Summary of the invention
In order to satisfy above-mentioned new demand, the invention provides a kind of multiple enterprises cloud file towards common client disposes and information interacting method, enterprise releases news with cloud file form, the enterprise customer carries out information interaction by access cloud file with enterprise, can share the cloud file between multiple enterprises, certain enterprise also can release news for other enterprises therein to the cloud file that other enterprises open oneself.By using the method, the enterprise administrator can be in conjunction with content distributed the managing of the organized enterprise of self enterprise demand, the enterprise customer also can be more easily, the purposive more content of multiple enterprises issue that browses to, obtain more easily more interactive information, can realize sharing of information resources between enterprise, simultaneously, the various records that produce in can also the understanding business using of enterprise and enterprise customer and carry out statistical analysis.
The technical solution adopted in the present invention is:
A kind of multiple enterprises cloud file towards common client is disposed and information interacting method, comprise: step a, the A of enterprise creates, edits enterprise client cloud file on enterprise's cloud platform, management/the access rights of cloud file are set, part or all of cloud file is set open to other enterprises, issue information and the service that own enterprise provides for the enterprise customer in the cloud file, described cloud file refers to be stored in the class directory type storage object on enterprise's cloud platform, is used for holding information and the service that enterprise provides for the enterprise customer; Step b, enterprise B views the A of the enterprise cloud file open to other enterprises by the enterprise client of this enterprise, and issues wherein information and the service that own enterprise provides for the enterprise customer, and access rights are set; Step c, the A of enterprise are under the jurisdiction of its cloud file and content thereof under one's name by enterprise's cloud platform issue and arrive enterprise customer's client; Steps d, the enterprise customer carries out information interaction by enterprise customer's client-access A of enterprise cloud file under one's name with the A of enterprise and/or enterprise B.
Service provider can also be issued the shared cloud file that a plurality of enterprises are shared on enterprise's cloud platform, and each shared cloud file is set respectively which enterprise is opened, acquisition is issued it by the enterprise of open authority and is information and service that the enterprise customer provides in corresponding shared cloud file, the information in same shared cloud file and service are by the clicking rate seniority among brothers and sisters.To the operation of this shared cloud file with last technical scheme.And this technical scheme can independently exist, and also can exist simultaneously with last technical scheme.
The present invention can obtain following technique effect:
By using the method, can be by administrative staff's standard of a plurality of enterprises, rationally, management easily is published to the content of enterprise customer's client.Therefore can facilitate the access rights of the different cloud files of enterprise administrator definition, the audient of different cloud files, solve a plurality of enterprises and just can provide many-sided information interaction service for enterprises information interchange, enterprise externally market, corporate member's customer service etc. simultaneously by sharing same client, help degree of depth service and precision marketing, effectively reduce the threshold that enterprise enters the cell-phone customer terminal field.
Be provided with operator's account to the step of enterprise's charge, can realize the unified charging to enterprise, avoid increasing enterprise customer's extra charge burden, be conducive to enterprise to centralized control and the overall management of this cost.
Be provided with the content distributed inspection step of carrier side audit cloud file, given effective guarantee for the information security of integrating the enterprise-level client, information standard, client user's rights and interests.
Be provided with the step of cloud file access behavioral statistics, the statistical analysis of business to business user behavior can present take the cloud file as unit, more have structurally, more convenient, and be conducive to carry out for enterprise the follow-up datas such as client business development, the analysis of cloud file usage behavior and excavate sufficient foundation is provided.
Share the cloud file by arranging, perhaps by the own mode of cloud file to allow other enterprises to release news therein and serve of the open part of an enterprise, same enterprise customer can set up with many enterprises easily simultaneously and contact, carries out information interaction, obtain respective service, facilitated on the one hand the enterprise customer, owing to enterprise customer's relevant information can being shared to a certain extent between many enterprises, greatly promoted the expansion of the customer group of enterprise on the other hand.
Embodiment
the invention provides a kind of multiple enterprises cloud file towards common client disposes and information interacting method, the method provides the united information deployment way based on cloud file form of multiple enterprises in the face of common enterprise customer, also simultaneously a kind ofly to be paid by enterprise, Content Management towards mobile Internet terminal, terminal access and enterprise obtain the method for interactive information, by under basic capacity framework mutual between conventional enterprise customer and enterprise, increase the contents norm management, the file decentralized management, access rights managerial ability and interactive information service ability, cartel is managed the realization that releases news.
