US7630933B2 - System and method for matching loan consumers and lenders - Google Patents
System and method for matching loan consumers and lenders Download PDFInfo
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- US7630933B2 US7630933B2 US10/783,322 US78332204A US7630933B2 US 7630933 B2 US7630933 B2 US 7630933B2 US 78332204 A US78332204 A US 78332204A US 7630933 B2 US7630933 B2 US 7630933B2
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
- G06Q40/02—Banking, e.g. interest calculation or account maintenance
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
- G06Q40/03—Credit; Loans; Processing thereof
Definitions
- This invention relates generally to the field of securing a loan.
- the present invention relates to a system for matching loan consumers and lenders, and methods for permitting loan consumers to apply for loans, and generating and presenting a set of qualified lenders to the loan consumer.
- the loan consumer often feels helpless and not in control of the loan procurement process.
- the sometimes hurried, hard-sell pitch of loan officers leaves the consumer suspicious and wary and wishing that there were more choices and information available.
- the consumer may desire that loan particulars were in a format which is easy to understand and useful when comparing competing loan institutions.
- existing internet loan services may be structured to provide a large amount of information regarding loans for which the consumer is qualified. The information is presented to the consumer at one time and can include a staggering amount of options. The number of options can contribute to the feeling of confusion and frustration and the impersonal approach rendered by this type of service. It is left up to the consumer to compare options and attempt to ferret out the most advantageous loan. While some consumers may be competent to do so and therefore comfortable with this approach, the amount of data can still appear bewildering and requires unnecessary labor on the part of the consumer. Furthermore, excessive communication from prospective lenders contributes to a negative experience for a prospective consumer.
- One aspect of an embodiment of the present invention includes a method of matching a loan consumer with lenders via the Internet including receiving loan consumer application information.
- the application information is stored in a database.
- a filter is applied to the application information to determine if the loan consumer meets a first set of loan criteria.
- a subset of the application information is submitted to a credit bureau.
- a credit report is received based on the submitting of the subset of application information.
- a lender database is searched to match the loan customer application information and credit report to no more than four lenders.
- a query is transmitted to one of the no more than four lenders.
- a response is generated and received based on the query. The query and response steps are repeated until all lenders matched have been queried. Only lenders who responded with an approval to the loan customer are presented for review by the loan customer.
- a loan customer decision is stored based on the presentation of the decision.
- the filtering step will include an evaluation and analysis process to be described below in more detail.
- the evaluation and analysis process includes reviewing the loan customer application information to determine if the customer meets predetermined application criteria.
- the Credit Report will include a full credit report, with historical and current loan and financial and other information of the loan customer, a credit score and a fraud report to detect any fraud or other inconsistencies in the application information.
- the lender database is not a publicly available database, but rather, is collected, evaluated and ranked by the system of the present invention and stored as a proprietary feature usable by the system.
- a first section of the initial site may include a “Research” section.
- the research section includes hyperlinks (“links”) to permit the customer to research new and used auto prices, values for new and used automobiles, side-by-side comparisons, rebates and incentives, and vehicle reviews.
- a second section of the research page may include hyperlinks to auto history reports, crash test results, and recall notices.
- a third section of the research section may include a “refer a friend” link for notifying others about the services of the website.
- a “products and services” section may include auto insurance price quotes, service contract price quotes and roadside assistance price quotes.
- the research section may includes an “Offers” section including links to free and other offers such as a free lemon check, a free credit report and free motor club memberships.
- FIG. 1 is a diagrammatic representation of an embodiment of a system according to the present invention.
- FIG. 2 is a flowchart of an embodiment of a method according to the present invention.
- the invention is a method and computer system for matching loan customers and lending institutions. While the method and system may be used by a loan consumer for applying to a plurality of loan institutions for any type of loan, it is particularly suited to automotive loan applications.
- FIG. 1 shows a simplified outline of a system and method of matching loan consumers and loan institutions according to the present invention.
