WO2011026376A1 - Method for callback on busy and call processing method, apparatus and system - Google Patents

Method for callback on busy and call processing method, apparatus and system Download PDF

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Publication number
WO2011026376A1
WO2011026376A1 PCT/CN2010/074782 CN2010074782W WO2011026376A1 WO 2011026376 A1 WO2011026376 A1 WO 2011026376A1 CN 2010074782 W CN2010074782 W CN 2010074782W WO 2011026376 A1 WO2011026376 A1 WO 2011026376A1
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called user
user
call
busy
information
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PCT/CN2010/074782
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French (fr)
Chinese (zh)
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胡海华
姜顾正
李义兵
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华为技术有限公司
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Publication of WO2011026376A1 publication Critical patent/WO2011026376A1/en

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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/48Arrangements for recalling a calling subscriber when the wanted subscriber ceases to be busy
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/54Arrangements for diverting calls for one subscriber to another predetermined subscriber

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
  • Mobile Radio Communication Systems (AREA)

Abstract

The embodiments of the present invention relate to communications technology field, and disclose a method, apparatus and system for callback on busy. The method includes that a call forwarded by a called Mobile Switch Center (MSC) is received, and the call is forwarded when a calling user calls a called user through the called MSC and under the condition that the called MSC judges the called user is busy and the called user enables a forward on busy function; whether the called user is idle is detected by an Any Time Interrogation (ATI) signaling after that the calling user enables a callback on busy service is judged, and if the called user is idle, the calling user and the called user are connected to communicate with each other. The embodiments of the present invention use the ATI signaling to detect the status of the called user without using a call directly to detect whether the called user is idle, and further reduce the waste of relay links, and will not disturb the called user by using the ATI signaling to detect the status of the called user.

Description

一种遇忙回呼方法及呼叫处理方法、 装置及系统  Busy callback method and call processing method, device and system
本申请要求 2009年 9月 2日递交的申请号为 200910167280. 4、发明名称 为 "一种遇忙回呼方法及呼叫处理方法、 装置及系统" 的中国专利申请 的优先权, 其全部内容通过引用结合在本申请中。 技术领域 This application claims the priority of the Chinese patent application filed on September 2, 2009, which is the priority of the Chinese patent application entitled "A Busy Callback Method and Call Processing Method, Apparatus and System". The citations are incorporated herein by reference. Technical field
本发明涉及通信技术领域,尤其涉及一种遇忙回呼方法及呼叫处理方法、 装置及系统。  The present invention relates to the field of communications technologies, and in particular, to a busy callback method and a call processing method, apparatus, and system.
背景技术 Background technique
呼叫损失筒称为呼损, 是指在正常情况下, 用户发起呼叫后, 由于被叫 用户忙的原因呼叫未能完成而损失的比率, 该指标用呼叫损失的次数与总的 呼叫次数的比值来规定。 通常, 在这种情况下, 用户只能等待合适的时候再 次主动进行呼叫。 经过统计, 因被叫用户忙而导致的呼损次数与总的呼叫次 数的比值高达 1%至 3%。 为了尽可能地挽回这部分呼损, 在全球移动通信系统 ( GSM, Globa l Sys tem for Mobi le Communicat ions )标准以及宽带码分多 址(WCDMA, Wideband Code Divi s ion Mul t iple Acces s )标准中定义了遇忙 回呼(CCBS, Complet ion of Ca l l s Busy Subscr iber )业务。 遇忙回呼是指, 当主叫用户拨打被叫用户时, 如果被叫用户忙, 系统将记录主叫用户和被叫 用户的信息 (如号码等) ; 等被叫用户空闲时, 系统自动的将主叫用户和被 叫用户连接起来, 完成原来的呼叫。 可见, 通过遇忙回呼无需主叫用户继续 尝试拨打被叫用户, 这样可以减少呼损, 提高呼叫接通率。 在现有技术中, 往往利用智能网来实现遇忙回呼。 利用智能网实现遇忙 回呼时, 需要在智能网业务控制点加载遇忙回呼业务, 同时需要主叫用户在 其归属位置寄存器(HLR, Home Locat ion Reg i s ter )上签约遇忙回呼业务。 这样, 当主叫用户拨打被叫用户时, 呼叫会被路由到智能网业务控制点, 由 智能网业务控制点下发呼叫接续被叫用户, 当被叫用户忙时, 智能网业务控 制点释放该呼叫并执行遇忙回呼业务逻辑。 遇忙回呼业务逻辑定期发起呼叫 接续被叫用户, 如果被叫用户空闲, 则提示主叫用户此时被叫用户已经空闲, 并自动发起呼叫到主叫用户, 主叫用户可以选择接续本次呼叫, 完成原来的 呼叫。 Call loss is called call loss. It refers to the ratio of the loss of the number of call losses to the total number of calls when the call is not completed due to the busy condition of the called user under normal circumstances. To stipulate. Usually, in this case, the user can only wait for the call to take place again when appropriate. After statistics, the ratio of the number of call loss to the total number of calls due to the busyness of the called user is as high as 1% to 3%. In order to recover this part of the call loss as much as possible, in the Global System for Mobile Communications (GSM, Globa l System for Mobi le Communicat ions) standard and Wideband Code Divi s ion Mul t iple Acces s (WCDMA) standard The CCBS (Completion of Ca lls Busy Subscr iber) service is defined. Busy callback means that when the calling user dials the called user, if the called user is busy, the system will record the information of the calling user and the called user (such as the number, etc.); when the called user is idle, the system automatically The calling user and the called user are connected to complete the original call. It can be seen that the busy callback does not require the calling user to continue to try to dial the called user, which can reduce the call loss and improve the call completion rate. In the prior art, an intelligent network is often used to implement a busy callback. Using the intelligent network to achieve busy When calling back, it needs to load the busy callback service at the intelligent network service control point, and at the same time, the calling user needs to sign the busy callback service on its Home Location Register (HLR). In this way, when the calling user dials the called user, the call is routed to the intelligent network service control point, and the call is sent by the intelligent network service control point to connect the called user. When the called user is busy, the intelligent network service control point is released. The call and execute the busy callback service logic. The busy callback service logic periodically initiates a call to connect to the called user. If the called user is idle, the calling user is prompted to call the user at this time, and the call is automatically initiated to the calling user. The calling user can choose to continue this time. Call, complete the original call.
发明人发现, 现有技术利用智能网实现遇忙回呼时, 智能网业务控制点 为了确定被叫用户是否空闲需要定期的向被叫用户发起呼叫接续操作, 这样 会浪费中继链路资源, 同时可能会验扰被叫用户。 发明内容  The inventor has found that when the prior art uses the intelligent network to implement the busy callback, the intelligent network service control point needs to periodically initiate a call connection operation to the called user in order to determine whether the called user is idle, which wastes the relay link resources. At the same time, the called user may be harassed. Summary of the invention
本发明实施例提供了一种遇忙回呼方法及呼叫处理方法、 装置及系统, 可以在无需使用智能网的情况下, 实现遇忙回呼。  The embodiment of the invention provides a busy callback method and a call processing method, device and system, which can implement busy callback without using an intelligent network.
为实现上述目的, 本发明实施例提供如下技术方案:  To achieve the above objective, the embodiment of the present invention provides the following technical solutions:
本发明实施例提供了一种遇忙回呼方法, 包括:  The embodiment of the invention provides a busy callback method, including:
接收移动交换中心前转过来的呼叫, 所述呼叫携带了主叫用户信息、 被 叫用户信息以及所述被叫用户忙信息;  Receiving a call forwarded by the mobile switching center, where the call carries the calling user information, the called user information, and the called user busy information;
如果所述主叫用户启用了遇忙回呼业务, 则利用 ATI信令探测所述被叫 用户是否空闲;  If the calling user enables the busy callback service, the ATI signaling is used to detect whether the called user is idle;
若所述被叫用户空闲, 连接所述主叫用户和被叫用户进行通话。  If the called user is idle, the calling user and the called user are connected to make a call.