The method is to realize by cooperatively interacting of the client-side management service module that arranges on enterprise's cloud platform, information interaction service module and service operation service module.Wherein, described client-side management service module mainly is made of the calculating unit that many computers of the relevant information that can manage and store enterprise client form.Enterprise can create enterprise client cloud file by various office terminals, and allocation manager authority, allocation of access rights are also carried out unified management to the information and the service that are published to enterprise customer's client.described information interaction service module is mainly by being used for generation, store actual interactive information and built-in control of authority, content generates, the computer of the abilities such as information pushing and corresponding gateway form, be mainly used in supporting mobile Internet and mobile terminal (as mobile phone, PAD) note and/or the information consolidation of WAP are interactive, described gateway is as the external information interface of computer, can realize the synchronous of the transmission of SMS/WAP content by note/WAP gateway, can pass through the mobile Internet IAD, the corresponding cloud folder content that mobile terminal with function of surfing the Net is stored in can the computer by this module of links and accesses, be used for the support of whole system Internet service, various described gateways can adopt the gateway of the concrete corresponding function under the prior art condition.
For fear of obscuring, the client that enterprise is used is called enterprise client, and the client that the enterprise customer is used is called enterprise customer's client.Two kinds of clients are based on same set of application software, and just authority is not quite similar with the operation that will carry out separately.Client and client place terminal constitute the medium of interactive information between enterprise (or enterprise customer) and client-side management service module jointly.So-called enterprise customer had both comprised the enterprises user and had also comprised enterprise's external user.
As shown in Figure 1, 2, (only jointly participating in the cloud file with A and B two enterprises is deployed as example and describes) disposed with information interacting method and comprised the following steps to a kind of multiple enterprises cloud file towards common enterprise customer's client:
Step 1, a plurality of enterprises register and open an account, send the aptitude checking request to the service operation service module, the service operation service module carries out aptitude checking to these enterprises, audit manages and trade classification each company information by rear, and return to enterprise client the notice that aptitude checking passes through, these classified informations will be presented in enterprise customer's client.
Step 2, the enterprises end keeper utilizes the client-side management service module to create, edit the cloud file, and (described cloud file refers to be stored in the class directory type storage object on enterprise's cloud platform, be used for holding information and the service that enterprise provides for the enterprise customer, its information content represents with folder icon or other form icon modes, and corresponding cloud service information space, information display, issue, propelling movement and the way to manage that is provided by high in the clouds all is provided for corresponding support and the management of its content.), administration authority and/or the access rights of cloud file are set, issue own enterprise provides for the enterprise customer in the cloud file information and service (not shown);
It is open to other enterprises that certain enterprise (as the A of enterprise) arranges its part or all of cloud file under one's name; Opening can be divided into free and two kinds of patterns of charge, and after arranging successfully, enterprise can view in the client of oneself title, the purchase amount of money and user's visit capacity of corresponding cloud file, and whether other enterprises can come balance to buy according to price and visit capacity size.
Step 3, the enterprise client of other enterprises (as enterprise B) by this enterprise can view the A of enterprise to the open cloud file of other enterprises (in fact, if the enterprise except the A of enterprise also its cloud file separately is set to open to the outside world, these cloud files of having opened also can be viewed by other enterprises).Opening for free mode, enterprise B can directly be issued information and the service that this enterprise provides for the enterprise customer in the cloud file of opening, access rights (can be for the cloud file of buying, can be also the operation of carrying out for its lower new sub-cloud file that creates) are set; For the opening of charging mode, enterprise B needs first to buy to the A of enterprise the cloud file of opening, then issues information and the service of this enterprise in the cloud file of buying.Enterprise B is carried out when buying, will be by the corresponding amount of money of deduction in the charging account of the A of enterprise in the charging account of enterprise B.
step 4, enterprise (for example issues in the cloud file, no matter be that the A of enterprise issues in the cloud file of oneself or enterprise B is issued in the cloud file that the A of enterprise opens other enterprises) information and service, all will pass through content distributed auditing flow before these contents are distributed to enterprise customer's client: enterprise submits to the service operation service module by the content of the cloud file that the client-side management service module will be issued, service operation service module audit cloud folder content belongs to regular enterprises service information to guarantee it, if content auditing does not pass through, return the client-side management service module, requirement releases news and the enterprise that serves rectifies and improves, if content auditing passes through, return to notice that client-side management service module audit passes through to cloud file owned enterprise.In the present embodiment, for information and the service of enterprise B issue, if audit is passed through, notice is issued the A of enterprise.
