Analytics Help

Google Help › Analytics Help › Tracking central › Troubleshooting tracking  

Troubleshooting tracking

• Basics

  • How can I confirm that I've correctly entered the tracking code on my pages?
  • How are redirects handled by Analytics?
  • Can I host the ga.js file locally?
  • How does the Google Chrome browser affect conversion tracking and Google Analytics data?

• Missing data

  • Why isn't Google Analytics tracking my website?
  • Why is Google Analytics not tracking some of the pages on my website?
  • Can I use both Google Analytics and Urchin 5 at the same time?
  • I have added an "Include" filter to my profile. Why am I no longer seeing any data in my reports?
  • Why is CPC data not collected when using redirects?
  • Why is Google Analytics not tracking my goals?

• Puzzling data

  • Why are the numbers in Google Analytics' E-commerce reports different from the numbers that I get from my shopping trolley service?
  • Why are the visits to my site not being associated with the correct source?
  • I'm using Urchin with the IP+UserAgent tracking method and now I'm trying Google Analytics. Why am I noticing lower page view statistics?

• AdWords data

  • Why do AdWords and Analytics display different figures in my reports?
  • Why do I see AdWords data from the wrong campaigns in my Analytics profiles?
  • Why don't the number of visits match the number of clicks in my AdWords Campaigns report?
  • I can't see any data in my AdWords Campaigns report. Why?
  • Why are there discrepancies between the CPC data in my AdWords account, AdWords Campaigns report and the Traffic Sources reports?
  • What is the difference between the AdWords Conversion Rate and the Conversion Rate shown in my Analytics reports?