本发明实施例提供了一种呼叫处理方法, 包括: 接收主机用户发送的呼叫 , 所述呼叫携带了被叫用户的信息和所述主叫 用户的信息; The embodiment of the invention provides a call processing method, including: Receiving a call sent by a host user, where the call carries information of the called user and information of the calling user;
判断所述被叫用户是否空闲, 如果否, 则在所述呼叫中写入所述被叫用 户忙信息;  Determining whether the called user is idle, and if not, writing the called user busy information in the call;
将写入所述被叫用户忙信息的呼叫前转至指定的遇忙回呼平台处理。 本发明实施例提供了一种遇忙回呼装置, 包括:  The call written to the called user's busy information is forwarded to the designated busy callback platform for processing. An embodiment of the present invention provides a busy callback device, including:
接收模块, 用于接收移动交换中心前转过来的呼叫; 所述呼叫携带了主 叫用户信息、 被叫用户信息以及所述被叫用户忙信息;  a receiving module, configured to receive a call forwarded by the mobile switching center; the call carries the calling user information, the called user information, and the called user busy information;
判断模块, 用于判断所述主叫用户是否启用了遇忙回呼业务;  a determining module, configured to determine whether the calling user enables the busy callback service;
探测模块, 用于在所述判断模块的判断结果为是时, 利用 ATI信令探测 所述被叫用户是否空闲;  a detecting module, configured to detect, by using ATI signaling, whether the called user is idle when the determining result of the determining module is YES;
控制模块, 用于在所述探测模块探测所述被叫用户空闲时, 连接所述主 叫用户和被叫用户进行通话。  And a control module, configured to connect the calling user and the called user to make a call when the detecting module detects that the called user is idle.
本发明实施例提供了一种呼叫处理装置, 包括:  An embodiment of the present invention provides a call processing apparatus, including:
接收模块, 用于接收主机用户发送的呼叫, 所述呼叫携带了被叫用户的 信息和所述主叫用户的信息;  a receiving module, configured to receive a call sent by a host user, where the call carries information of the called user and information of the calling user;
判断模块, 用于判断所述被叫用户是否空闲;  a determining module, configured to determine whether the called user is idle;
写入模块, 用于在所述判断模块判断所述被叫用户忙时, 在所述呼叫中 写入所述被叫用户忙信息;  a writing module, configured to: when the determining module determines that the called user is busy, write the busy information of the called user in the call;
前转模块, 用于将写入所述被叫用户忙信息的呼叫前转至指定的遇忙回 呼平台处理。  The forwarding module is configured to forward the call written to the called user busy information to the designated busy paging platform for processing.
本发明实施例提供了一种遇忙回呼系统, 包括: 呼叫处理装置和遇忙回呼装置; An embodiment of the present invention provides a busy callback system, including: a call processing device and a busy callback device;
所述呼叫处理装置, 用于接收主机用户发送的呼叫, 所述呼叫携带了被 叫用户的信息和所述主叫用户的信息; 并且判断所述被叫用户是否空闲, 如 果否, 则在所述呼叫中写入所述被叫用户忙信息; 以及将写入所述被叫用户 忙信息的呼叫前转至所述遇忙回呼装置;  The call processing device is configured to receive a call sent by a host user, where the call carries information of the called user and information of the calling user; and determines whether the called user is idle, and if not, Writing the called user busy information in the call; and forwarding a call written to the called user busy information to the busy callback device;
所述遇忙回呼装置, 用于接收所述呼叫处理装置前转过来的呼叫, 并且 判断所述主叫用户是否启用了遇忙回呼业务, 如果是, 则利用 ATI信令探测 所述被叫用户是否空闲, 如果所述被叫用户空闲, 则连接所述主叫用户和被 叫用户进行通话。  The busy callback device is configured to receive a call forwarded by the call processing device, and determine whether the calling user enables the busy callback service, and if yes, use the ATI signaling to detect the called Whether the user is idle or not, if the called user is idle, the calling user and the called user are connected to make a call.
与现有的技术相比, 本发明实施例由移动交换中心将被叫用户忙的呼叫 前转至遇忙回呼平台处理; 遇忙回呼平台在判断主叫用户启用了遇忙回呼业 务时, 釆取 ATI信令探测被叫用户是否空闲, 当探测被叫用户空闲时, 连接 主叫用户和被叫用户进行通话。 本发明实施例无需直接通过呼叫的方式探测 被叫用户是否空闲, 可以进一步减少中继链路的浪费, 而且采用 ATI信令探 测被叫用户的状态不会验扰被叫用户。 附图说明 施例中所需要使用的附图作筒单地介绍, 显而易见地, 下面描述中的附图仅 仅是本发明的一些实施例, 对于本领域普通技术人员来讲, 在不付出创造性 劳动的前提下, 还可以才艮据这些附图获得其他的附图。  Compared with the prior art, the mobile switching center forwards the call of the called user to the busy callback platform by the mobile switching center; the busy callback platform determines that the calling user activates the busy callback service. When the ATI signaling is used to detect whether the called user is idle, when the called user is detected to be idle, the calling calling user and the called user are connected to make a call. The embodiment of the present invention does not need to directly detect whether the called user is idle by means of a call, and can further reduce the waste of the relay link, and detecting the state of the called user by using ATI signaling does not interfere with the called user. BRIEF DESCRIPTION OF THE DRAWINGS The accompanying drawings, which are incorporated in FIG On the premise of this, other drawings can also be obtained according to these figures.
图 1 为本发明实施例中提供的一种遇忙回呼方法的流程示意图; 图 2 为本发明实施例中提供的一种探测被叫用户状态的方法流程示意 图; FIG. 1 is a schematic flowchart of a busy callback method according to an embodiment of the present invention; FIG. 2 is a schematic flowchart of a method for detecting a called user state according to an embodiment of the present invention; Figure
图 3 为本发明实施例中提供的另一种遇忙回呼方法的流程示意图; 图 4 为本发明实施例中提供的一种呼叫处理方法的流程示意图; 图 5 为本发明实施例中提供的一种遇忙回呼装置的结构示意图; 图 6 为本发明实施例中提供的一种呼叫处理装置的流程示意图; 图 7 为本发明实施例中提供的一种遇忙回呼系统的结构示意图。 具体实施方式  FIG. 3 is a schematic flowchart of another busy callback method according to an embodiment of the present invention; FIG. 4 is a schematic flowchart of a call processing method according to an embodiment of the present invention; FIG. FIG. 6 is a schematic flowchart of a call processing apparatus according to an embodiment of the present invention; FIG. 7 is a schematic diagram of a busy callback system according to an embodiment of the present invention; schematic diagram. detailed description
下面将结合本发明实施例中的附图, 对本发明实施例中的技术方案进行 清楚、 完整地描述, 显然, 所描述的实施例仅仅是本发明一部分实施例, 而 不是全部的实施例。 基于本发明中的实施例, 本领域普通技术人员在没有作 出创造性劳动前提下所获得的所有其他实施例, 都属于本发明保护的范围。  The technical solutions in the embodiments of the present invention are clearly and completely described in the following with reference to the accompanying drawings in the embodiments of the present invention. It is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments obtained by a person of ordinary skill in the art based on the embodiments of the present invention without creative efforts are within the scope of the present invention.