The A of enterprise, B can issue or upgrade (being equivalent to a new issue) information and service at any time, can trigger at any time cloud folder content auditing flow; If enterprise does not release news and serves, do not trigger above-mentioned cloud folder content auditing flow in the cloud file.
Step 5, (1) cloud file owned enterprise (as the A of enterprise) sends cloud file issue request by the client-side management service module to the service operation service module; (2) described service operation service module carries out billing operation (this step is optional step, if need not to carry out billing operation, directly starts the synchronous flow process of cloud folder information) to the cloud file issue request of described client-side management service module submission; (3) if charging is unsuccessful, described service operation service module is informed that described client-side management service module notice enterprise supplements with money and is restarted cloud file issue flow process; If the charging success notifies described information interaction service module to start the synchronous flow process of cloud folder information.
Step 6 enters the synchronous flow process of described cloud folder information: the corporate client client information that described information interaction service module is affiliated according to the cloud file that will issue, and the generating recommendations mount message, and be pushed to enterprise customer's terminal by operator's mobile communication ability; The enterprise customer completes synchronously according to current enterprise customer's client installation situation and prompting corresponding to cloud file situation acquisition, for the terminal that enterprise customer's client not yet was installed, what push is that enterprise customer's client is recommended installation addresses, the enterprise customer is by described recommendation installation addresses installation enterprises subscription client, also can directly access the connection content, after successful installation, the cloud file is exactly what be new; For the terminal of installation enterprises subscription client, what push is notice and the renewal and the event entrance that does not upgrade of the content update of cloud file, client can be sorted out according to the cloud file, content in certain file of prompting user exists to be upgraded, the enterprise customer selects to upgrade or do not upgrade the content of cloud file, considered so on the one hand the convenience that client is used, also allowed terminal client that the right to choose of whether upgrading the cloud folder content is arranged.Select to upgrade, the enterprise customer can be pressed from both sides interior update content by accessing corresponding cloud file this document that obtains progressively; After synchronous success, the content of preserving original cloud file is historical record.
Step 7, enter cloud file access authentication flow process: (1) enterprise customer browses the cloud file of the A of enterprise issue or direct search key search cloud file, contains the A of enterprise or cloud file that enterprise B released news and served to described information interaction service module transmission cloud folder content access message bag by click; (2) described information interaction service module obtains described enterprise customer's identifying information (as being the login phone number) and the cloud folder information of this enterprise customer's access, and read this enterprise customer to the access authority information of this cloud file to described client-side management service module, judge whether described enterprise customer has authority to access this cloud folder content; (3) the described information interaction service module access authority information passing through to obtain is processed described enterprise customer's access request, if do not allow access send the lack of competence access response to described enterprise customer's client, represent flow process if allow access start the cloud folder content.
Described access authority information not only can comprise the information whether enterprise customer has the authority of certain cloud file of access, can also comprise different enterprise customers to the access mode information of each cloud file and the information that can carry out which operation to each cloud file, this access authority information is configured by described client-side management service module, is the mapping relations information between enterprise customer's the identifying information of the corresponding cloud file of cloud file and Internet access.
No matter whether described enterprise customer has corresponding access rights, and described information interaction service module all can send cloud file Visitor Logs to described client-side management service module, and record is for all results of enterprise's cloud file operation.
All operations and the result of described information interaction service module recording needle to cloud file and service, the content that has emphasis aspect two to consider at practice level: for the handling process of distinct interaction type and based on the interaction data statistics of cloud file.
Described handling process for the distinct interaction type is the ability that merges after multiple mobile network service ability tool bright spot.Mutual form can comprise: the multiple abilities such as note/Rich Media's information/multimedia message, WAP, running fix.Based on various interactive form, the mutual change of mobile message abundanter.
