WO2002037280A3 - Method of and apparatus for remote monitoring - Google Patents
Method of and apparatus for remote monitoring Download PDFInfo
- Publication number
- WO2002037280A3 WO2002037280A3 PCT/US2001/046117 US0146117W WO0237280A3 WO 2002037280 A3 WO2002037280 A3 WO 2002037280A3 US 0146117 W US0146117 W US 0146117W WO 0237280 A3 WO0237280 A3 WO 0237280A3
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- business site
- site
- parameters
- experience
- satellite systems
- Prior art date
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L43/00—Arrangements for monitoring or testing data switching networks
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/30—Monitoring
- G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
- G06F11/3438—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment monitoring of user actions
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/535—Tracking the activity of the user
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/30—Monitoring
- G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
- G06F11/3466—Performance evaluation by tracing or monitoring
- G06F11/3495—Performance evaluation by tracing or monitoring for systems
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F2201/00—Indexing scheme relating to error detection, to error correction, and to monitoring
- G06F2201/875—Monitoring of systems including the internet
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
- H04L41/5003—Managing SLA; Interaction between SLA and QoS
- H04L41/5009—Determining service level performance parameters or violations of service level contracts, e.g. violations of agreed response time or mean time between failures [MTBF]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
- H04L41/508—Network service management, e.g. ensuring proper service fulfilment according to agreements based on type of value added network service under agreement
- H04L41/5093—Network service management, e.g. ensuring proper service fulfilment according to agreements based on type of value added network service under agreement wherein the managed service relates to messaging or chat services
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L43/00—Arrangements for monitoring or testing data switching networks
- H04L43/04—Processing captured monitoring data, e.g. for logfile generation
- H04L43/045—Processing captured monitoring data, e.g. for logfile generation for graphical visualisation of monitoring data
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L43/00—Arrangements for monitoring or testing data switching networks
- H04L43/06—Generation of reports
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L43/00—Arrangements for monitoring or testing data switching networks
- H04L43/06—Generation of reports
- H04L43/067—Generation of reports using time frame reporting
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L43/00—Arrangements for monitoring or testing data switching networks
- H04L43/08—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
- H04L43/0852—Delays
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L43/00—Arrangements for monitoring or testing data switching networks
- H04L43/08—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
- H04L43/0876—Network utilisation, e.g. volume of load or congestion level
- H04L43/0888—Throughput
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L43/00—Arrangements for monitoring or testing data switching networks
- H04L43/08—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
- H04L43/0876—Network utilisation, e.g. volume of load or congestion level
- H04L43/0894—Packet rate
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L43/00—Arrangements for monitoring or testing data switching networks
- H04L43/16—Threshold monitoring
Abstract
A method and apparatus is described for remote monitoring of a business site network. One or more remote satellite systems may be strategically positioned at different points on the Internet that are close to backbone networks in order to monitor and evaluate typical user interactions with a business site. By positioning the remote satellite systems at points near backbones approximate to those of users accessing a business site, a more accurate analysis of a site's performance may be performed that better reflects the experience that similarly connected users experience. Various network and system parameters of a business site may be monitored, such as threshold timing parameters and correctness parameters.
Priority Applications (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
EP01992938A EP1358556A2 (en) | 2000-10-31 | 2001-10-18 | Method of and apparatus for remote monitoring |
AU2002220160A AU2002220160A1 (en) | 2000-10-31 | 2001-10-18 | Method of and apparatus for remote monitoring |
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US09/703,437 | 2000-10-31 | ||
US09/703,437 US6950868B1 (en) | 2000-10-31 | 2000-10-31 | Method of and apparatus for remote monitoring |
Publications (2)
Publication Number | Publication Date |
---|---|
WO2002037280A2 WO2002037280A2 (en) | 2002-05-10 |
WO2002037280A3 true WO2002037280A3 (en) | 2003-08-21 |
Family
ID=24825384
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
PCT/US2001/046117 WO2002037280A2 (en) | 2000-10-31 | 2001-10-18 | Method of and apparatus for remote monitoring |
