WO2011130775A1 - An apparatus for use in providing technical support for a computing device - Google Patents
An apparatus for use in providing technical support for a computing device Download PDFInfo
- Publication number
- WO2011130775A1 WO2011130775A1 PCT/AU2011/000409 AU2011000409W WO2011130775A1 WO 2011130775 A1 WO2011130775 A1 WO 2011130775A1 AU 2011000409 W AU2011000409 W AU 2011000409W WO 2011130775 A1 WO2011130775 A1 WO 2011130775A1
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- computing device
- technical support
- computer
- video signal
- location
- Prior art date
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/22—Detection or location of defective computer hardware by testing during standby operation or during idle time, e.g. start-up testing
- G06F11/2294—Detection or location of defective computer hardware by testing during standby operation or during idle time, e.g. start-up testing by remote test
Abstract
Description
Claims
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
AU2011242390A AU2011242390A1 (en) | 2010-04-21 | 2011-04-11 | An apparatus for use in providing technical support for a computing device |
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
AU2010901668 | 2010-04-21 | ||
AU2010901668A AU2010901668A0 (en) | 2010-04-21 | An apparatus for use in providing technical support for a computing device |
Publications (1)
Publication Number | Publication Date |
---|---|
WO2011130775A1 true WO2011130775A1 (en) | 2011-10-27 |
Family
ID=44833542
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
PCT/AU2011/000409 WO2011130775A1 (en) | 2010-04-21 | 2011-04-11 | An apparatus for use in providing technical support for a computing device |
Country Status (2)
Country | Link |
---|---|
AU (1) | AU2011242390A1 (en) |
WO (1) | WO2011130775A1 (en) |
Citations (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5732212A (en) * | 1992-10-23 | 1998-03-24 | Fox Network Systems, Inc. | System and method for remote monitoring and operation of personal computers |
US6633905B1 (en) * | 1998-09-22 | 2003-10-14 | Avocent Huntsville Corporation | System and method for accessing and operating personal computers remotely |
-
2011
- 2011-04-11 AU AU2011242390A patent/AU2011242390A1/en not_active Abandoned
- 2011-04-11 WO PCT/AU2011/000409 patent/WO2011130775A1/en active Application Filing
Patent Citations (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5732212A (en) * | 1992-10-23 | 1998-03-24 | Fox Network Systems, Inc. | System and method for remote monitoring and operation of personal computers |
US6633905B1 (en) * | 1998-09-22 | 2003-10-14 | Avocent Huntsville Corporation | System and method for accessing and operating personal computers remotely |
Also Published As
Publication number | Publication date |
---|---|
AU2011242390A1 (en) | 2012-12-13 |
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