请参阅图 1 , 图 1 为本发明实施例提供的一种遇忙回呼方法的流程示意 图。 如图 1所示, 该方法可以包括:  Referring to FIG. 1, FIG. 1 is a schematic flowchart of a busy callback method according to an embodiment of the present invention. As shown in FIG. 1, the method may include:
101: 接收移动交换中心前转的呼叫, 该呼叫携带了主叫用户信息、 被叫 用户信息以及被叫用户忙信息;  101: Receive a call forwarded by the mobile switching center, where the call carries the calling user information, the called user information, and the called user busy information;
举例来说, 该呼叫可以是主叫用户通过移动交换中心呼叫被叫用户时, 由移动交换中心判断被叫用户忙, 且被叫用户启用了遇忙前转功能的条件下 前转的, 这样情况下, 主叫用户和被叫用户在同一个移动交换中心;  For example, the call may be when the calling user calls the called user through the mobile switching center, and the mobile switching center determines that the called user is busy, and the called user enables the busy forwarding function to forward, so that In the case where the calling user and the called user are in the same mobile switching center;
或者,该呼叫也可以是主叫用户通过被叫移动交换中心呼叫被叫用户时, 由被叫移动交换中心判断被叫用户忙, 且被叫用户启用了遇忙前转功能的条 件下前转的, 这样情况下, 主叫用户和被叫用户不在同一个移动交换中心。  Alternatively, the call may also be when the calling user calls the called user through the called mobile switching center, and the called mobile switching center determines that the called user is busy, and the called user enables the busy forwarding function to forward. In this case, the calling user and the called user are not in the same mobile switching center.
102: 如果主叫用户启用了遇忙回呼业务, 则利用 ATI信令探测被叫用户 是否空闲, 如果是, 则连接主叫用户和被叫用户进行通话。 102: If the calling user enables the busy callback service, the ATI signaling is used to detect the called user. Whether it is idle, if yes, connect the calling user and the called user to make a call.
举例来说, 可以根据所述主叫用户信息和被叫用户信息 (比如主叫用户 的号码以及被叫用户的号码)来连接主叫用户和被叫用户进行通话。  For example, the calling user and the called user can be connected to make a call according to the calling user information and the called user information (such as the number of the calling user and the number of the called user).
在连接主叫用户和被叫用户后, 遇忙回呼平台停止 ATI信令探测。 当然, 遇忙回呼平台也可以在获得被叫空闲状态后停止 ATI信令探测或者在被叫接 听后停止 ATI信令探测。  After connecting the calling user and the called user, the busy callback platform stops the ATI signaling detection. Of course, the busy callback platform can also stop the ATI signaling detection after obtaining the called idle state or stop the ATI signaling detection after the called party answers.
举例来说, 在本发明实施例提供的遇忙回呼方法中, 可以采用遇忙回呼 平台来接收移动交换中心前转过来的呼叫。  For example, in the busy callback method provided by the embodiment of the present invention, the busy callback platform may be used to receive a call forwarded by the mobile switching center.
进一步地, 如果主叫用户未启用遇忙回呼业务, 则遇忙回呼平台可以释 放由移动交换中心前转过来的呼叫; 或者, 遇忙回呼平台先向主叫用户播放 被叫用户忙的提示音, 然后再释放由移动交换中心前转过来的呼叫。  Further, if the calling user does not enable the busy callback service, the busy callback platform may release the call forwarded by the mobile switching center; or, the busy callback platform first plays the called user to the calling user. The tone of the call, and then release the call forwarded by the mobile switching center.
本发明实施例由移动交换中心将被叫用户忙的呼叫前转至遇忙回呼平台 处理; 遇忙回呼平台在判断主叫用户启用了遇忙回呼业务时, 采取 ATI信令 探测被叫用户是否空闲, 当探测被叫用户空闲时, 连接主叫用户和被叫用户 进行通话。 本发明实施例无需直接通过呼叫的方式探测被叫用户是否空闲, 可以进一步减少中继链路的浪费。  In the embodiment of the present invention, the mobile switching center forwards the call of the called user to the busy callback platform; when the busy callback platform determines that the calling user has enabled the busy callback service, the ATI signaling detection is adopted. Whether the user is idle or not, when the called user is idle, the calling user and the called user are connected to make a call. In the embodiment of the present invention, it is not necessary to directly detect whether the called user is idle by means of a call, and the waste of the relay link can be further reduced.
举例来说, 上述 102中通过 ATI信令探测被叫用户是否空闲可以采用图 2所示的方法。 其中, 图 2为本发明实施例提供的一种探测被叫用户状态的 方法流程示意图, 在图 2所示的方法中, 被叫用户移动交换中心 MSC可以和 主叫用户移动交换中心 MSC相同或者不同。  For example, in the above 102, whether the called user is idle by using ATI signaling can adopt the method shown in FIG. 2. 2 is a schematic flowchart of a method for detecting a state of a called user according to an embodiment of the present invention. In the method shown in FIG. 2, the called mobile switching center MSC may be the same as the calling mobile switching center MSC or different.
如图 2所示, 该方法可以包括:  As shown in FIG. 2, the method may include:
201: 遇忙回呼平台定时向被叫用户的归属位置寄存器 HLR发送 ATI 信令; 201: The busy callback platform periodically sends an ATI to the called subscriber's home location register HLR. Signaling
202: 被叫用户的归属位置寄存器收到 ATI信令之后, 向被叫移动交换中 心发送 PSI信令;  202: After receiving the ATI signaling, the called subscriber's home location register sends PSI signaling to the called mobile switching center.
203: 被叫移动交换中心收到 PSI信令之后, 将被叫用户是否空闲信息发 送给被叫用户的归属位置寄存器;  203: After receiving the PSI signaling, the called mobile switching center sends the idle information of the called user to the home location register of the called user.
204: 被叫用户的归属位置寄存器收到被叫用户是否空闲信息之后, 发送 至遇忙回呼平台。  204: The called user's home location register is sent to the busy callback platform after receiving the idle information of the called user.
这样, 通过 ATI信令探测被叫用户是否空闲, 无需直接通过呼叫的方式 探测被叫用户是否空闲, 可以进一步减少中继链路的浪费, 而且采用 ATI信 令探测被叫用户的状态不会骚扰被叫用户。  In this way, the ATI signaling is used to detect whether the called user is idle, and it is not necessary to directly detect whether the called user is idle by means of a call, which can further reduce the waste of the relay link, and use ATI signaling to detect the state of the called user without harassing. The called user.
举例来说, 主叫用户的信息包括但不限于主叫用户的码号, 被叫用户的 信息包括但不限于被叫用户的码号。  For example, the information of the calling user includes but is not limited to the code number of the calling user, and the information of the called user includes but is not limited to the code number of the called user.
需要说明的是, 遇忙回呼平台根据主叫用户的号码和被叫用户的号码将 主叫用户和被叫用户连接进行通话的具体实现方法与现有技术是相同的, 属 于本领域技术人员公知常识 , 本发明实施例在此不作详细介绍。  It should be noted that the method for implementing the call by the busy callback platform to connect the calling user and the called user according to the number of the calling user and the called user is the same as the prior art, and belongs to the technical personnel. Commonly known, the embodiments of the present invention are not described in detail herein.
另外, 本发明实施例提供的遇忙回呼方法还可以进一步对探测被叫用户 是否空闲的次数作次数限制。 比如, 遇忙回呼平台通过 ATI信令探测被叫用 户是否空闲的次数到达了预置的次数时, 被叫用户还是忙, 则遇忙回呼平台 可以停止继续探测被叫用户是否空闲 , 以减少中继链路的浪费。  In addition, the busy callback method provided by the embodiment of the present invention may further limit the number of times the called user is idle. For example, when the busy callback platform detects whether the called user is idle for a preset number of times through ATI signaling, and the called user is still busy, the busy callback platform may stop continuing to detect whether the called user is idle, Reduce the waste of the trunk link.
上述对本发明实施例提供的遇忙回呼方法进行了介绍 , 本发明实施例在 接收移动交换中心前转过来的呼叫后, 如果主叫用户启用了遇忙回呼业务, 则采取 ATI信令探测被叫用户的状态, 当探测被叫用户空闲时连接主叫用户 和被叫用户进行通话。 本发明实施例无需直接通过呼叫的方式探测被叫用户 是否空闲, 可以进一步减少中继链路的浪费, 而且采用 ATI信令探测被叫用 户的状态不会验扰被叫用户。 The busy callback method provided by the embodiment of the present invention is described. After receiving a call forwarded by the mobile switching center, the embodiment of the present invention adopts ATI signaling detection if the calling user enables the busy callback service. The status of the called user, connecting the calling user when detecting that the called user is idle Make a call with the called user. The embodiment of the present invention does not need to directly detect whether the called user is idle by means of a call, and can further reduce the waste of the relay link, and detecting the state of the called user by using ATI signaling does not interfere with the called user.