- the simplified process begins (step 101 ) when a loan consumer 10 accesses the system website and completes an online loan application presented by a system server 12 .
- the loan consumer 10 may access the system 12 through a standard computer terminal 13 having Internet access or any equivalent for accessing the server of system 12 .
- the completed loan application includes information from the loan consumer 10 necessary for the application process.
- the consumer loan application information is input into the system 12 via website enabled data entry and is preferably encrypted (step 103 ).
- the encryption is a GeoSite licensed 128 bit server certificate and communication is by standard HTTPS and SSL (Hypertext Transfer Protocol over Secure Socket Layer).
- the system 12 receives the encrypted application information and is checked to determine if complete and free of defects.
- the application information is converted into a convenient format such as XML (a markup language for structured information exchange).
- the application information is organized and stored in a central database (DB) of the system 12 .
- DB central database
- a subset of the application information is submitted to a credit bureau 14 (step 105 ) (via a SSL certificate provided by the credit bureau to encrypt all data transfers) for generation of a report regarding the loan consumer's financial status for assessing the risk of granting a loan.
- the subset is preferably sent via encrypted XML or an equivalent.
- the credit bureau 14 scores the consumer application information and returns a credit score to the system 12 .
- the system 12 processes the consumer application information and the credit score with a logic-engine 16 (of system 12 ), to match the loan consumer 10 to loan providers 18 (step 107 ).
- a loan data-set is generated based on the loan consumer application information and the credit score and sent, preferably by encrypted XML, to each of a plurality of lenders 18 (step 109 ).
- Each lender 18 processes the data-set and returns an answer, preferably by encrypted XML, to the system 12 (step 111 ).
- the system 12 enters the answer from each lender 18 into a database and presents the loan consumer 10 with a ranked set of lender 18 choices (step 113 ) (HTTPS and SSL with return data using the GeoSite licensed 128 bit server certificate).
- the system 12 of the present invention includes a conventional web server, such as for example a Compaq server with a dual Intel Pentium III processor, each running at 500 MHz.
- the server includes 512 mb of ram memory. Data storage is accomplished by a hard disk system of the server including a raid array of 18 gb disk drives.
- the web server, application server and database server may be run on a single server or, in the alternate, the various applications may be split among separate servers to allow increased system performance and/or security as is known in the art.
- the server preferably employs database software products such as MySQL® for database design and support and website development and support applications such as asp.net and vb.net.
- the server 12 is connected to the Internet so as to receive and transmit information to and from a plurality of loan consumers, credit bureaus and lenders as well as other websites and resources.
- a loan consumer 10 may begin the loan application process by visiting a specific URL (website) via the Internet or an equivalent system (where the functionality of the present invention resides) and selecting (by clicking a button on the website or the equivalent) an “Apply” button 200 , thus initiating the application process.
- the consumer 10 is presented with a “Setup Page”.
- the consumer 10 completes and submits the Setup Page and selects a form type, “Purchase” or “Refinance” and “Individual” or “Joint”.
- the Setup Page includes information related to types of data such as, for example, name, home or work address, email address, alternate contact information, personal identification (such as a social security number, driver's license, and so on) as well as security measures such as the submission of a password, to be used in establishing a secure portal so that the consumer 10 may submit and receive information through the website or a personalized web page or the like in a secure fashion.
- types of data such as, for example, name, home or work address, email address, alternate contact information, personal identification (such as a social security number, driver's license, and so on) as well as security measures such as the submission of a password, to be used in establishing a secure portal so that the consumer 10 may submit and receive information through the website or a personalized web page or the like in a secure fashion.
- an appropriate “Placement Form” is displayed 202 according to the above choices to continue the process.
- the consumer 10 then completes and submits the Placement Form 202 .
- the Placement Form when completed, includes all factual consumer information derived from the consumer 10 that the system 12 needs to obtain a credit score and ultimately to match the consumer to one or more lenders 18 . Examples of information submitted by the consumer 10 at this stage includes loan type, loan amount, credit card accounts, banking accounts and other conventional loan information.
