<12) Patent Application Publication no Pub. No.: US 2011/0173092 A1
WERBITT (43) Pub. Date: Jlll. 14, 201 1 (54) PATRON SERVICE SYSTEM AND METHOD (52) U.S. Cl. ..................................................... .. 705/26.8 (76) Inventor: Julie M. WERBITT, Broomfield, CO (US) (57) ABSTRACT A method provides for using a portable patron unit in a venue (21) App1' NO‘: 13/073368 or in a vicinity of the venue. The method includes wirelessly (22) Filed: Mar‘ 28, 2011 connecting the patron unit to be in communication with the venue, and providing at least one display on the patron umt . . enabling a patron to place a patron order for at least one item Related U's' Apphcatlon Data or service provided by the venue. The method also includes (63) Continuation of application No, 10/ 665,5 25, filed on displaying the patron order and a location of the patron unit on Sep. 19, 2003, now Pat. No. 7,945,477. the patron unit and at least one portable staff unit, and updat_ _ _ _ ing a status of the patron order, and a location of the patron (60) Provlslonal apphcanon NO‘ 60/412363’ filed on Sep‘ unit when the patron moves to a different location, on both the 23’ 2002 ' patron unit and the at least one staff unit. The method further P bl_ _ Cl _fi _ includes indicating that the at least one item or service u lcatlon assl canon ordered has been completed on both the patron unit and the at (51) Int, Cl, least one staff unit when the at least one item or service G06Q 30/00 (2()()6_()l) ordered has been provided to the patron.