CA2356483A1 - Communications prioritizer - Google Patents

Communications prioritizer Download PDF

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Publication number
CA2356483A1
CA2356483A1 CA002356483A CA2356483A CA2356483A1 CA 2356483 A1 CA2356483 A1 CA 2356483A1 CA 002356483 A CA002356483 A CA 002356483A CA 2356483 A CA2356483 A CA 2356483A CA 2356483 A1 CA2356483 A1 CA 2356483A1
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CA
Canada
Prior art keywords
message
unique identifier
database
code
data code
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA002356483A
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French (fr)
Other versions
CA2356483C (en
Inventor
Michael Voticky
Joe Conner
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Rateze Remote Mgmt LLC
Original Assignee
Individual
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Individual filed Critical Individual
Publication of CA2356483A1 publication Critical patent/CA2356483A1/en
Application granted granted Critical
Publication of CA2356483C publication Critical patent/CA2356483C/en
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/107—Computer-aided management of electronic mailing [e-mailing]

Abstract

A method of sorting a received information message in which a source of delivery of the message is indicated by a unique identifier accompanying the message, for example, in an e-mail or voice message system. The method includes steps of receiving the message, looking-up the identifier in a database, assigning a code for the message per the result of the step of looking-up, and prioritizing or forwarding the message according to the code .

Claims (16)

1. A method of sorting a received information message, a source of delivery of the message being indicated by a unique identifier accompanying the message, comprising the steps of:
receiving the message;
looking-up the identifier in a database;
assigning a code for the message per the result of the step of looking-up;
and prioritizing the message according to the code.
2. The method of Claim 1, wherein the code from the step of assigning is maintained in the database and corresponds to the identifier in the database.
3. The method of Claim 2, further comprising the step of:
depositing the message in a virtual mail box corresponding to the code.
4. The method of Claim 3, wherein the virtual mail box performs conventional e-mail mail box functions.
5. The method of Claim 1, wherein the received information message is an e-mail merge and the identifier is an e-mail address corresponding to the e-mail message.
6. The method of Claim 1, wherein the received information message is a voice message and the identifier is a telephone number corresponding to the voice mail message.
7. The method of Claim 1, wherein the steps of the method are performed by a client selected from the group consisting of: a computer, a voice message storage device, and a combination of those.
8. A system for sorting a received information message, a source of delivery of the message being indicated by a unique identifier accompanying the message, the system including a database maintaining known identifiers and desired codes corresponding to the known identifiers, the system also including a designated code different from the desired codes, comprising the steps of:
means for receiving the message;
means for looking-up the unique identifier in the database to determine whether the unique identifier is the same as any of the known identifiers in the database;
a data code, the data code is either (i) if the unique identifier is the same as one of the known identifiers, the one of the desired codes that corresponds to the one of the known identifiers in the database that is the same as the unique identifier, or (ii) otherwise, the designated code;
means for assigning the data code for the message; and means for prioritizing the message according to the data code.
means for receiving the message;
means for looking-up the unique identifier in the database to determine whether the unique identifier is the same as any of the known identifiers in the database;
a data code, the data code is either (i) if the unique identifier is the same as one of the known identifiers, the one of the desired code that corresponds to the one of the known identifiers in the database that is the same as the unique identifier, or (ii) otherwise, the designated code;
means for assigning the data code for the message; and means for prioritizing or forwarding the message according to the data code.
9. The system of Claim 8, further comprising:
a mailbox corresponding to the data code; and means for depositing the message in the mailbox.
10. The system of Claim 8, wherein the mailbox performs conventional e-mail mailbox functions.
11. The system of Claim 8, wherein the received information message is an e-mail message and the unique identifier is an e-mail address or domain name corresponding to the e-mail message.
12. The system of Claim 8, wherein the received information message is a voice message and the unique identifier is a telephone number corresponding to the voice mail message.
13. The system of Claim 8, wherein the system is a client selected from the group consisting of a computer, a voice message storage device, and a combination of the two.
14. A computer-readable medium of instruction, comprising:
a message;
a unique identifier corresponding to the message;
means for receiving the message and the unique identifier;
a database containing known identifiers and desired codes respectively corresponding to the known identifiers;
a designated code;
means for looking-up the unique identifier in the database to determine whether the unique identifier is the same as any of the known identifiers in the database;

a data code, the data code is either (i) if the unique identifier is the same as one of the known identifiers, the one of the desired codes that corresponds to the one of the known identifiers in the database that is the same as the unique identifier, or (ii) otherwise, the designated code;
means for assigning the data code for the message; and means for prioritizing or forwarding the message according to the data code.
15. The computer-readable medium of instructions of Claim 14, further comprising:
a mailbox corresponding to the data code; and means for depositing the message in the mailbox.
16. A system for sorting a received communication, comprising:
an alphanumeric identifier accompanying said communication;
wherein said alphanumeric identifier is used for operations with said communication, except for confirmation.
CA2356483A 1998-12-31 1999-12-15 Communications prioritizer Expired - Lifetime CA2356483C (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US09/224,148 1998-12-31
US09/224,148 US6351764B1 (en) 1998-12-31 1998-12-31 System and method for prioritizing communications messages
PCT/US1999/029777 WO2000041366A1 (en) 1998-12-31 1999-12-15 Communications prioritizer

Publications (2)

Publication Number Publication Date
CA2356483A1 true CA2356483A1 (en) 2000-07-13
CA2356483C CA2356483C (en) 2011-10-18

Family

ID=22839458

Family Applications (1)

Application Number Title Priority Date Filing Date
CA2356483A Expired - Lifetime CA2356483C (en) 1998-12-31 1999-12-15 Communications prioritizer

Country Status (8)

Country Link
US (3) US6351764B1 (en)
EP (1) EP1142232B1 (en)
AT (1) ATE456228T1 (en)
AU (1) AU2362800A (en)
CA (1) CA2356483C (en)
DE (1) DE69941960D1 (en)
MX (1) MXPA01006738A (en)
WO (1) WO2000041366A1 (en)

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Also Published As

Publication number Publication date
EP1142232B1 (en) 2010-01-20
AU2362800A (en) 2000-07-24
US20020065897A1 (en) 2002-05-30
US6351764B1 (en) 2002-02-26
ATE456228T1 (en) 2010-02-15
DE69941960D1 (en) 2010-03-11
CA2356483C (en) 2011-10-18
US6871217B2 (en) 2005-03-22
WO2000041366A1 (en) 2000-07-13
US20050138133A1 (en) 2005-06-23
EP1142232A1 (en) 2001-10-10
MXPA01006738A (en) 2003-05-15

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