- the consumer 10 may be presented with a “Verification Form” (not shown).
- the Verification Form permits a review of the consumer application information for accuracy and permits editing of the consumer application information, if necessary.
- the consumer 10 is presented with a “Consent to Disclose Pages” form (not shown). The consumer 10 is permitted to indicate a willingness to consent to the disclosure of the consumer application information included in the placement form, whereby the initial application process is completed.
- the consumer submits the initial application information by clicking on a “Submit” feature depicted on the website or any similar method.
- Browser specific scripting languages validate that the form is valid 204 , i.e., are all required fields properly filled in and does the information provided match the type of information required in each type of field. In other words, the system 12 determines if the social security field contains a valid social security number, and so on in a similar fashion. If the form contains no defects 206 , the information is submitted to a loan processing server or an equivalent computerized system 12 . If the form is not complete, contains invalid information or any other defect, the consumer 10 is prompted by an appropriate warning message and is invited to correct the defects 208 .
- the loan processing server 12 checks the application information for personal identification information, such as social security number and/or email against previously stored loan applicant profiles 210 to determine if it is a duplicate of a previous submission 212 . If the profile contains a match, i.e., one or more of the personal identification data is a duplicate, the system checks the date of the previous submission 214 . If the dates are less than a predetermined number of days apart, the consumer 10 is informed that he or she must wait an additional number of days to apply for a loan 216 . The number of days may be between about 30 days to one year, depending on a number of factors, such as the amount of the loan and so on. In one embodiment, 30 days is the preferred number of days between loan applications. After informing the consumer of the number of days after which a new application may be submitted, the transaction is ended 218 .
- personal identification information such as social security number and/or email against previously stored loan applicant profiles 210 to determine if it is a duplicate of a previous submission 212 . If the profile contains a
- the new profile is added into a profile database 220 . If the submitted application is a duplicate profile, but more than the predetermined time period, then the existing profile in the profile database is updated with any new information and the time period is reset to zero 222 .
- the application is subjected to an initial filtering process 224 .
- Application of the filter or filters to the data is a known process.
- the filtering occurs by the system determining if the consumer meets a first set of loan criteria including a predetermined level of minimal thresholds.
- An example of a preferred set of minimal thresholds is met by meeting or exceeding one or all of the following criteria:
- the system 12 determines if the loan consumer application information/profile passes the initial filtering 226 .
- the consumer profile is dated (e.g., a time stamp operation) 228 .
- a message may be e-mailed to the consumer 10 or posted to a secure portion of the site 12 , such as a “My Account” section informing the consumer that the process has resulted in a rejection of the application 230 .
- the message may include some indication as to why the applicant 10 has not met the minimum criteria and notified when it would be possible to reapply, for example, in no less than 30 days. Then the process transaction is terminated 232 .
- the consumer application information meets or exceeds the minimum criteria then the consumer information from the placement form is converted into a language for structured information in a format 234 , such as XML, accessible and usable by a credit bureau 14 (for example, Trans Union).
- a credit bureau 14 for example, Trans Union
- the XML file is then encrypted and transmitted 236 to the credit bureau 14 .
- a credit subset of the consumer application information is sent to the credit bureau 14 including the following;
- the credit bureau 14 returns via encrypted XML a complete credit report 238 that includes a credit score, also know as a FICO score (which is an acronym for Fair Isaac Credit Organization) and fraud alert report known as a Hawk Alert.
- a credit score also know as a FICO score (which is an acronym for Fair Isaac Credit Organization) and fraud alert report known as a Hawk Alert.
- a FICO score is a credit score developed by Fair Isaac & Co. Credit scoring and is a method of determining the likelihood that credit consumers will pay their bills. Scoring has become widely accepted by lenders as a reliable means of credit evaluation. A credit score attempts to condense a borrower's credit history into a single number. Credit scores are calculated by using scoring models and mathematical tables that assign points for different pieces of information which best predict future credit performance. Developing these models involves studying how thousands, even millions, of people have used credit. Score-model developers find predictive factors in the data that have proven to indicate future credit performance. Models can be developed from different sources of data. Credit-bureau models are developed from information in consumer credit-bureau reports.
