WO2006086335A3 - Integrated multi-media communication system - Google Patents

Integrated multi-media communication system Download PDF

Info

Publication number
WO2006086335A3
WO2006086335A3 PCT/US2006/004174 US2006004174W WO2006086335A3 WO 2006086335 A3 WO2006086335 A3 WO 2006086335A3 US 2006004174 W US2006004174 W US 2006004174W WO 2006086335 A3 WO2006086335 A3 WO 2006086335A3
Authority
WO
WIPO (PCT)
Prior art keywords
interface module
messaging
server
couples
networks
Prior art date
Application number
PCT/US2006/004174
Other languages
French (fr)
Other versions
WO2006086335A2 (en
Inventor
Jens Skakkebaek
Heine Frifeldt
Anthony Shaffer
David Forney
Willem R B Potze
Lutz Birkhahn
Shahriar Vaghar
Yang Wang
Original Assignee
Adomo Inc
Jens Skakkebaek
Heine Frifeldt
Anthony Shaffer
David Forney
Willem R B Potze
Lutz Birkhahn
Shahriar Vaghar
Yang Wang
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US11/053,270 external-priority patent/US8559605B2/en
Priority claimed from US11/053,271 external-priority patent/US7808980B2/en
Priority claimed from US11/053,425 external-priority patent/US7724880B2/en
Priority claimed from US11/053,272 external-priority patent/US7321655B2/en
Priority claimed from US11/053,538 external-priority patent/US20060177014A1/en
Priority claimed from US11/053,376 external-priority patent/US20060177011A1/en
Priority claimed from US11/053,539 external-priority patent/US20060177024A1/en
Priority claimed from US11/053,537 external-priority patent/US7564954B2/en
Priority claimed from US11/053,736 external-priority patent/US20060177015A1/en
Priority claimed from US11/053,147 external-priority patent/US8233594B2/en
Priority claimed from US11/053,146 external-priority patent/US7346150B2/en
Priority claimed from US11/053,054 external-priority patent/US8059793B2/en
Priority claimed from US11/053,709 external-priority patent/US7330537B2/en
Priority claimed from US11/053,411 external-priority patent/US8175233B2/en
Application filed by Adomo Inc, Jens Skakkebaek, Heine Frifeldt, Anthony Shaffer, David Forney, Willem R B Potze, Lutz Birkhahn, Shahriar Vaghar, Yang Wang filed Critical Adomo Inc
Priority to EP06720389A priority Critical patent/EP1851939A4/en
Priority to AU2006212840A priority patent/AU2006212840A1/en
Publication of WO2006086335A2 publication Critical patent/WO2006086335A2/en
Publication of WO2006086335A3 publication Critical patent/WO2006086335A3/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H04M3/53366—Message disposing or creating aspects
    • H04M3/53383—Message registering commands or announcements; Greetings
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/56—Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42136—Administration or customisation of services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/06—Message adaptation to terminal or network requirements
    • H04L51/066—Format adaptation, e.g. format conversion or compression
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/45—Aspects of automatic or semi-automatic exchanges related to voicemail messaging
    • H04M2203/4509—Unified messaging with single point of access to voicemail and other mail or messaging systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/45—Aspects of automatic or semi-automatic exchanges related to voicemail messaging
    • H04M2203/4527—Voicemail attached to other kind of message
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H04M3/53333—Message receiving aspects
    • H04M3/53341—Message reply