请参阅图 3 , 图 3为本发明实施例提供的一种遇忙回呼方法的流程示意 图。 在本实施例中, 支设被叫用户启用了遇忙前转功能, 并且在遇忙前转功 能中指定了前转号码, 前转号码为上述实施例中所述的遇忙回呼平台的接入 码, 这样, 当被叫用户忙时, 可以将呼叫前转至遇忙回呼平台。 如图 3所示, 该方法可以包括:  Referring to FIG. 3, FIG. 3 is a schematic flowchart of a busy callback method according to an embodiment of the present invention. In this embodiment, the called user is enabled to enable the busy forwarding function, and the forwarding number is specified in the busy forwarding function, and the forwarding number is the busy paging platform described in the foregoing embodiment. The access code, so that when the called user is busy, the call can be forwarded to the busy callback platform. As shown in FIG. 3, the method may include:
301: 主叫用户 MSa发起呼叫到主叫移动交换中心 MSCa;  301: The calling user MSa initiates a call to the calling mobile switching center MSCa;
302: 主叫移动交换中心 MSCa 向被叫用户的归属位置寄存器 HLRb发送 ( SRI , Send Rout ing Informat ion ) 消息, 获取被叫用户的漫游码;  302: The calling mobile switching center MSCa sends a (SRI, Send Rout ing Information) message to the called user's home location register HLRb, and obtains the roaming code of the called user.
303: 被叫用户的归属位置寄存器 HLRb向被叫移动交换中心 MSCb发送 ( PRN, Provide Roaming Number )消息,获取被叫用户的漫游码 ( MSRN, Mob i l Stat ion Roaming Number ) ;  303: The called user's home location register HLRb sends a (PRN, Provide Roaming Number) message to the called mobile switching center MSCb, and obtains the roaming code (MSRN, Mob i Station Roaming Number) of the called user;
304: 被叫移动交换中心 MSCb向被叫用户的归属位置寄存器 HLRb发送 PRN-ACK消息, 返回被叫用户的漫游码( MSRN ) ;  304: The called mobile switching center MSCb sends a PRN-ACK message to the called subscriber's home location register HLRb, and returns the called user's roaming code (MSRN);
305: 被叫用户的归属位置寄存器 HLRb向主叫移动交换中心 MSCa发送 SR T -ACL消息 , 返回被叫用户的漫游码 ( MSRN ) ;  305: The called subscriber's home location register HLRb sends an SR T-ACL message to the calling mobile switching center MSCa, and returns the roaming code (MSRN) of the called user;
306: 主叫移动交换中心 MSCa向被叫移动交换中心 MSCb发送 IAM消息, 把呼叫接续到被叫移动交换中心 MSCb;  306: The calling mobile switching center MSCa sends an IAM message to the called mobile switching center MSCb, and connects the call to the called mobile switching center MSCb;
307: 被叫移动交换中心 MSCb判断被叫用户忙, 同时被叫用户启用了遇 忙前转功能,被叫移动交换中心 MSCb通过遇忙呼叫前转方式将呼叫前转到遇 忙回呼平台; 307: The called mobile switching center MSCb judges that the called user is busy, and the called user enables the busy forwarding function, and the called mobile switching center MSCb transfers the call to the meeting by the busy call forwarding method. Busy callback platform;
308: 遇忙回呼平台判断主叫用户已经启用了遇忙回呼业务, 向被叫移动 交换中心 MSCb发送 ACM消息, 同时向主叫用户播放被叫用户忙的提示音, 并 释放呼叫;  308: The busy callback platform determines that the calling user has enabled the busy callback service, sends an ACM message to the called mobile switching center MSCb, and simultaneously plays a prompt tone of the called user to the calling user, and releases the call;
309: 遇忙回呼平台记录主叫用户的号码和被叫用户的号码, 并启用定时 监测被叫用户是否空闲的任务;  309: The busy callback platform records the number of the calling user and the number of the called user, and enables a task of periodically monitoring whether the called user is idle;
310: 遇忙回呼平台定时向被叫用户的归属位置寄存器 HLRb发送 ATI信 令;  310: The busy callback platform periodically sends an ATI signal to the called subscriber's home location register HLRb;
311: 被叫用户的归属位置寄存器 HLRb收到 ATI信令之后, 向被叫 移动交换中心 MSCb发送 PSI信令;  311: The home location register of the called user, after receiving the ATI signaling, the HLRb sends the PSI signaling to the called mobile switching center MSCb.
312: 被叫移动交换中心 MSC 向被叫用户的归属位置寄存器 HLRb 返回 312: The called mobile switching center MSC returns to the called subscriber's home location register HLRb
PSI _ACK消息, 携带被叫用户的状态; PSI_ACK message, carrying the status of the called user;
其中, 被叫用户的状态是指被叫用户当前处于忙状态或者空闲状态。 313: 被叫用户的归属位置寄存器 HLRb向遇忙回呼平台返回 ATI -ACK消 息, 携带被叫用户的状态, 从而使得遇忙回呼平台可以获知被叫用户是否空 闲。  The status of the called user refers to whether the called user is currently in a busy state or an idle state. 313: The called subscriber's home location register HLRb returns an ATI-ACK message to the busy callback platform, carrying the state of the called subscriber, so that the busy callback platform can know whether the called subscriber is idle.
314: 如果被叫用户空闲, 遇忙回呼平台分别根据记录的主叫用户的号码 和被叫用户的号码连接主叫用户和被叫用户进行通话。  314: If the called user is idle, the busy callback platform connects the calling user and the called user according to the recorded calling party number and the called user's number respectively.
需要说明的是, 遇忙回呼平台根据记录的主叫用户的号码和被叫用户的 号码将主叫用户和被叫用户连接进行通话的具体实现方法与现有技术是相同 的, 属于本领域技术人员公知常识, 本发明实施例在此不作详细介绍。  It should be noted that the method for implementing the call by the busy callback platform to connect the calling user and the called user according to the recorded number of the calling user and the number of the called user is the same as the prior art, and belongs to the prior art. Common knowledge is known to the skilled person, and the embodiments of the present invention are not described in detail herein.
另外, 本发明实施例提供的遇忙回呼方法还可以进一步对探测被叫用户 是否空闲的次数作最大次数限制。 比如, 遇忙回呼平台通过 ATI信令探测被 叫用户是否空闲的次数到达了预置的最大次数时, 被叫用户还是忙, 则遇忙 回呼平台可以停止继续探测被叫用户是否空闲, 以减少中继链路的浪费。 In addition, the busy callback method provided by the embodiment of the present invention may further detect the called user. The maximum number of times of idle time is limited. For example, when the busy callback platform detects whether the called user is idle by the ATI signaling and reaches the preset maximum number of times, the called user is still busy, and the busy callback platform can stop detecting whether the called user is idle. To reduce the waste of the relay link.
上述对本发明实施例提供的遇忙回呼方法进行了介绍, 本发明实施例无 需直接通过呼叫的方式探测被叫用户是否空闲, 可以进一步减少中继链路的 浪费, 而且采用 ATI信令探测被叫用户的状态不会验扰被叫用户。  The method for the busy callback provided by the embodiment of the present invention is described. The embodiment of the present invention does not need to directly detect whether the called user is idle by means of a call, and can further reduce the waste of the relay link, and the ATI signaling detection is used. The status of the called user does not interfere with the called user.