- Credit scores analyze a borrower's credit history considering numerous factors such as, late payments, the amount of time credit has been established, the amount of credit used versus the amount of credit available, the length of time at present residence, the employment history and any negative credit information such as bankruptcies, charge-offs, collections, etc.
- FICO scores computed by data provided by each of the three bureaus—Experian, Trans Union and Equifax. Some lenders use one of these three scores, while other lenders may use the middle score.
- the Trans Union FICO score that is preferred is based on the Trans Union scoring model called Emperica98au.
- the complete application, credit report, credit score and fraud report is compared to data criteria set by each lender 240 based on a standard set of field variables, preferably;
- the aforementioned data is analyzed and evaluated 242 through a system of data tables with imbedded standard but potentially unique data criteria for each lender 18 on the system 12 .
- the consumer application may not meet the minimum criteria of any lender 18 connected to the system. If no lenders 18 are matched, the application is denied 228 , wherein the profile of the consumer 10 is time stamped and the consumer 10 is notified of “No Lenders Found” and/or a “Letter of Adverse Action” is sent via e-mail 230 . In the alternate, a message is posted to the web site “My Account” section of the site and the consumer logs-in to retrieve the message. In this particular outcome, the application process is terminated 232 for this consumer 10 and the loan consumer may reapply/resubmit in 30 days, for example.
- the system 12 determines if five or more lenders are matched 244 . In this case, the system 12 selects for further processing only the top four lenders 18 . If there are less than five matched lenders 18 , the system returns all of the matched lenders.
- the one to four selected lenders 18 found to match the applicant criteria are prioritized and ranked 244 by the system 12 .
- only these one to four lenders 18 are sent an XML data feed of the consumer and credit information, sequentially transmitted with a delay for credit decision.
- the rank order of lenders 18 is determined by lender approval rate (rate at which this application may generate a positive credit decision, approved) and closure rate (rate at which this approved application may result in a funded loan by the lender).
- a customer service index determined by surveying loan consumers at the closure of the loan process and requesting loan customer satisfaction information, is used to determine, at least in part, the order of lender presentation to loan customers.
- a first lender 18 (the lender with the best match) is sent a first data feed of the applicant information 246 .
- the consumer information is converted into a series of additional XML files 248 depending upon which lenders 18 are selected for submission.
- the converted consumer information may be referred to as a lender query.
- Each lender 18 may have unique file structure criteria. Accordingly, this flexibility may be necessary in the event that each lender 18 accepts files in different formats.
- the system 12 waits a predetermined period of time 250 , e.g., 24 hours, for a response from the first lender 18 . If there is no response after the predetermined period of time, the system 12 , the lender 18 is removed from the loan consumer account 252 .
- the first lender 18 analyzes the information utilizing its own score card parameters and generates a decision.
- the first lender 18 submits an XML file back to the system server with the decision and decision details.
- the first lender 12 sends to the system server a declined data feed which is processed and stored 254 .
- the consumer 10 is not immediately notified of the declined decision of the first lender 18 by the system 12 .
- the system server 12 receives the declined notice and determines 258 if there is a second best matched lender 18 . If there is a second best matched lender 18 , a data feed 248 is sent to the second best matched lender 18 for analysis and a decision. Preferably, the individual lender polling process 248 is repeated up to four times (Lenders 1 , 2 , 3 , 4 ). If all decisions are declined a “No Lender Found” email is sent 256 to the customer 10 .
- the first lender 18 decision is approved, the first lender return sends by way of XML to the system server 12 approved loan details 254 that preferably include:
- the system 12 notes that an approved decision has been received and notifies 256 the consumer 10 of the approved decision via an email or an equivalent notice.