Described interaction data statistics based on the cloud file is to provide the method that enterprise and terminal use understand structurized client business operating position.Just in view of the diversity of information interaction mode, minute successively single-stage/multistage data statistics of cloud file can allow more directly perceived, more targetedly enterprise understand terminal use's demand, more planned renewal client content, the service of user's secondary is provided.
Step 8, enter the cloud folder content and represent flow process: described information interaction service module obtains each enterprise information of (comprising the A of enterprise and B) from described client-side management service module, and according to the end message of different interactive service types and described enterprise customer's client, the content of the different cloud file of each enterprise's issue is carried out adaptive typesetting, the interactive information delivery of content that the terminal that the suitable described enterprise customer of generation or enterprise customer use is browsed is to enterprise customer's client.
Step 9, client-access enterprise interaction information, the information interaction service module is according to information interaction type corresponding to client service configuration cloud file, trigger respective action, the recording interactive result, and notice enterprise and client, detailed process is: (1) described enterprise customer checks described cloud file, select the interactive service in the cloud file, the information interaction request of writing the request service content and submitting the information interaction request to or directly submitting to enterprise to customize to described information interaction service module to described information interaction service module; (2) described information interaction service module obtains described information interaction request, trigger corresponding service action according to predefined information interaction COS, comprising obtaining from the necessary data of enterprise customer's client and provide described necessary data to described enterprise client from described client-side management service module, and return to enterprise customer's client the data from enterprise that obtain; (3) described information interaction service module is to the synchronous whole described information interaction requests of described client-side management service module and interactive service result.No matter carrying out is the information interaction service of which kind of type, and described information interaction service module all can be to described client-side management service module synchronous interaction request and interaction results in order to record the business datum that all carry out based on the cloud file.
Step 10, if the information interaction type is charged, the information interaction service module is to the accounting request of service operation service module initiation for enterprise and/or enterprise customer, corresponding charging is completed in the service operation service, detailed process is: service charging type corresponding to (1) described information interaction service module described information interaction request of judgement, if chargeable service is to the accounting request of described service operation service module initiation for enterprise and/or enterprise customer; (2) if for the accounting request of enterprise, the content corresponding enterprise of described service operation service module judgement cloud file (for example, the content that enterprise B is issued in the cloud file that other enterprises are opened of the A of enterprise, its corresponding enterprise is enterprise B) the remaining sum of account whether enough complete the required expense of this information interaction, if Sorry, your ticket has not enough value, notify corresponding enterprise to require it to supplement with money by described client-side management service module, if remaining sum enough carry out the corresponding charging line item of going forward side by side; If for enterprise customer's accounting request, described service operation service module carries out billing operation to corresponding enterprise customer's account, and charging is unsuccessful stops current information interaction request.
Increase the ability that helps the To enterprises user of enterprise charge, can facilitate enterprise to carry out secondary marketing in the servicemember, such as: when some comprises important, valuable cloud file in access need to the enterprise customer carry out based in due order, the charge demand of the form such as monthly payment.The service operation service can provide the mobile payment ability in mating information interactive service module, pushes one to the user and comprise the service chaining that the enterprise customer can directly be paid to enterprise by the mobile payment ability when the enterprise customer accesses this type of cloud file.The user can complete payment easily, continuation is accessed important cloud file, enterprise and also can be completed easily the secondary marketing.
Described service operation service module carries out charging to enterprise, is to utilize operator's mobile communication charging ability, encapsulates out one and is convenient to the ability that enterprise pays the fees.The operator of phone number ownership can directly by the mode of enterprise's charging phone number, be selected freely by enterprise.Enterprise client cloud folder management process, enterprise customer access the expense that produces in cloud folder information reciprocal process and can deduct from the charging phone number easily, have avoided needing to pass through the not convenience of third party's payment platform transfer.
Described client terminal can be desktop computer, notebook, net book, can be also the multiple mobile terminal devices such as mobile phone, PAD.The mode that adopts above-mentioned customer end contents deployment based on cloud file mode, client-access authentication, carries out the information interaction interaction, paid by enterprise again with enterprise, can allow enterprise client administrative staff more standard, management enterprise customer end contents more easily, can facilitate enterprise in a client for different user colony issue different content, can facilitate enterprise directly to follow the tracks of and information service accurately is provided, avoided that the customer service specific aim is strong, the untimely situation of client response.