请参阅图 4 , 图 4为本发明实施例提供的一种呼叫处理方法的流程示意 图。 如图 4所示, 该呼叫处理方法可以包括:  Referring to FIG. 4, FIG. 4 is a schematic flowchart diagram of a call processing method according to an embodiment of the present invention. As shown in FIG. 4, the call processing method may include:
401: 接收主机用户发送的呼叫, 该呼叫携带了被叫用户的信息和主叫用 户的信息;  401: Receive a call sent by a host user, where the call carries information about the called user and information of the calling user.
举例来说, 主叫用户的信息包括但不限于主叫用户的码号, 被叫用户的 信息包括但不限于被叫用户的码号。  For example, the information of the calling user includes but is not limited to the code number of the calling user, and the information of the called user includes but is not limited to the code number of the called user.
402: 判断被叫用户是否空闲, 如果否, 则在上述呼叫中写入被叫用户忙 信息;  402: Determine whether the called user is idle, and if not, write the called user busy information in the above call;
举例来说, 可以在上述呼叫中的保留字节内写入被叫用户忙信息, 比如 可以在上述呼叫中的保留字节内写入 "1" , 表示被叫用户忙等等。  For example, the called user busy information can be written in the reserved byte in the above call, for example, "1" can be written in the reserved byte in the above call, indicating that the called user is busy, and the like.
403: 将写入被叫用户忙信息的呼叫前转至指定的遇忙回呼平台处理。 举例来说, 假设被叫用户启用了遇忙前转功能, 并且在遇忙前转功能中 指定了前转号码, 那么上述 403可以根据前转号码将呼叫前转至遇忙回呼平 台处理。  403: Forward the call written to the called user's busy information to the designated busy callback platform for processing. For example, assuming that the called user has enabled the busy forwarding function and the forwarding number is specified in the busy forwarding function, the above 403 can forward the call to the busy paging platform according to the forwarding number.
举例来说, 本发明实施例提供的呼叫处理方法还可以包括:  For example, the call processing method provided by the embodiment of the present invention may further include:
定时接收被叫用户的归属位置寄存器发送的 PSI信令; 将被叫用户是否空闲的信息发送给被叫用户的归属位置寄存器, 以使被 叫用户的归属位置寄存器将被叫用户是否空闲的信息发送给遇忙回呼平台。 Receiving PSI signaling sent by the called user's home location register periodically; The information of whether the called user is idle is sent to the home location register of the called user, so that the called user's home location register sends the information of whether the called user is idle to the busy paging platform.
将被叫用户是否空闲的信息发送给遇忙回呼平台后 , 遇忙回呼平台可以 判断被叫用户是否空闲, 当探测被叫用户空闲时连接主叫用户和被叫用户进 行通话。 这样, 可以进一步减少中继链路的浪费。  After the information about whether the called user is idle is sent to the busy callback platform, the busy callback platform can determine whether the called user is idle, and connect the calling user and the called user to make a call when detecting that the called user is idle. In this way, the waste of the relay link can be further reduced.
请参阅图 5 , 图 5为本发明实施例提供的一种遇忙回呼装置的结构示意 图。 本发明实施例提供的遇忙回呼装置可以实现上述遇忙回呼平台的功能。 如图 5所示, 该装置可以包括:  Referring to FIG. 5, FIG. 5 is a schematic structural diagram of a busy callback device according to an embodiment of the present invention. The busy callback device provided by the embodiment of the present invention can implement the function of the above busy callback platform. As shown in FIG. 5, the apparatus may include:
接收模块 501 , 用于接收移动交换中心前转过来的呼叫, 该呼叫携带了 主叫用户信息、 被叫用户信息以及被叫用户忙信息;  The receiving module 501 is configured to receive a call forwarded by the mobile switching center, where the call carries the calling user information, the called user information, and the called user busy information.
举例来说, 主叫用户的信息包括但不限于主叫用户的码号, 被叫用户的 信息包括但不限于被叫用户的码号。  For example, the information of the calling user includes but is not limited to the code number of the calling user, and the information of the called user includes but is not limited to the code number of the called user.
举例来说 , 该呼叫可以是主叫用户通过移动交换中心呼叫被叫用户时, 由移动交换中心判断被叫用户忙, 且被叫用户启用了遇忙前转功能的条件下 前转的, 这样情况下, 主叫用户和被叫用户在同一个移动交换中心;  For example, the call may be when the calling user calls the called user through the mobile switching center, and the mobile switching center determines that the called user is busy, and the called user enables the busy forwarding function to forward, so that In the case where the calling user and the called user are in the same mobile switching center;
或者,该呼叫也可以是主叫用户通过被叫移动交换中心呼叫被叫用户时, 由被叫移动交换中心判断被叫用户忙, 且被叫用户启用了遇忙前转功能的条 件下前转的, 这样情况下, 主叫用户和被叫用户不在同一个移动交换中心。  Alternatively, the call may also be when the calling user calls the called user through the called mobile switching center, and the called mobile switching center determines that the called user is busy, and the called user enables the busy forwarding function to forward. In this case, the calling user and the called user are not in the same mobile switching center.
判断模块 502 , 用于判断主叫用户是否启用了遇忙回呼业务;  The determining module 502 is configured to determine whether the calling user enables the busy callback service;
探测模块 503, 用于当判断模块 502判断主叫用户启用了遇忙回呼业务 时, 利用 ATI信令探测被叫用户是否空闲;  The detecting module 503 is configured to: when the determining module 502 determines that the calling user enables the busy callback service, use the ATI signaling to detect whether the called user is idle;
控制模块 504 , 用于当探测模块 503探测被叫用户空闲时, 连接主叫用 户和被叫用户进行通话。 The control module 504 is configured to connect the calling party when the detecting module 503 detects that the called user is idle. The user and the called user make a call.
进一步地, 控制模块 504还可以用于在判断模块 502判断主叫用户未启 用遇忙回呼业务时,释放移动交换中心前转过来的呼叫; 或者,控制模块 504 还可以用于在判断模块 502判断主叫用户未启用遇忙回呼业务时, 先向主叫 用户播放被叫用户忙的提示音, 然后再释放移动交换中心前转过来的呼叫。  Further, the control module 504 can be further configured to release the call forwarded by the mobile switching center when the determining module 502 determines that the calling user does not enable the busy callback service; or the control module 504 can be used in the determining module 502. When it is determined that the calling user does not enable the busy callback service, the calling user is first played a prompt tone of the called user, and then the call forwarded by the mobile switching center is released.
举例来说,探测模块 503可以定时向被叫用户的归属位置寄存器发送 ATI 信令, 并接收被叫用户的归属位置寄存器发送的被叫用户是否空闲信息; 被 叫用户是否空闲信息是被叫用户的归属位置寄存器收到 ATI信令之后, 向移 动交换中心发送 PSI信令而获得的。  For example, the detecting module 503 can periodically send ATI signaling to the called user's home location register, and receive the called user's idle information sent by the called user's home location register; whether the called user's idle information is the called user The home location register is obtained by transmitting PSI signaling to the mobile switching center after receiving the ATI signaling.
这样, 通过 ATI信令探测被叫用户是否空闲, 无需直接通过呼叫的方式 探测被叫用户是否空闲, 可以进一步减少中继链路的浪费, 而且采用 ATI信 令探测被叫用户的状态不会骚扰被叫用户。  In this way, the ATI signaling is used to detect whether the called user is idle, and it is not necessary to directly detect whether the called user is idle by means of a call, which can further reduce the waste of the relay link, and use ATI signaling to detect the state of the called user without harassing. The called user.
需要说明的是, 控制模块 504根据记录的主叫用户的号码和被叫用户的 号码将主叫用户和被叫用户连接进行通话的具体实现方法与现有技术是相同 的, 属于本领域技术人员公知常识, 本发明实施例在此不作详细介绍。  It should be noted that the specific implementation method for the control module 504 to connect the calling user and the called user to make a call according to the recorded number of the calling user and the number of the called user is the same as the prior art, and belongs to those skilled in the art. Commonly known, the embodiments of the present invention are not described in detail herein.
