workspace.google.com/. For incidents related to Google Analytics, visit the Google Ads Status Dashboard.

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Service information
Service disruption
Service outage

Incident affecting Endpoint Management

Incident began at 2025-10-20 19:41 (times are in Coordinated Universal Time (UTC)).

Date	Time	Description
Oct 21, 2025	7:17 PM UTC	Title Customers unable to enroll new Windows devices to Google MDM using Windows Settings app or deeplink. Description Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide an update by Thursday, 2025-10-23 17:00 PDT with current details. Customer symptoms Customers are not able to enroll new Windows devices to Google MDM using Windows Settings app or deeplink. Customers using GCPW (Google Credential Provider for Windows) are not impacted. (https://support.google.com/a/answer/9250996?hl=en&src=supportwidget0&authuser=0) Workaround None at this time.
Oct 21, 2025	3:58 AM UTC	Title We are investigating an issue impacting Google MDM for Windows Devices Description Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide an update by Tuesday, 2025-10-21 11:00 PDT with current details. Customer symptoms Customers are not able to enroll new Windows devices to Google MDM using Windows Settings app or deeplink. Customers using GCPW (Google Credential Provider for Windows) are not impacted. (https://support.google.com/a/answer/9250996?hl=en&src=supportwidget0&authuser=0) Workaround None at this time.
Oct 21, 2025	2:59 AM UTC	Title We are investigating an issue impacting Google MDM for Windows Devices Description Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide an update by Tuesday, 2025-10-21 01:00 PDT with current details. Customer symptoms Customers are not able to enroll new Windows devices to Google MDM using Windows Settings app or deeplink. Customers using GCPW (Google Credential Provider for Windows) are not impacted. (https://support.google.com/a/answer/9250996?hl=en&src=supportwidget0&authuser=0) Workaround None at this time.
Oct 21, 2025	1:39 AM UTC	Title We are investigating an issue impacting Google MDM for Windows Devices Description Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide an update by Monday, 2025-10-20 20:00 PDT with current details. Customer symptoms Customers are not able to enroll new Windows devices to Google MDM using Windows Settings app or deeplink. Customers using GCPW (Google Credential Provider for Windows) are not impacted. (https://support.google.com/a/answer/9250996?hl=en&src=supportwidget0&authuser=0) Workaround None at this time.
Oct 20, 2025	9:41 PM UTC	Title We are investigating an issue impacting Google MDM for Windows Devices Description Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide an update by Monday, 2025-10-20 18:30 PDT with current details. Customer symptoms Customers are not able to enroll new Windows devices to Google MDM using Windows Settings app or deeplink. Customers using GCPW (Google Credential Provider for Windows) are not impacted. (https://support.google.com/a/answer/9250996?hl=en&src=supportwidget0&authuser=0) Workaround None at this time.
Oct 20, 2025	7:50 PM UTC	Title We are investigating an issue impacting Google MDM for Windows Devices Description We are experiencing an issue impacting Google Identity and Google MDM beginning on Tuesday, 2025-10-14 10:23 PDT. Windows native settings app responsible for communicating with Google Identity and Google MDM is using Internet Explorer 11 which has been deprecated by Microsoft. Google Identity servers are failing to serve requests for IE11 which is impacting device enrollment. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2025-10-20 15:00 PDT with current details. Customer symptoms Customers are not able to enroll new Windows devices to Google MDM using Windows Settings app or deeplink. Customers using GCPW (Google Credential Provider for Windows) are not impacted. (https://support.google.com/a/answer/9250996?hl=en&src=supportwidget0&authuser=0) Workaround None at this time

Times are listed in Coordinated Universal Time (UTC)