The present invention is directed to a method and apparatus for recording and generating additional information related to telecommunication events using a mobile communication device, such as a telephone call or a text messaging event using cellular phone or a personal digital assistant. Specifically,...http://www.google.co.uk/patents/US20050032527?utm_source=gb-gplus-sharePatent US20050032527 - Method and system for collecting synchronizing, and reporting telecommunication call events and work flow related information