Abstract

An integrated messaging system (10) for performing various types of messaging across different types of networks, including integrated user interfaces and administrator interfaces. Embodiments include a communication server (11) that couples among networks of different types, and an interface module (120) that couples to the communication server (110). The interface module (120) may be hosted on a messaging server (140) of a network. The interface module (120) pulls various user information from the messaging server (140), including information relevant to at least the network that includes the messaging server (140). A cache (130) couples to the communication server (110) to the interface module (120) to hold information from the communication server (110) and/or the user information pulled from messaging server (140). The interface module (120) directs a message from the messaging server (140) and/or the cache (110) to at least one device on the networks using the user information.
PCT/US2006/004174 2005-02-07 2006-02-07 Integrated multi-media communication system WO2006086335A2 (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
EP06720389A EP1851939A4 (en) 2005-02-07 2006-02-07 Integrated multi-media communication system
AU2006212840A AU2006212840A1 (en) 2005-02-07 2006-02-07 Integrated multi-media communication system

Applications Claiming Priority (28)

Application Number Priority Date Filing Date Title
US11/053,709 2005-02-07
US11/053,376 US20060177011A1 (en) 2005-02-07 2005-02-07 System and method for providing code on voicemail appliance
US11/053,539 US20060177024A1 (en) 2005-02-07 2005-02-07 Integrated voice mail user/email system user setup in integrated multi-media communication system
US11/053,054 2005-02-07
US11/053,736 2005-02-07
US11/053,537 US7564954B2 (en) 2005-02-07 2005-02-07 Form-based user interface for controlling messaging
US11/053,270 2005-02-07
US11/053,425 US7724880B2 (en) 2005-02-07 2005-02-07 Networked voicemail
US11/053,538 2005-02-07
US11/053,146 2005-02-07
US11/053,425 2005-02-07
US11/053,272 2005-02-07
US11/053,272 US7321655B2 (en) 2005-02-07 2005-02-07 Caching user information in an integrated communication system
US11/053,376 2005-02-07
US11/053,537 2005-02-07
US11/053,054 US8059793B2 (en) 2005-02-07 2005-02-07 System and method for voicemail privacy
US11/053,146 US7346150B2 (en) 2005-02-07 2005-02-07 Controlling messaging actions using form-based user interface
US11/053,270 US8559605B2 (en) 2005-02-07 2005-02-07 Extensible diagnostic tool
US11/053,411 US8175233B2 (en) 2005-02-07 2005-02-07 Distributed cache system
US11/053,709 US7330537B2 (en) 2005-02-07 2005-02-07 Integrating messaging server directory service with a communication system voice mail message interface
US11/053,539 2005-02-07
US11/053,411 2005-02-07
US11/053,147 US8233594B2 (en) 2005-02-07 2005-02-07 Caching message information in an integrated communication system
US11/053,271 2005-02-07
US11/053,736 US20060177015A1 (en) 2005-02-07 2005-02-07 Message data access in multi-media integrated communication system
US11/053,538 US20060177014A1 (en) 2005-02-07 2005-02-07 System and method for providing data on voicemail appliance
US11/053,271 US7808980B2 (en) 2005-02-07 2005-02-07 Integrated multi-media communication system
US11/053,147 2005-02-07

Publications (2)

Publication Number Publication Date
WO2006086335A2 WO2006086335A2 (en) 2006-08-17
WO2006086335A3 true WO2006086335A3 (en) 2007-02-08

Family

ID=36793617

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2006/004174 WO2006086335A2 (en) 2005-02-07 2006-02-07 Integrated multi-media communication system

Country Status (3)

Country Link
EP (1) EP1851939A4 (en)
AU (1) AU2006212840A1 (en)
WO (1) WO2006086335A2 (en)