- an appropriate message may be posted to the system's web site “My Account” section.
- the process of polling and reporting the decision may repeat itself up to four times (Lenders 1 , 2 , 3 and 4 ) 262 .
- the customer 10 receives an Approval email, or the like, each time an Approval is received, no more than four times. Then, a series of follow-up emails may be sent to the customer 10 over the next 30 days, to drive the customer 10 to the site to alert the customer of the decision and to make the selection.
- the customers 10 Via the email link to the site or directly to the site in the “My Account” section the customers 10 are presented with no more than four approved decisions 264 .
- the customer 10 clicks on one or more of the loan decisions received links to review and eventually select 264 the loan that meets their needs.
- the consumer 10 With the options of no more than four loans from which to select, the consumer 10 is presented with the choice to select the loan that best meets their needs 262 . By clicking the green “Get this Loan Now” button, or the like, the customer 10 receives a “Thank You Page” outlining the next steps. Additionally, once the customer selects a lender the other Loan Offers—Approved, are finally rejected by deactivation 270 and are not permitted to be accessed 272 .
- the lender 18 sends to the customer 10 an email with an acknowledgement, along with loan package via overnight mail and calls the customer to discuss the details of the transaction. It's up to the customer 10 to use the loan by going to a dealership, selecting and purchasing a vehicle, and using the loan.
Abstract
Description
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- age—18 years or older—if “Yes” then “Continue”
- state—site operator licensed to do business in this state—if “Yes” then “Continue”
- combined time at current and previous residence greater than 6 months—if “Yes” then “Continue”
- combined time at current and previous job greater than 6 months—if “Yes” then “Continue”
- minimum income greater than $1,000 per month—if “Yes” then “Continue”
- duplicate social security number with in last 30 day—if “Yes” then “Reject”
- duplicate email addresses with in last 30 days—if “Yes” then “Reject”
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- SSN Analysis
- True Name Fraud
- Non-Resident
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- Loan is valid until (date, e.g., Nov. 30, 2003)
- Select your loan offer (up to amount, e.g., $30,000)
- Your approved term (time in months, e.g., 60 months)
- Your monthly payment can not exceed (dollar payment amount, e.g., $525.00)
- Your minimum loan to value (percentage reflecting the loan balance to the value of a vehicle, e.g., 110%)
- Your vehicles maximum mileage (number value of vehicle mileage at time of purchase, e.g., 75,000 miles)
- Your model year (age of vehicle parameter, e.g., 1998 or newer)
- Your interest rate APR (percentage of interest charged is the loan is selected, e.g., 7.23% APR)
Claims (8)
Priority Applications (4)
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US10/783,322 US7630933B2 (en) | 2004-02-20 | 2004-02-20 | System and method for matching loan consumers and lenders |
US11/648,514 US7647274B2 (en) | 2004-02-20 | 2006-12-29 | System and method for matching loan consumers and lenders |
US12/616,565 US8095458B2 (en) | 2004-02-20 | 2009-11-11 | System and method for matching loan consumers and lenders |
US13/329,972 US8359264B2 (en) | 2004-02-20 | 2011-12-19 | System and method for matching loan consumers and lenders |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
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US10/783,322 US7630933B2 (en) | 2004-02-20 | 2004-02-20 | System and method for matching loan consumers and lenders |
Related Child Applications (1)
Application Number | Title | Priority Date | Filing Date |
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US11/648,514 Continuation-In-Part US7647274B2 (en) | 2004-02-20 | 2006-12-29 | System and method for matching loan consumers and lenders |
Publications (2)
Publication Number | Publication Date |
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US20050187860A1 US20050187860A1 (en) | 2005-08-25 |
US7630933B2 true US7630933B2 (en) | 2009-12-08 |
Family
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US10/783,322 Active 2026-03-22 US7630933B2 (en) | 2004-02-20 | 2004-02-20 | System and method for matching loan consumers and lenders |
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US (1) | US7630933B2 (en) |
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