WO2003071390A3 - E-mail management services - Google Patents

E-mail management services Download PDF

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Publication number
WO2003071390A3
WO2003071390A3 PCT/US2003/004757 US0304757W WO03071390A3 WO 2003071390 A3 WO2003071390 A3 WO 2003071390A3 US 0304757 W US0304757 W US 0304757W WO 03071390 A3 WO03071390 A3 WO 03071390A3
Authority
WO
WIPO (PCT)
Prior art keywords
data
ems
message
trends
electronic messages
Prior art date
Application number
PCT/US2003/004757
Other languages
French (fr)
Other versions
WO2003071390A2 (en
WO2003071390B1 (en
Inventor
Scott Michael Petry
Shinya Akamine
Peter Kevin Lund
Fred Cox
Michael John Oswall
Original Assignee
Postini Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Postini Corp filed Critical Postini Corp
Priority to EP03711094A priority Critical patent/EP1476819B1/en
Priority to AU2003215276A priority patent/AU2003215276B2/en
Priority to JP2003570219A priority patent/JP4593926B2/en
Priority to KR1020047012925A priority patent/KR100871581B1/en
Priority to DE60326938T priority patent/DE60326938D1/en
Priority to CA2476349A priority patent/CA2476349C/en
Priority to EP09156770.1A priority patent/EP2068516B1/en
Publication of WO2003071390A2 publication Critical patent/WO2003071390A2/en
Publication of WO2003071390A3 publication Critical patent/WO2003071390A3/en
Publication of WO2003071390B1 publication Critical patent/WO2003071390B1/en

Links

Classifications

    • G06Q50/60—
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L63/00—Network architectures or network communication protocols for network security
    • H04L63/14—Network architectures or network communication protocols for network security for detecting or protecting against malicious traffic
    • H04L63/1441—Countermeasures against malicious traffic
    • H04L63/145—Countermeasures against malicious traffic the attack involving the propagation of malware through the network, e.g. viruses, trojans or worms
    • G06Q50/40—
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21—Monitoring or handling of messages
    • H04L51/212—Monitoring or handling of messages using filtering or selective blocking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21—Monitoring or handling of messages
    • H04L51/23—Reliability checks, e.g. acknowledgments or fault reporting

Abstract

The present invention provides an electronic message management system (EMS) that includes a real-time feedback loop where data is collected from the electronic messages on incoming connection attempts, outgoing delivery attempts, and message content analysis, and written to a centralized data matrix. A separate process accesses the data matrix and analyzes trends in that data. The detected data patterns, trends or behavior is based on configuration parameters for the recipient. Based on these determinations, the process is able to instruct components in the EMS to accept, redirect, refuse, modify, defer, or otherwise dispose of the connection request, the delivery attempt, or the message. Associated methods for managing the transmission of electronic messages are also disclosed.
PCT/US2003/004757 2002-02-19 2003-02-19 E-mail management services WO2003071390A2 (en)

Priority Applications (7)

Application Number Priority Date Filing Date Title
EP03711094A EP1476819B1 (en) 2002-02-19 2003-02-19 E-mail management services
AU2003215276A AU2003215276B2 (en) 2002-02-19 2003-02-19 E-mail management services
JP2003570219A JP4593926B2 (en) 2002-02-19 2003-02-19 Email management service
KR1020047012925A KR100871581B1 (en) 2002-02-19 2003-02-19 E-mail management services
DE60326938T DE60326938D1 (en) 2002-02-19 2003-02-19 EMAIL MANAGEMENT SERVICES
CA2476349A CA2476349C (en) 2002-02-19 2003-02-19 E-mail management services
EP09156770.1A EP2068516B1 (en) 2002-02-19 2003-02-19 E-mail management services

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US35789302P 2002-02-19 2002-02-19
US60/357,893 2002-02-19

Publications (3)

Publication Number Publication Date
WO2003071390A2 WO2003071390A2 (en) 2003-08-28
WO2003071390A3 true WO2003071390A3 (en) 2004-06-17
WO2003071390B1 WO2003071390B1 (en) 2004-07-29

Family

ID=27757671

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2003/004757 WO2003071390A2 (en) 2002-02-19 2003-02-19 E-mail management services

Country Status (10)

Country Link
US (5) US6941348B2 (en)
EP (2) EP2068516B1 (en)
JP (1) JP4593926B2 (en)
KR (1) KR100871581B1 (en)
CN (1) CN1332333C (en)
AT (1) ATE427608T1 (en)
AU (1) AU2003215276B2 (en)
CA (1) CA2476349C (en)
DE (1) DE60326938D1 (en)
WO (1) WO2003071390A2 (en)

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