Cited By (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7724880B2 (en) 2005-02-07 2010-05-25 Avaya Inc. Networked voicemail
US7808980B2 (en) 2005-02-07 2010-10-05 Avaya Inc. Integrated multi-media communication system
US7885275B2 (en) 2005-02-07 2011-02-08 Avaya Inc. Integrating messaging server directory service with a communication system voice mail message interface
US7907704B2 (en) 2005-02-07 2011-03-15 Avaya Inc. Caching user information in an integrated communication system
US8059793B2 (en) 2005-02-07 2011-11-15 Avaya Inc. System and method for voicemail privacy
US8064576B2 (en) 2007-02-21 2011-11-22 Avaya Inc. Voicemail filtering and transcription
US8107598B2 (en) 2007-02-21 2012-01-31 Avaya Inc. Voicemail filtering and transcription
US8160212B2 (en) 2007-02-21 2012-04-17 Avaya Inc. Voicemail filtering and transcription
US8175233B2 (en) 2005-02-07 2012-05-08 Avaya Inc. Distributed cache system
US8233594B2 (en) 2005-02-07 2012-07-31 Avaya Inc. Caching message information in an integrated communication system
US8488751B2 (en) 2007-05-11 2013-07-16 Avaya Inc. Unified messenging system and method
US8559605B2 (en) 2005-02-07 2013-10-15 Avaya Inc. Extensible diagnostic tool

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7346150B2 (en) 2005-02-07 2008-03-18 Adomo, Inc. Controlling messaging actions using form-based user interface
US7564954B2 (en) 2005-02-07 2009-07-21 Adomo, Inc. Form-based user interface for controlling messaging

Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20020032752A1 (en) * 2000-06-09 2002-03-14 Gold Elliot M. Method and system for electronic song dedication
US20040109544A1 (en) * 2001-06-29 2004-06-10 Didcock Clifford Neil Architecture for unified messaging

Family Cites Families (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6785266B2 (en) * 1998-03-02 2004-08-31 Robert Swartz Internet controlled telephone system
US6396907B1 (en) * 1997-10-06 2002-05-28 Avaya Technology Corp. Unified messaging system and method providing cached message streams
US20020120690A1 (en) * 2001-02-23 2002-08-29 Block Frederick P. Accessing of unified messaging system user data via a standard e-mail client
US20020049817A1 (en) * 2001-07-12 2002-04-25 Eatamar Drory Storageless system and method for unified messaging on existing mail accounts via standard internet mail protocols

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20020032752A1 (en) * 2000-06-09 2002-03-14 Gold Elliot M. Method and system for electronic song dedication
US20040109544A1 (en) * 2001-06-29 2004-06-10 Didcock Clifford Neil Architecture for unified messaging

Cited By (13)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8233594B2 (en) 2005-02-07 2012-07-31 Avaya Inc. Caching message information in an integrated communication system
US7808980B2 (en) 2005-02-07 2010-10-05 Avaya Inc. Integrated multi-media communication system
US7885275B2 (en) 2005-02-07 2011-02-08 Avaya Inc. Integrating messaging server directory service with a communication system voice mail message interface
US7907704B2 (en) 2005-02-07 2011-03-15 Avaya Inc. Caching user information in an integrated communication system
US8059793B2 (en) 2005-02-07 2011-11-15 Avaya Inc. System and method for voicemail privacy
US8175233B2 (en) 2005-02-07 2012-05-08 Avaya Inc. Distributed cache system
US7724880B2 (en) 2005-02-07 2010-05-25 Avaya Inc. Networked voicemail
US8391461B2 (en) 2005-02-07 2013-03-05 Avaya Inc. Caching user information in an integrated communication system
US8559605B2 (en) 2005-02-07 2013-10-15 Avaya Inc. Extensible diagnostic tool
US8064576B2 (en) 2007-02-21 2011-11-22 Avaya Inc. Voicemail filtering and transcription
US8107598B2 (en) 2007-02-21 2012-01-31 Avaya Inc. Voicemail filtering and transcription
US8160212B2 (en) 2007-02-21 2012-04-17 Avaya Inc. Voicemail filtering and transcription
US8488751B2 (en) 2007-05-11 2013-07-16 Avaya Inc. Unified messenging system and method

Also Published As

Publication number Publication date
EP1851939A2 (en) 2007-11-07
AU2006212840A1 (en) 2006-08-17
EP1851939A4 (en) 2012-10-10
WO2006086335A2 (en) 2006-08-17

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