MandM Reviews

78,310  Excellent
TrustScore 4.5 out of 5

4.5

In the Clothing Shop category

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Reviews4.5

78,310 total


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Rated 5 out of 5 stars

price and quality of the gear is great…

price and quality of the gear is great and actually true to size.
The deliveries are on time and well packaged

this alone is 4 stars what makes them 5 is that i had an issue placing a third order and it was resolved on a saturday evening by a human via email within the hour and for me its not about the issue its the manner that it was resolved and all of that makes them 5 stars for me, cheers guys!

Date of experience: 20 April 2024


Rated 5 out of 5 stars

Brilliant find.

Fabulous website. Excellent array of all clothing needs. Delivered very efficiently.
Brilliant known brands quality at the best prices.
I am over the moon I found this online and have already purchased trainers and trackies for my family and some for myself of course.

Date of experience: 04 February 2024


Rated 4 out of 5 stars

There are other age groups, besides the one you tend to aim for.

Never had a problem with M&M. Would have been a 5star, but I do not think that not being able to contact you, other than online puts alot of customers off,especially those in their 70s like myself of whom do not have access to a computer. I do feel that, like the rest of the UK once you are a certain age, people seem to become disinterested, correct me if I am wrong.

Date of experience: 01 April 2024


Rated 5 out of 5 stars

Good bargain prices.

Have bought recently, quite a few items from mandm, the sizes and prices are excellent, delivery very quick, so I'm very happy. Ps will use this company again. Also returns is no problem due to me making wrong sizes decisions.

Date of experience: 22 April 2024


Rated 5 out of 5 stars

Very impressed by the quality…

I've been very impressed by the quality of the items I've recently purchased and this will definitely be my new "go to" online discount store.
Add to this the incredibly fast delivery service and you honestly cannot go wrong! 👍

Date of experience: 17 April 2024


Rated 5 out of 5 stars

What is there not to like

The Golf Shoes were available from a number of discount outlets but MandM were £20 cheaper. Ordered 2 sizes and a return voucher for the pair that didn’t fit so well. Quick delivery, quick notification of return and refund. What is there not to like?

Date of experience: 21 April 2024


Rated 2 out of 5 stars

Placed an order last Friday which was…

Placed an order last Friday which was confirmed to be delivered today but unfortunately the courier was Evri. They advised my item would be sent back with no explanation.
Have spoken with Mandmdirect who advised they will resend the item's but have been waiting all day for a dispatch confirmation.
Hoping they don't use Evri again and another sent back item as I'll have to request a full refund sooner rather than later.

Date of experience: 23 April 2024


Rated 5 out of 5 stars

Great product's

Great product's , kept well informed,delivered on time , competitive pricing I got 3 pairs of footwear for what I would have paid for 1 pair , very satisfied customer.

Date of experience: 22 April 2024


Rated 5 out of 5 stars

Always love my M&M orders

Always love my M&M orders, fast delivery fab brands always buy for everyone something from M&M. Customer service is fantastic its a big fat 100% for team M&M

Date of experience: 17 April 2024


Rated 5 out of 5 stars

Great service and great quality of…

Great service and great quality of goods only thing I find is sometimes the sizes are not suitable for THE larger man even when they're labelled as XL or double XL can you please put if its slim fit or regular fitting items apart from that I love shopping on your site

Date of experience: 12 April 2024


Rated 1 out of 5 stars

Sent me the wrong items, Held my refund ransom

Sent me the wrong items, demanded I return the wrong items delivered at my own expense and held my refund ransom until they had received wrong goods back. Customer Support were awful throughout the whole process. Will never ever shop here again. Complete shambles of an operation.

Date of experience: 15 April 2024

Reply from MandM

I apologise for the inconvenience caused by this issue. I’ve looked into this further and can see that this has since been resolved.
We appreciate your feedback.