WO2010015740A3 - Method and system for the real-time tracking of visitors of an internet site - Google Patents

Method and system for the real-time tracking of visitors of an internet site Download PDF

Info

Publication number
WO2010015740A3
WO2010015740A3 PCT/FR2009/000953 FR2009000953W WO2010015740A3 WO 2010015740 A3 WO2010015740 A3 WO 2010015740A3 FR 2009000953 W FR2009000953 W FR 2009000953W WO 2010015740 A3 WO2010015740 A3 WO 2010015740A3
Authority
WO
WIPO (PCT)
Prior art keywords
visitor
visitors
real
internet site
hosted
Prior art date
Application number
PCT/FR2009/000953
Other languages
French (fr)
Other versions
WO2010015740A2 (en
Inventor
Sébastien FAUDEMER
Laurent Joyeux
Mathieu Verdier
Original Assignee
Wisaforce
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Wisaforce filed Critical Wisaforce
Priority to EP09784321A priority Critical patent/EP2310962A2/en
Publication of WO2010015740A2 publication Critical patent/WO2010015740A2/en
Publication of WO2010015740A3 publication Critical patent/WO2010015740A3/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90—Details of database functions independent of the retrieved data types
    • G06F16/95—Retrieval from the web
    • G06F16/954—Navigation, e.g. using categorised browsing
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F2216/00—Indexing scheme relating to additional aspects of information retrieval not explicitly covered by G06F16/00 and subgroups
    • G06F2216/15—Synchronised browsing

Abstract

The invention relates to a method for real-time following of visitors (Vi) to a website, comprising the following steps:- navigation of at least one visitor around the pages of at least one Internet site hosted by a site server (W), - transmission of the information representative of the state of connection of said visitor to said site, to a tracking interface hosted by a tracking server (S) – selection of said visitor by an operator on said tracking interface, and – access by said operator to replicas of the pages viewed by said selected visitor and hosted by a collaboration server (C).
PCT/FR2009/000953 2008-08-06 2009-07-30 Method and system for the real-time tracking of visitors of an internet site WO2010015740A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
EP09784321A EP2310962A2 (en) 2008-08-06 2009-07-30 Method and system for the real-time tracking of visitors of an internet site

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
FR0804490A FR2934938B1 (en) 2008-08-06 2008-08-06 METHOD AND SYSTEM FOR REAL TIME TRACKING OF VISITORS OF AN INTERNET SITE.
FR08/04490 2008-08-06

Publications (2)

Publication Number Publication Date
WO2010015740A2 WO2010015740A2 (en) 2010-02-11
WO2010015740A3 true WO2010015740A3 (en) 2010-03-25

Family

ID=40456894

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/FR2009/000953 WO2010015740A2 (en) 2008-08-06 2009-07-30 Method and system for the real-time tracking of visitors of an internet site

Country Status (3)

Country Link
EP (1) EP2310962A2 (en)
FR (1) FR2934938B1 (en)
WO (1) WO2010015740A2 (en)

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6035332A (en) * 1997-10-06 2000-03-07 Ncr Corporation Method for monitoring user interactions with web pages from web server using data and command lists for maintaining information visited and issued by participants
US6295551B1 (en) * 1996-05-07 2001-09-25 Cisco Technology, Inc. Call center system where users and representatives conduct simultaneous voice and joint browsing sessions
US20050138122A1 (en) * 2003-12-22 2005-06-23 International Business Machines Corporation Method and system for session sharing

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6295551B1 (en) * 1996-05-07 2001-09-25 Cisco Technology, Inc. Call center system where users and representatives conduct simultaneous voice and joint browsing sessions
US6035332A (en) * 1997-10-06 2000-03-07 Ncr Corporation Method for monitoring user interactions with web pages from web server using data and command lists for maintaining information visited and issued by participants
US20050138122A1 (en) * 2003-12-22 2005-06-23 International Business Machines Corporation Method and system for session sharing

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
DE JESUS HOYOS-RIVERA G ET AL: "A flexible architecture for collaborative browsing", ENABLING TECHNOLOGIES: INFRASTRUCTURE FOR COLLABORATIVE ENTERPRISES, 2 002. WET ICE 2002. PROCEEDINGS. ELEVENTH IEEE INTERNATIONAL WORKSHOPS ON JUNE 10-12, 2002, PISCATAWAY, NJ, USA,IEEE, 10 June 2002 (2002-06-10), pages 164 - 169, XP010601237, ISBN: 978-0-7695-1748-3 *

Also Published As

Publication number Publication date
EP2310962A2 (en) 2011-04-20
WO2010015740A2 (en) 2010-02-11
FR2934938B1 (en) 2012-11-02
FR2934938A1 (en) 2010-02-12

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