另外, 本发明实施例提供的遇忙回呼装置还可以进一步对探测被叫用户 是否空闲的次数作次数限制。 比如, 探测模块 503通过 ATI信令探测被叫用 户是否空闲的次数到达了预置的次数时, 被叫用户还是忙, 则控制模块 504 可以停止继续探测被叫用户是否空闲 , 以减少中继链路的浪费。  In addition, the busy callback device provided by the embodiment of the present invention may further limit the number of times the called user is idle. For example, when the detecting module 503 detects whether the called user is idle for a preset number of times by using ATI signaling, and the called user is still busy, the control module 504 may stop continuing to detect whether the called user is idle, thereby reducing the relay chain. Waste of the road.
上述对本发明实施例提供的遇忙回呼装置进行了介绍 , 本发明实施例提 供的遇忙回呼装置在接收被叫移动交换中心前转过来的呼叫后, 如果判断主 叫用户启用了遇忙回呼业务, 则采取 ATI信令探测被叫用户的状态, 当探测 被叫用户空闲时连接主叫用户和被叫用户进行通话。 本发明实施例无需直接 通过呼叫的方式探测被叫用户是否空闲 , 可以进一步减少中继链路的浪费, 而且釆用 ATI信令探测被叫用户的状态不会验扰被叫用户。 The foregoing describes the busy callback device provided by the embodiment of the present invention. After the busy callback device provided by the embodiment of the present invention receives the call forwarded before the called mobile switching center, if the calling user is determined to be busy For the callback service, the ATI signaling is used to detect the status of the called user. When the called user is idle, the calling user and the called user are connected to make a call. In the embodiment of the present invention, it is not necessary to directly detect whether the called user is idle by means of a call, and the waste of the relay link can be further reduced, and detecting the state of the called user by using ATI signaling does not interfere with the called user.
请参阅图 6 , 图 6 为本发明实施例提供的一种呼叫处理装置的结构示意 图。 如图 6所示, 该呼叫处理装置可以包括:  Referring to FIG. 6, FIG. 6 is a schematic structural diagram of a call processing apparatus according to an embodiment of the present invention. As shown in FIG. 6, the call processing apparatus may include:
接收模块 601 , 用于接收主机用户发送的呼叫, 该呼叫携带了被叫用户 的信息和主叫用户的信息;  The receiving module 601 is configured to receive a call sent by the host user, where the call carries the information of the called user and the information of the calling user.
举例来说, 主叫用户的信息包括但不限于主叫用户的码号, 被叫用户的 信息包括但不限于被叫用户的码号。  For example, the information of the calling user includes but is not limited to the code number of the calling user, and the information of the called user includes but is not limited to the code number of the called user.
判断模块 602 , 用于判断被叫用户是否空闲;  The determining module 602 is configured to determine whether the called user is idle;
写入模块 603, 用于在判断模块 602判断被叫用户忙时, 在上述呼叫中 写入被叫用户忙信息;  The writing module 603 is configured to: when the determining module 602 determines that the called user is busy, write the called user busy information in the call;
举例来说, 写入模块 603可以在上述呼叫中的保留字节内写入被叫用户 忙信息, 比如, 写入模块 603可以在上述呼叫中的保留字节内写入 "1" , 表 示被叫用户忙等等。  For example, the writing module 603 can write the called user busy information in the reserved byte in the above call. For example, the writing module 603 can write "1" in the reserved byte in the above call, indicating that it is Call the user busy and so on.
前转模块 604 , 用于将写入被叫用户忙信息的呼叫前转至指定的遇忙回 呼平台处理。  The forwarding module 604 is configured to forward the call that writes the busy information of the called user to the designated busy paging platform for processing.
举例来说, 假设被叫用户启用了遇忙前转功能, 并且在遇忙前转功能中 指定了前转号码, 那么前转模块 604可以根据前转号码将呼叫前转至遇忙回 呼平台处理。  For example, assuming that the called user has enabled the busy forwarding function and specifies the forwarding number in the busy forwarding function, the forwarding module 604 can forward the call to the busy paging platform according to the forwarding number. deal with.
举例来说, 接收模块 601还可以用于定时接收被叫用户的归属位置寄存 器发送的 PSI信令, 这时, 呼叫处理装置还可以包括: 发送模块 605 , 用于将被叫用户是否空闲的信息发送给被叫用户的归属 位置寄存器, 以使被叫用户的归属位置寄存器将被叫用户是否空闲的信息发 送给遇忙回呼平台。 For example, the receiving module 601 can also be configured to periodically receive the PSI signaling sent by the home location register of the called user. In this case, the call processing apparatus may further include: The sending module 605 is configured to send information about whether the called user is idle to the home location register of the called user, so that the called user's home location register sends the information of whether the called user is idle to the busy callback platform.
发送模块 605将被叫用户是否空闲的信息发送给遇忙回呼平台后, 遇忙 回呼平台可以判断被叫用户是否空闲, 当探测被叫用户空闲时连接主叫用户 和被叫用户进行通话。 这样, 可以进一步减少中继链路的浪费。  After the sending module 605 sends the information of whether the called user is idle to the busy paging platform, the busy paging platform can determine whether the called user is idle, and connects the calling user and the called user to make a call when detecting that the called user is idle. . In this way, the waste of the relay link can be further reduced.
请参阅图 7 , 图 7 为本发明实施例提供的一种遇忙回呼系统的结构示意 图。 如图 7所示, 该系统可以包括:  Referring to FIG. 7, FIG. 7 is a schematic structural diagram of a busy callback system according to an embodiment of the present invention. As shown in Figure 7, the system can include:
呼叫处理装置 701和遇忙回呼装置 702; 其中, 虚线表示呼叫处理装置 701和遇忙回呼装置 702之间可以是直接直连, 也可以是间接连接。  The call processing device 701 and the busy callback device 702; wherein the dotted line indicates that the call processing device 701 and the busy callback device 702 may be directly connected or indirectly connected.
呼叫处理装置 701 , 用于接收主机用户发送的呼叫, 该呼叫携带了被叫 用户的信息和主叫用户的信息; 并判断被叫用户是否空闲, 如果否, 则在上 述呼叫中写入被叫用户忙信息; 以及将写入被叫用户忙信息的呼叫前转至遇 忙回呼装置 702。  The call processing device 701 is configured to receive a call sent by the host user, where the call carries the information of the called user and the information of the calling user; and determines whether the called user is idle, and if not, writes the called party in the call. The user is busy; and forwards the call to the called user's busy information to the busy callback device 702.
举例来说, 主叫用户的信息包括但不限于主叫用户的码号, 被叫用户的 信息包括但不限于被叫用户的码号。  For example, the information of the calling user includes but is not limited to the code number of the calling user, and the information of the called user includes but is not limited to the code number of the called user.
举例来说 , 呼叫处理装置 701可以在判断被叫用户忙时 , 在上述呼叫中 的保留字节内写入被叫用户忙信息, 比如, 可以在上述呼叫中的保留字节内 写入 "1" 或者 "0" , 表示被叫用户忙等等。  For example, the call processing device 701 can write the called user busy information in the reserved byte in the call when determining that the called user is busy, for example, can write "1" in the reserved byte in the call. " or "0" means that the called user is busy and so on.
举例来说, 假设被叫用户启用了遇忙前转功能, 并且在遇忙前转功能中 指定了前转号码, 那么呼叫处理装置 701可以根据前转号码将呼叫前转至遇 忙回呼平台处理。 遇忙回呼装置 702 , 用于接收呼叫处理装置 701 前转过来的呼叫, 并判 断主叫用户是否启用了遇忙回呼业务, 如果是, 则利用 ATI信令探测被叫用 户是否空闲, 如果被叫用户空闲, 则连接主叫用户和被叫用户进行通话。 For example, assuming that the called user has enabled the busy forwarding function and the forwarding number is specified in the busy forwarding function, the call processing device 701 can forward the call to the busy paging platform according to the forwarding number. deal with. The busy callback device 702 is configured to receive a call forwarded by the call processing device 701, and determine whether the calling user enables the busy callback service, and if yes, use the ATI signaling to detect whether the called user is idle, if If the called user is idle, the calling user and the called user are connected to make a call.