Country Status (4)
Country | Link |
---|---|
US (1) | US6950868B1 (en) |
EP (1) | EP1358556A2 (en) |
AU (1) | AU2002220160A1 (en) |
WO (1) | WO2002037280A2 (en) |
Families Citing this family (24)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US7330886B2 (en) | 1999-10-27 | 2008-02-12 | American Power Conversion Corporation | Network appliance management |
US7281040B1 (en) * | 2000-03-07 | 2007-10-09 | Cisco Technology, Inc. | Diagnostic/remote monitoring by email |
US8271626B2 (en) | 2001-01-26 | 2012-09-18 | American Power Conversion Corporation | Methods for displaying physical network topology and environmental status by location, organization, or responsible party |
US8086720B2 (en) * | 2002-01-31 | 2011-12-27 | International Business Machines Corporation | Performance reporting in a network environment |
US8527620B2 (en) | 2003-03-06 | 2013-09-03 | International Business Machines Corporation | E-business competitive measurements |
US7412502B2 (en) * | 2002-04-18 | 2008-08-12 | International Business Machines Corporation | Graphics for end to end component mapping and problem-solving in a network environment |
EP1497744A4 (en) * | 2002-04-09 | 2009-02-04 | Symbol Technologies Inc | Xml control management |
DE60330659D1 (en) | 2002-05-03 | 2010-02-04 | American Power Conv Corp | METHOD AND DEVICE FOR COLLECTING AND DISPLAYING NETWORK DEVICE INFORMATION |
US20040205184A1 (en) * | 2003-03-06 | 2004-10-14 | International Business Machines Corporation | E-business operations measurements reporting |
US7148796B2 (en) | 2003-04-14 | 2006-12-12 | American Power Conversion Corporation | Environmental monitoring device |
US8295175B2 (en) * | 2003-09-30 | 2012-10-23 | Ciena Corporation | Service metrics for managing services transported over circuit-oriented and connectionless networks |
US7627651B2 (en) | 2003-10-27 | 2009-12-01 | American Power Conversion Corporation | System and method for network device communication |
US7711814B1 (en) | 2004-12-13 | 2010-05-04 | American Power Conversion Corporation | Method and system for remote monitoring of a power supply device with user registration capability |
US8145748B2 (en) | 2004-12-13 | 2012-03-27 | American Power Conversion Corporation | Remote monitoring system |
US7685270B1 (en) * | 2005-03-31 | 2010-03-23 | Amazon Technologies, Inc. | Method and apparatus for measuring latency in web services |
FR2894741B1 (en) * | 2005-12-08 | 2009-12-04 | Centre Nat Etd Spatiales | SATELLITE RECEPTION CHAIN |
US20080189406A1 (en) * | 2007-02-05 | 2008-08-07 | Jian Shen | System and method of a peer-to-peer web service monitoring network |
CN101755495B (en) | 2007-05-15 | 2013-10-16 | 美国能量变换公司 | Methods and systems for managing facility power and cooling |
US9330051B1 (en) * | 2007-11-27 | 2016-05-03 | Sprint Communications Company L.P. | Collection of web server performance metrics to a centralized database for reporting and analysis |
US8990536B2 (en) | 2011-06-01 | 2015-03-24 | Schneider Electric It Corporation | Systems and methods for journaling and executing device control instructions |
US8656013B2 (en) * | 2011-06-14 | 2014-02-18 | Sony Computer Entertainment America Llc | Real-time data monitoring based on data push |
US9952103B2 (en) | 2011-12-22 | 2018-04-24 | Schneider Electric It Corporation | Analysis of effect of transient events on temperature in a data center |
US9003031B2 (en) * | 2012-05-29 | 2015-04-07 | Tata Consultancy Services Limited | Method and system for network transaction monitoring using transaction flow signatures |
US9667702B1 (en) * | 2013-09-20 | 2017-05-30 | Amazon Technologies, Inc. | Automated dispatching framework for global networks |
Citations (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5949976A (en) * | 1996-09-30 | 1999-09-07 | Mci Communications Corporation | Computer performance monitoring and graphing tool |
WO2000019320A1 (en) * | 1998-09-30 | 2000-04-06 | Netscout Service Level Corporation | Evaluating computer resources by end-user emulation |
Family Cites Families (17)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
EP0690378A1 (en) | 1994-06-30 | 1996-01-03 | Tandem Computers Incorporated | Tool and method for diagnosing and correcting errors in a computer programm |
US5754111A (en) | 1995-09-20 | 1998-05-19 | Garcia; Alfredo | Medical alerting system |
US5748884A (en) | 1996-06-13 | 1998-05-05 | Mci Corporation | Autonotification system for notifying recipients of detected events in a network environment |
US5870559A (en) | 1996-10-15 | 1999-02-09 | Mercury Interactive | Software system and associated methods for facilitating the analysis and management of web sites |
US5958008A (en) | 1996-10-15 | 1999-09-28 | Mercury Interactive Corporation | Software system and associated methods for scanning and mapping dynamically-generated web documents |
US6064653A (en) | 1997-01-07 | 2000-05-16 | Bell Atlantic Network Services, Inc. | Internetwork gateway to gateway alternative communication |
US6012087A (en) | 1997-01-14 | 2000-01-04 | Netmind Technologies, Inc. | Unique-change detection of dynamic web pages using history tables of signatures |
US6006260A (en) | 1997-06-03 | 1999-12-21 | Keynote Systems, Inc. | Method and apparatus for evalutating service to a user over the internet |
US6175869B1 (en) * | 1998-04-08 | 2001-01-16 | Lucent Technologies Inc. | Client-side techniques for web server allocation |
