A person uses the NHS Test and Trace app on their phone and a man takes a Covid-19 swab test
The programme was handed 20% of the NHS’s budget over two years (Picture: Getty Images)

The NHS Test and Trace programme may have cost the taxpayer £37billion, but it still hasn’t done what it was set up to do, a damning report by MPs says.

A number of the scheme’s aims have been ‘overstated or not achieved’, while its outcomes have been ‘muddled’ according to the Public Accounts Committee.

Meanwhile it has been handed the equivalent of 20% of the NHS’s entire annual budget – £37 billion over two years.

The committee also criticised handling of the cash, highlighting that the programme has still not managed to reduce the number of expensive contractors.

Its ‘continued over-reliance’ on these people – paid an average of £1,000 per day – ‘is likely to cost taxpayers hundreds of millions of pounds, the report says.

Test and Trace has also failed to adopt a ‘flexible’ approach to using laboratories, which ‘risks wasting public money’, according to MPs.

It has been focused on getting programmes up and running and ‘paid less attention to ensuring these programmes delivered the benefits they promised’, they added.

The UK's test and trace app is displayed on a phone
MPs found that ‘only a minority of people experiencing Covid-19 symptoms get a test’ (Picture: Getty Images)

And uptake of services provided by the programme is ‘variable’ as some vulnerable people are much less likely to take a test than others, the report said.

It added that ‘only a minority of people experiencing Covid-19 symptoms get a test’.

MPs on the cross-party committee said that as the programme is moved into the new UK Health Security Agency it needs a ‘proper long-term strategy’.

Public Accounts Committee chair Dame Meg Hillier said: ‘The national Test and Trace programme was allocated eye-watering sums of taxpayers’ money in the midst of a global health and economic crisis.

‘It set out bold ambitions but has failed to achieve them despite the vast sums thrown at it.

‘Only 14% of 691 million lateral flow tests sent out had results reported, and who knows how many took the necessary action based on the results they got, or how many were never used.

Baroness Dido Harding, Executive Chair of NHS Test and Trace.
The Test and Trace scheme was rapidly set up in May 2020 and spearheaded by Baroness Dido Harding (Picture: PA)

‘The continued reliance on the over-priced consultants who ‘delivered’ this state of affairs will by itself cost the taxpayer hundreds of millions of pounds.

‘For this huge amount of money we need to see a legacy system ready to deliver when needed but it’s just not clear what there will be to show in the long term. This legacy has to be a focus for government if we are to see any value for the money spent.’

In conclusion, the report says NHS Test and Trace ‘has not achieved its main objective to help break chains of Covid-19 transmission and enable people to return towards a more normal way of life’.

The Test and Trace scheme was rapidly developed in May 2020 and spearheaded by Baroness Dido Harding, with the aim of testing the nation and tracing contacts of positive cases.

A student takes a swab for a lateral flow COVID-19 test on the first day of operation of new asymptomatic testing site in the University of Hull's Allam Sport Centre in Hull, northern England on November 30, 2020.
The report concluded that Test and Trace has ‘not achieved its main objective to help break chains of Covid-19 transmission’ (Picture: AFP/Getty Images)

In a statement, UK Health Security Agency (UKHSA) chief executive Dr Jenny Harries said: ‘NHS Test and Trace (NHSTT) has played an essential role in combating this pandemic.

‘As the Public Accounts Committee acknowledges, there have been improvements in testing capacity, turnaround times and speed and reach of contact tracing – and improved collaboration with local authorities.

‘The fact is NHSTT is saving lives every single day and helping us fight Covid-19 by breaking chains of transmission and spotting outbreaks wherever they exist.

‘More than 323 million tests have now been carried out across the UK. NHSTT has now contacted more than 19.9 million people, helping to slow the spread of the virus.

‘Testing, contact tracing and the wall of defence built by our vaccination programme are all fundamental to our ongoing efforts to keep people safe as we return to a more normal way of life.’

A Government spokesperson said: ‘We have rightly drawn on the extensive expertise of a number of public and private sector partners who have been invaluable in helping us tackle the virus.

‘We have built a testing network from scratch that can process millions of tests a day – more than any European country – providing a free LFD or PCR test to anybody who needs one.

‘The new UK Health Security Agency will consolidate the knowledge that now exists across our health system to help us tackle future pandemics and threats.’

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