进一步地, 遇忙回呼装置 702还可以用于在判断主叫用户未启用遇忙回 呼业务时, 释放移动交换中心前转过来的呼叫; 或者, 用于在判断主叫用户 未启用遇忙回呼业务时, 先向主叫用户播放被叫用户忙的提示音, 然后再释 放移动交换中心前转过来的呼叫。  Further, the busy callback device 702 can also be used to release the call forwarded by the mobile switching center when determining that the calling user does not enable the busy callback service; or, for determining that the calling user is not enabled to be busy When the service is called back, the calling user is first played a prompt tone of the called user, and then the call forwarded by the mobile switching center is released.
举例来说, 遇忙回呼装置 702可以定时向被叫用户的归属位置寄存器发 送 ATI信令, 并接收被叫用户的归属位置寄存器发送的被叫用户是否空闲信 息;被叫用户是否空闲信息是被叫用户的归属位置寄存器收到 ATI信令之后 , 向移动交换中心发送 PSI信令而获得的。  For example, the busy callback device 702 can periodically send ATI signaling to the called user's home location register, and receive the called user's idle information sent by the called user's home location register; whether the called user is idle information is The home location register of the called user is obtained by transmitting PSI signaling to the mobile switching center after receiving the ATI signaling.
这样, 通过 ATI信令探测被叫用户是否空闲, 无需直接通过呼叫的方式 探测被叫用户是否空闲, 可以进一步减少中继链路的浪费, 而且采用 ATI信 令探测被叫用户的状态不会骚扰被叫用户。  In this way, the ATI signaling is used to detect whether the called user is idle, and it is not necessary to directly detect whether the called user is idle by means of a call, which can further reduce the waste of the relay link, and use ATI signaling to detect the state of the called user without harassing. The called user.
需要说明的是, 遇忙回呼装置 702可以根据记录的主叫用户的号码和被 叫用户的号码将主叫用户和被叫用户连接进行通话, 其具体实现方法与现有 技术相同, 属于本领域技术人员公知常识, 本发明实施例在此不作详细介绍。  It should be noted that the busy callback device 702 can connect the calling user and the called user according to the recorded number of the calling user and the number of the called user, and the specific implementation method is the same as the prior art. Common knowledge is known to those skilled in the art, and the embodiments of the present invention are not described in detail herein.
另外 , 本发明实施例提供的遇忙回呼系统中还可以进一步对探测被叫用 户是否空闲的次数作次数限制。 比如, 遇忙回呼装置 702通过 ATI信令探测 被叫用户是否空闲的次数到达了预置的次数时, 被叫用户还是忙, 则遇忙回 呼装置 702可以停止继续探测被叫用户是否空闲, 以减少中继链路的浪费。  In addition, the busy callback system provided by the embodiment of the present invention may further limit the number of times the called user is idle. For example, when the busy callback device 702 detects whether the called user is idle for a preset number of times through the ATI signaling, and the called user is still busy, the busy callback device 702 can stop continuing to detect whether the called user is idle. To reduce the waste of the relay link.
上述对本发明实施例提供的遇忙回呼系统进行了介绍 , 本发明实施例提 供的遇忙回呼系统在遇忙回呼装置 702接收被呼叫处理装置 701转过来的呼 叫后, 如果判断主叫用户启用了遇忙回呼业务, 则采取 ATI信令探测被叫用 户的状态, 当探测被叫用户空闲时连接主叫用户和被叫用户进行通话。 本发 明实施例无需直接通过呼叫的方式探测被叫用户是否空闲, 可以进一步减少 中继链路的浪费,而且采用 ATI信令探测被叫用户的状态不会验扰被叫用户。 The above described busy callback system provided by the embodiment of the present invention is introduced. After the busy callback system 702 receives the call transferred by the call processing device 701, if the busy callback device 702 determines that the calling user has enabled the busy callback service, the ATI signaling is used to detect the status of the called user. Connect the calling user and the called user to make a call when detecting that the called user is idle. The embodiment of the present invention does not need to directly detect whether the called user is idle by means of a call, and can further reduce the waste of the relay link, and detecting the state of the called user by using ATI signaling does not interfere with the called user.
本领域普通技术人员可以理解: 实现上述方法实施例的全部或部分步驟 可以通过程序指令相关的硬件来完成, 前述的程序可以存储于一计算机可读 取存储介质中, 该程序在执行时, 执行包括上述方法实施例的步驟; 而前述 的存储介质包括: 只读存储器(ROM ) 、 随机存取器 (RAM ) 、 磁碟或者光盘 等各种可以存储程序代码的介质。  A person skilled in the art can understand that all or part of the steps of implementing the above method embodiments may be completed by using hardware related to program instructions, and the foregoing program may be stored in a computer readable storage medium, and the program is executed when executed. The foregoing storage medium includes the following: The storage medium includes: a read only memory (ROM), a random access memory (RAM), a magnetic disk, or an optical disk, and the like, which can store program codes.
以上对本发明实施例所提供的一种遇忙回呼方法及呼叫处理方法、 装置 进行了阐述, 以上实施例的说明只是用于帮助理解本发明的方法及其核心思 想; 同时, 对于本领域的一般技术人员, 依据本发明的思想, 在具体实施方 式及应用范围上均会有改变之处, 综上所述, 本说明书内容不应理解为对本 发明的限制。  The busy callback method and the call processing method and apparatus provided by the embodiments of the present invention are described above. The description of the above embodiments is only used to help understand the method and core idea of the present invention; The present invention is not limited by the scope of the present invention, and the details of the present invention are not limited by the scope of the present invention.

Claims

权 利 要 求 Rights request
1、 一种遇忙回呼方法, 其特征在于, 包括:  A busy callback method, characterized in that:
接收移动交换中心前转过来的呼叫, 所述呼叫携带了主叫用户信息、 被 叫用户信息以及所述被叫用户忙信息;  Receiving a call forwarded by the mobile switching center, where the call carries the calling user information, the called user information, and the called user busy information;
如果所述主叫用户启用了遇忙回呼业务, 则利用 ATI信令探测所述被叫 用户是否空闲;  If the calling user enables the busy callback service, the ATI signaling is used to detect whether the called user is idle;
若所述被叫用户空闲, 连接所述主叫用户和被叫用户进行通话。  If the called user is idle, the calling user and the called user are connected to make a call.
2、 如权利要求 1所述的方法, 其特征在于, 如果所述主叫用户未启用遇 忙回呼业务, 所述方法还包括:  The method of claim 1, wherein the method further comprises: if the calling user does not enable the busy callback service, the method further includes:
释放所述呼叫;  Release the call;
或者, 向所述主叫用户播放所述被叫用户忙的提示音, 并释放所述呼叫。  Or playing a prompt tone of the called user to the calling user, and releasing the call.
3、 如权利要求 1所述的方法, 其特征在于, 所述利用 ATI信令探测所述 被叫用户是否空闲, 包括:  The method according to claim 1, wherein the detecting, by the ATI signaling, whether the called user is idle, includes:
定时向所述被叫用户的归属位置寄存器发送 ATI信令;  Timing to send ATI signaling to the home location register of the called user;
接收所述归属位置寄存器发送的所述被叫用户是否空闲信息; 所述被叫 用户是否空闲信息是所述归属位置寄存器收到所述 ATI信令之后, 向所述移 动交换中心发送 PSI信令而获得的。  Receiving, by the home location register, whether the called user is idle information; whether the called user is idle information, after the home location register receives the ATI signaling, sending PSI signaling to the mobile switching center And got it.
