WO2004049676A3 - Methods and systems for remote call establishment - Google Patents

Methods and systems for remote call establishment Download PDF

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Publication number
WO2004049676A3
WO2004049676A3 PCT/US2003/037698 US0337698W WO2004049676A3 WO 2004049676 A3 WO2004049676 A3 WO 2004049676A3 US 0337698 W US0337698 W US 0337698W WO 2004049676 A3 WO2004049676 A3 WO 2004049676A3
Authority
WO
WIPO (PCT)
Prior art keywords
systems
methods
phone
ssp
call establishment
Prior art date
Application number
PCT/US2003/037698
Other languages
French (fr)
Other versions
WO2004049676A2 (en
Inventor
Brian F Roberts
Nagendra Kunuturi
Ramkumar K Mambakkam
Original Assignee
Telesector Resources Group Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Telesector Resources Group Inc filed Critical Telesector Resources Group Inc
Priority to AU2003295926A priority Critical patent/AU2003295926A1/en
Priority to PCT/US2003/037698 priority patent/WO2004049676A2/en
Priority to EP03787140A priority patent/EP1602219A4/en
Priority to CA2507129A priority patent/CA2507129C/en
Priority to JP2004555734A priority patent/JP4608610B2/en
Publication of WO2004049676A2 publication Critical patent/WO2004049676A2/en
Publication of WO2004049676A3 publication Critical patent/WO2004049676A3/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42221—Conversation recording systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/09—Third party charged communications
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/38—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
    • H04M3/387—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections using subscriber identification cards
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42229—Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/436—Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4931—Directory assistance systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4936—Speech interaction details
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/56—Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/0016—Arrangements providing connection between exchanges
    • H04Q3/0029—Provisions for intelligent networking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/40—Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2005—Temporarily overriding a service configuration
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2011—Service processing based on information specified by a party before or during a call, e.g. information, tone or routing selection
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/12—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place intelligent networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/66—Third party billing, i.e. third party can also be the predetermined telephone line of the caller if he is calling from another telephone set
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/38—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
    • H04M3/382—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections using authorisation codes or passwords
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42204—Arrangements at the exchange for service or number selection by voice
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4931—Directory assistance systems
    • H04M3/4933—Directory assistance systems with operator assistance
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/537—Arrangements for indicating the presence of a recorded message, whereby the presence information might include a preview or summary of the message
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13034—A/D conversion, code compression/expansion
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13093—Personal computer, PC
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1322—PBX
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13224—Off-net subscriber, dial in to/out from network, teleworking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13282—Call forward, follow-me, call diversion

Abstract

Methods and systems are described for remote establishment of a call from a first device (home phone 210) to a second device (called phone 212). In said methods and systems the information is retrieved from the first device (home phone 210) regarding the second device (called phone 212) along with information associating the user with a device associated with the user (remote phone 202). The call is then transferred to a switch (SSP 214, SSP 208) associated with the user’s device (remote phone 202). The switch (SSP 214, SSP 208) then forwards the call to the second device (called phone 212).
PCT/US2003/037698 2002-11-25 2003-11-25 Methods and systems for remote call establishment WO2004049676A2 (en)

Priority Applications (5)

Application Number Priority Date Filing Date Title
AU2003295926A AU2003295926A1 (en) 2002-11-25 2003-11-25 Methods and systems for remote call establishment
PCT/US2003/037698 WO2004049676A2 (en) 2002-11-25 2003-11-25 Methods and systems for remote call establishment
EP03787140A EP1602219A4 (en) 2002-11-25 2003-11-25 Methods and systems for remote call establishment
CA2507129A CA2507129C (en) 2002-11-25 2003-11-25 Methods and systems for remote call establishment
JP2004555734A JP4608610B2 (en) 2002-11-25 2003-11-25 Method and system for remote establishment of a call

Applications Claiming Priority (5)

Application Number Priority Date Filing Date Title
US42870402P 2002-11-25 2002-11-25
US60/428,704 2002-11-25
US43601802P 2002-12-26 2002-12-26
US60/436,028 2002-12-26
PCT/US2003/037698 WO2004049676A2 (en) 2002-11-25 2003-11-25 Methods and systems for remote call establishment

Publications (2)

Publication Number Publication Date
WO2004049676A2 WO2004049676A2 (en) 2004-06-10
WO2004049676A3 true WO2004049676A3 (en) 2004-08-19

Family

ID=46397697

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2003/037698 WO2004049676A2 (en) 2002-11-25 2003-11-25 Methods and systems for remote call establishment

Country Status (5)

Country Link
EP (1) EP1602219A4 (en)
JP (1) JP4608610B2 (en)
AU (1) AU2003295926A1 (en)
CA (1) CA2507129C (en)
WO (1) WO2004049676A2 (en)

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5621787A (en) * 1995-09-13 1997-04-15 Bell Atlantic Network Services, Inc. Prepaid cash card
US6373930B1 (en) * 1999-09-09 2002-04-16 Sprint Communications Company L.P. Method and system for monitoring telecommunications traffic
US6507644B1 (en) * 1999-06-08 2003-01-14 Worldcom, Inc. Pre-paid telephone calling card linked to a stored value account

Family Cites Families (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1999038309A1 (en) * 1998-01-20 1999-07-29 Siemens Aktiengesellschaft Information service in a telecommunications network
US6324269B1 (en) * 1998-08-25 2001-11-27 Bellsouth Corporation Method and system for billing remote calls as if made from a primary line

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5621787A (en) * 1995-09-13 1997-04-15 Bell Atlantic Network Services, Inc. Prepaid cash card
US6507644B1 (en) * 1999-06-08 2003-01-14 Worldcom, Inc. Pre-paid telephone calling card linked to a stored value account
US6373930B1 (en) * 1999-09-09 2002-04-16 Sprint Communications Company L.P. Method and system for monitoring telecommunications traffic

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
See also references of EP1602219A4 *

Also Published As

Publication number Publication date
AU2003295926A8 (en) 2004-06-18
CA2507129A1 (en) 2004-06-10
JP4608610B2 (en) 2011-01-12
JP2006520111A (en) 2006-08-31
CA2507129C (en) 2013-02-19
AU2003295926A1 (en) 2004-06-18
EP1602219A2 (en) 2005-12-07
EP1602219A4 (en) 2006-04-19
WO2004049676A2 (en) 2004-06-10

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