In a networked computer system including a customer computer associated with a human customer, one or more consultant computers associated with one or more human consultants, and a server computer, the human customer sends an information request to the server via the customer computer. The request, which...http://www.google.co.uk/patents/US5948054?utm_source=gb-gplus-sharePatent US5948054 - Method and system for facilitating the exchange of information between human users in a networked computer system