The enterprise client management has comprised the management of several important contents, is respectively: interactive service management in the basic management of cloud file, cloud file, the rights management of cloud folder management, the management of cloud file access rights and the management of cloud file charge mode.
But cloud file interactive service management is the content area of enterprise's flexible expansion, by mobile interaction capabilities can complete such as: the client registers, the member draws a lottery, data sheet inquiry, survey, suggestion feedback, data download etc.Enterprise can put into the cloud file in the mode of certain information interaction with miscellaneous service in industry, allows enterprise staff, corporate client etc. access by mobile phone terminal the information interaction that the pattern of cloud file can be enriched.
The rights management of cloud folder management provides the enterprise customer for client business ability vertical, extending transversely.Enterprise can serve dissimilar user group by the management enterprise customer end contents again; by defining the access rights of different cloud files, dissimilar user can only browse to the cloud file that own authority can see and then protect content in the cloud file.Simultaneously, enterprise also can divide cloud file authority by conglomerate, department etc., realizes the enterprise client Content Management system based on intra-company's organizational structure.
The management of cloud file charge mode provides take enterprise's paying, enterprise customer and has enjoyed service as main business model.
Above technical scheme can further be optimized:
In described step 2, in the time of the decentralized management of cloud file, can also increase the audit assembly for fraction cloud file.Had the cooperation enterprise of these assemblies can be further intra-company vertically/transverse distribution cloud file authority in, improve the inside supervision of antithetical phrase enterprise, department's cloud folder content and use procedure.
In described step 5, the charge mode of billing operation can also further be expanded to adapt to the demand of dissimilar enterprise.Such as: the size by content in issue cloud file is carried out the ladder charging, is carried out charging etc. by final cloud file operating position.
Can also increase the secondary key authentication before the cloud folder content represents, be mainly used in carrying out secondary-confirmation when the corporate client end subscriber is accessed the high cloud file of some confidential rank, further strengthen the fail safe of enterprise client content.
Secondary key is specific to each enterprise customer, and the generating mode of key can provide two kinds.First kind of way, enterprise utilizes the client-side management service module automatically for each enterprise customer generates a random key, then by the mobile communication ability, key is sent to user mobile phone to the enterprise customer with buyun folder content information the time.The second way can arrange self-defining secondary key in its enterprise customer's client when the enterprise customer accesses first, and key can carry out record to the client-side management service module by the message synchronization of encrypting.
In addition, service provider can also be by the described service operation service module issue shared cloud file shared to a plurality of enterprises, and each shared cloud file is set respectively which enterprise is opened, acquisition is issued it by the enterprise of open authority and is information and service that the enterprise customer provides in corresponding shared cloud file, the information in same shared cloud file and service are by the clicking rate seniority among brothers and sisters.The enterprise customer can carry out information interaction with a plurality of enterprises easily by accessing these shared cloud files, enjoys the service of many enterprises.Enterprise can create sub-cloud file in shared cloud file, and issue wherein its information and service, establishment, editor and the management process of enterprise's antithetical phrase cloud file, content distributed auditing flow, charging flow before issue, the synchronous flow process of cloud folder information, cloud file access authentication flow process, the cloud folder content represents flow process, and enterprise customer and enterprise's information interaction process and information interaction charging process can adopt respectively the step 2,4,5,6,7,8,9 and 10 in above-described embodiment.
the present invention takes full advantage of the enterprise client Content Management based on cloud file mode, the note of mobile terminal or WAP function and mobile terminal Internet access, the audit billing function of enterprise's cloud platform management and control and service operation platform, realize multifaceted customer end contents way to manage, with traditional organically combination of enterprise interaction mode, effectively improved the information service management ability of enterprise, enterprise client content issue capability, membership service, the information flow efficient that precision marketing ability and enterprises information flow and enterprise are external, cost and the content risk management and control of enterprise client management have also been reduced simultaneously.Particularly also promoted the information resources of enterprise to share, be conducive to enlarge the customer group of enterprise, the enterprise customer is obtained more easily from more abundant in content information interaction and the service of multiple enterprises.