WO2006078683A3 - Automated response to solicited/unsolicited communications and collection and management of data extracted therefrom - Google Patents

Automated response to solicited/unsolicited communications and collection and management of data extracted therefrom Download PDF

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Publication number
WO2006078683A3
WO2006078683A3 PCT/US2006/001678 US2006001678W WO2006078683A3 WO 2006078683 A3 WO2006078683 A3 WO 2006078683A3 US 2006001678 W US2006001678 W US 2006001678W WO 2006078683 A3 WO2006078683 A3 WO 2006078683A3
Authority
WO
WIPO (PCT)
Prior art keywords
solicited
collection
management
data extracted
extracted therefrom
Prior art date
Application number
PCT/US2006/001678
Other languages
French (fr)
Other versions
WO2006078683A2 (en
Inventor
Michael J Rubel Jr
Original Assignee
Mercury Comm Group Llc
Michael J Rubel Jr
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Mercury Comm Group Llc, Michael J Rubel Jr filed Critical Mercury Comm Group Llc
Publication of WO2006078683A2 publication Critical patent/WO2006078683A2/en
Publication of WO2006078683A3 publication Critical patent/WO2006078683A3/en

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/107—Computer-aided management of electronic mailing [e-mailing]
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/30—Information retrieval; Database structures therefor; File system structures therefor of unstructured textual data
    • G06F16/33—Querying
    • G06F16/332—Query formulation
    • G06F16/3329—Natural language query formulation or dialogue systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21—Monitoring or handling of messages
    • H04L51/212—Monitoring or handling of messages using filtering or selective blocking

Abstract

One embodiment relates to a method for generating automated responses to communications, the method comprising the steps of receiving a communication from a transmitting party and creating an electronic file for such received communication. A first set of data is extracted from the electronic file and stored in a database. A plurality of pre-defined possible responsive communications is stored o a computer system which is used to automatically select a pre-defined responsive communication based on said first set of data. The computer system is used to automatically generate an actual responsive communication based on the selected pre-defined responsive communication and transmitted.
PCT/US2006/001678 2005-01-18 2006-01-18 Automated response to solicited/unsolicited communications and collection and management of data extracted therefrom WO2006078683A2 (en)

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
US64487305P 2005-01-18 2005-01-18
US60/644,873 2005-01-18
US11/328,269 2006-01-09
US11/328,269 US7996372B2 (en) 2005-01-18 2006-01-09 Automated response to solicited and unsolicited communications and automated collection and management of data extracted therefrom

Publications (2)

Publication Number Publication Date
WO2006078683A2 WO2006078683A2 (en) 2006-07-27
WO2006078683A3 true WO2006078683A3 (en) 2007-10-18

Family

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Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2006/001678 WO2006078683A2 (en) 2005-01-18 2006-01-18 Automated response to solicited/unsolicited communications and collection and management of data extracted therefrom

Country Status (2)

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US (1) US7996372B2 (en)
WO (1) WO2006078683A2 (en)

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US7996372B2 (en) 2011-08-09
US20060167834A1 (en) 2006-07-27

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