4、 如权利要求 1所述的方法, 其特征在于, 所述连接所述主叫用户和被 叫用户进行通话包括:  4. The method according to claim 1, wherein the connecting the calling user and the called user to make a call comprises:
根据主叫用户的信息和被叫用户信息连接所述主叫用户和被叫用户进行 通话; 所述被叫用户的信息包括所述主叫用户的码号 , 所述被叫用户的信息 包括所述被叫用户的码号。  Connecting the calling user and the called user to perform a call according to the information of the calling user and the called user information; the information of the called user includes a code number of the calling user, and the information of the called user includes The code number of the called user.
5、 如权利要求 1、 3、 4所述的任一方法, 其特征在于, 还包括: 如果利用 ATI信令探测所述被叫用户是否空闲的次数到达了预置的次数 时, 停止探测所述被叫用户是否空闲。 5. The method of any of claims 1, 3, and 4, further comprising: If the number of times the called user is idle is detected by the ATI signaling, the number of times the called user has reached a preset number of times stops detecting whether the called user is idle.
6、 一种呼叫处理方法, 其特征在于, 包括:  6. A call processing method, comprising:
接收主机用户发送的呼叫, 所述呼叫携带了被叫用户的信息和所述主叫 用户的信息;  Receiving a call sent by a host user, the call carrying information of the called user and information of the calling user;
判断所述被叫用户是否空闲, 如果否, 则在所述呼叫中写入所述被叫用 户忙信息;  Determining whether the called user is idle, and if not, writing the called user busy information in the call;
将写入所述被叫用户忙信息的呼叫前转至指定的遇忙回呼平台处理。  The call written to the called user's busy information is forwarded to the designated busy callback platform for processing.
7、 如权利要求 6所述的方法, 其特征在于, 还包括:  7. The method of claim 6, further comprising:
定时接收所述被叫用户的归属位置寄存器发送的 PSI信令;  Receiving PSI signaling sent by the called user's home location register periodically;
将所述被叫用户是否空闲的信息发送给所述归属位置寄存器, 以使所述 归属位置寄存器将所述被叫用户是否空闲的信息发送给所述遇忙回呼平台。  Sending information about whether the called user is idle to the home location register, so that the home location register sends information about whether the called user is idle to the busy callback platform.
8、 如权利要求 6或 7所述的方法, 将写入所述被叫用户忙信息的呼叫前 转至指定的遇忙回呼平台处理, 包括:  8. The method according to claim 6 or 7, wherein the call to the called busy information of the called user is forwarded to the specified busy callback platform processing, including:
根据预先获取的所述遇忙回呼平台号码, 将写入所述被叫用户忙信息的 呼叫前转至指定的遇忙回呼平台处理。  Forwarding the call written to the called user's busy information to the designated busy callback platform according to the busy callback platform number acquired in advance.
9、 一种遇忙回呼装置, 其特征在于, 包括:  9. A busy callback device, characterized in that:
接收模块, 用于接收移动交换中心前转过来的呼叫; 所述呼叫携带了主 叫用户信息、 被叫用户信息以及所述被叫用户忙信息;  a receiving module, configured to receive a call forwarded by the mobile switching center; the call carries the calling user information, the called user information, and the called user busy information;
判断模块, 用于判断所述主叫用户是否启用了遇忙回呼业务;  a determining module, configured to determine whether the calling user enables the busy callback service;
探测模块, 用于在所述判断模块的判断结果为是时, 利用 ATI信令探测 所述被叫用户是否空闲; 控制模块, 用于在所述探测模块探测所述被叫用户空闲时, 连接所述主 叫用户和被叫用户进行通话。 a detecting module, configured to detect, by using ATI signaling, whether the called user is idle when the determining result of the determining module is YES; And a control module, configured to connect the calling user and the called user to make a call when the detecting module detects that the called user is idle.
10、 如权利要求 9所述的遇忙回呼装置, 其特征在于, 所述控制模块, 还用于在所述判断模块判断所述主叫用户未启用遇忙回呼业务时, 释放所述 呼叫; 或者, 向所述主叫用户播放所述被叫用户忙的提示音, 并释放所述呼 叫。  The busy callback device according to claim 9, wherein the control module is further configured to: when the determining module determines that the calling user does not enable the busy callback service, releasing the Calling; or, playing the called user's busy tone to the calling user, and releasing the call.
11、 如权利要求 9所述的遇忙回呼装置, 其特征在于, 所述探测模块具 体用于定时向所述被叫用户的归属位置寄存器发送 ATI信令, 并接收所述归 属位置寄存器发送的所述被叫用户是否空闲信息; 所述被叫用户是否空闲信 息是所述归属位置寄存器收到所述 ATI信令之后, 向所述移动交换中心发送 PSI信令而获得的。  The busy callback device according to claim 9, wherein the detecting module is configured to periodically send ATI signaling to a home location register of the called user, and receive the home location register to send Whether the called user is idle information; whether the called user idle information is obtained by the PST signaling sent to the mobile switching center after the home location register receives the ATI signaling.
12、 一种呼叫处理装置, 其特征在于, 包括:  12. A call processing apparatus, comprising:
接收模块, 用于接收主机用户发送的呼叫, 所述呼叫携带了被叫用户的 信息和所述主叫用户的信息;  a receiving module, configured to receive a call sent by a host user, where the call carries information of the called user and information of the calling user;
判断模块, 用于判断所述被叫用户是否空闲;  a determining module, configured to determine whether the called user is idle;
写入模块, 用于在所述判断模块判断所述被叫用户忙时, 在所述呼叫中 写入所述被叫用户忙信息;  a writing module, configured to: when the determining module determines that the called user is busy, write the busy information of the called user in the call;
前转模块, 用于将写入所述被叫用户忙信息的呼叫前转至指定的遇忙回 呼平台处理。  The forwarding module is configured to forward the call written to the called user busy information to the designated busy paging platform for processing.
13、 如权利要求 12所述的呼叫处理装置, 其特征在于, 所述接收模块还 用于定时接收所述被叫用户的归属位置寄存器发送的 PSI信令, 则所述呼叫 处理装置还包括: 发送模块, 用于将所述被叫用户是否空闲的信息发送给所述归属位置寄 存器, 以使所述归属位置寄存器将所述被叫用户是否空闲的信息发送给所述 遇忙回呼平台。 The call processing device according to claim 12, wherein the receiving module is further configured to receive the PSI signaling sent by the home location register of the called user, and the call processing device further includes: And a sending module, configured to send information about whether the called user is idle to the home location register, so that the home location register sends information about whether the called user is idle to the busy callback platform.
14、 一种遇忙回呼系统, 其特征在于, 包括:  14. A busy callback system, characterized in that:
呼叫处理装置和遇忙回呼装置;  a call processing device and a busy callback device;
所述呼叫处理装置, 用于接收主机用户发送的呼叫, 所述呼叫携带了被 叫用户的信息和所述主叫用户的信息; 并且判断所述被叫用户是否空闲, 如 果否 , 则在所述呼叫中写入所述被叫用户忙信息; 以及将写入所述被叫用户 忙信息的呼叫前转至所述遇忙回呼装置;  The call processing device is configured to receive a call sent by a host user, where the call carries information of the called user and information of the calling user; and determines whether the called user is idle, and if not, Writing the called user busy information in the call; and forwarding a call written to the called user busy information to the busy callback device;
所述遇忙回呼装置, 用于接收所述呼叫处理装置前转过来的呼叫, 并且 判断所述主叫用户是否启用了遇忙回呼业务, 如果是, 则利用 ATI信令探测 所述被叫用户是否空闲, 如果所述被叫用户空闲, 则连接所述主叫用户和被 叫用户进行通话。  The busy callback device is configured to receive a call forwarded by the call processing device, and determine whether the calling user enables the busy callback service, and if yes, use the ATI signaling to detect the called Whether the user is idle or not, if the called user is idle, the calling user and the called user are connected to make a call.
PCT/CN2010/074782 2009-09-02 2010-06-30 Method for callback on busy and call processing method, apparatus and system WO2011026376A1 (en)

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US7302051B1 (en) * 1998-09-28 2007-11-27 Aspect Software, Inc. System and method for providing an automatic telephone call back from information provided at a data terminal
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