US6327677B1 (en) * | 1998-04-27 | 2001-12-04 | Proactive Networks | Method and apparatus for monitoring a network environment |
US6138157A (en) * | 1998-10-12 | 2000-10-24 | Freshwater Software, Inc. | Method and apparatus for testing web sites |
US6370586B2 (en) * | 1998-10-30 | 2002-04-09 | Intel Corporation | Monitoring of an electronic device with a system management controller |
US6157618A (en) * | 1999-01-26 | 2000-12-05 | Microsoft Corporation | Distributed internet user experience monitoring system |
US6449739B1 (en) * | 1999-09-01 | 2002-09-10 | Mercury Interactive Corporation | Post-deployment monitoring of server performance |
US6567937B1 (en) | 1999-11-17 | 2003-05-20 | Isengard Corporation | Technique for remote state notification and software fault recovery |
CA2303739C (en) * | 2000-04-04 | 2009-06-30 | Webhancer Corporation | Method and system for managing performance of data transfers for a data access system |
US20020116491A1 (en) * | 2000-09-01 | 2002-08-22 | Boyd Eric L. | Method and system for probing a network |
-
2000
- 2000-10-31 US US09/703,437 patent/US6950868B1/en not_active Expired - Lifetime
-
2001
- 2001-10-18 EP EP01992938A patent/EP1358556A2/en not_active Withdrawn
- 2001-10-18 AU AU2002220160A patent/AU2002220160A1/en not_active Abandoned
- 2001-10-18 WO PCT/US2001/046117 patent/WO2002037280A2/en active Application Filing
Patent Citations (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5949976A (en) * | 1996-09-30 | 1999-09-07 | Mci Communications Corporation | Computer performance monitoring and graphing tool |
WO2000019320A1 (en) * | 1998-09-30 | 2000-04-06 | Netscout Service Level Corporation | Evaluating computer resources by end-user emulation |
Also Published As
Publication number | Publication date |
---|---|
US6950868B1 (en) | 2005-09-27 |
AU2002220160A1 (en) | 2002-05-15 |
WO2002037280A2 (en) | 2002-05-10 |
EP1358556A2 (en) | 2003-11-05 |
Similar Documents
Publication | Publication Date | Title |
---|---|---|
WO2002037280A3 (en) | Method of and apparatus for remote monitoring | |
WO2000039724A3 (en) | Internet surveillance system and method | |
WO2001077785A3 (en) | Network portal system, apparatus and method | |
WO2002082205A3 (en) | Operating user profiles with distributed profile model using a hybrid terminal | |
WO2001001272A3 (en) | Method and apparatus for monitoring traffic in a network | |
AU2002368118A1 (en) | Internet communication system, internet communication method, session management server, radio communication device, communication relay server, and program | |
WO2002071780A3 (en) | Method and system for real-time network analysis and performance management of a mobile communications network | |
GB2404111B (en) | Audio-communication bandwidth management system, method and program for the same, communication connection server, and network apparatus | |
WO2004061570A3 (en) | Unsolicited wireless content delivery and billing apparatus and method | |
GB2346772B (en) | Method and apparatus for automatically determining an isp local access number based on device location | |
WO2001097554A3 (en) | System, method and computer program product for charging for competitive ip-over-wireless services | |
WO2003041422A3 (en) | Delivery of mobile station operational and self-performance test results to network in response to encrypted request message | |
BR0117153A (en) | Method and system for providing active feedback to the broadcaster producer using a mobile communication device, mobile communication device, method for conducting an appointment, broadcasting method, and method and apparatus for conducting chat | |
WO2006132924A3 (en) | System and method for monitoring and maintaining a wireless device | |
WO2003036439A3 (en) | System and method for audio-visual one-on-one real time supervision | |
SE9802856D0 (en) | Method and apparatus in an IP network | |
AU2002230735A1 (en) | System and method for detecting and reporting online activity using real-time content-based network monitoring | |
ATE511270T1 (en) | CONTENT DISTRIBUTION SYSTEM | |
WO2004022188A3 (en) | Autoconfiguration method for interactive on-line gaming systems | |
WO2004006058A3 (en) | Web service architecture and methods | |
EP0985178A4 (en) | System and method for establishing a real-time agent pool between computer systems | |
WO2004008675A3 (en) | System and method for managing bandwidth utilization | |
WO2002082825A3 (en) | Method and apparatus for authentication using remote multiple access sim technology | |
WO2006071474A3 (en) | Method, apparatus, and system for implementing proxy accounting for a home agent | |
HK1074557A1 (en) | Network, server apparatus, internet-protocol terminal device, and speech-quality control method for use therewith |
Legal Events
Date | Code | Title | Description |
---|---|---|---|
121 | Ep: the epo has been informed by wipo that ep was designated in this application | ||
WWE | Wipo information: entry into national phase |
Ref document number: 2001992938 Country of ref document: EP |
|
REG | Reference to national code |
Ref country code: DE Ref legal event code: 8642 |
|
WWP | Wipo information: published in national office |
Ref document number: 2001992938 Country of ref document: EP |
|
NENP | Non-entry into the national phase |
Ref country code: JP |