Waiting prior to engaging an automated service, for enhancement thereof, is disclosed. In one embodiment, a computer-implemented method first determines an automated service to be performed. The method waits a predetermined time between a minimum time and a maximum time, before performing the automated...http://www.google.co.uk/patents/US6415304?utm_source=gb-gplus-sharePatent US6415304 - Waiting prior to engaging in action for enhancement of automated service