CA2329017A1 - Communication system architecture for voice first collaboration - Google Patents
Communication system architecture for voice first collaboration Download PDFInfo
- Publication number
- CA2329017A1 CA2329017A1 CA002329017A CA2329017A CA2329017A1 CA 2329017 A1 CA2329017 A1 CA 2329017A1 CA 002329017 A CA002329017 A CA 002329017A CA 2329017 A CA2329017 A CA 2329017A CA 2329017 A1 CA2329017 A1 CA 2329017A1
- Authority
- CA
- Canada
- Prior art keywords
- computer telephony
- integrated computer
- collaboration
- voice
- communication system
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/0024—Services and arrangements where telephone services are combined with data services
- H04M7/0027—Collaboration services where a computer is used for data transfer and the telephone is used for telephonic communication
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/02—Details
- H04L12/16—Arrangements for providing special services to substations
- H04L12/18—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
- H04L12/1813—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast for computer conferences, e.g. chat rooms
- H04L12/1818—Conference organisation arrangements, e.g. handling schedules, setting up parameters needed by nodes to attend a conference, booking network resources, notifying involved parties
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/14—Session management
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L9/00—Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols
- H04L9/40—Network security protocols
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42314—Systems providing special services or facilities to subscribers in private branch exchanges
- H04M3/42323—PBX's with CTI arrangements
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
- H04N21/40—Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
- H04N21/41—Structure of client; Structure of client peripherals
- H04N21/414—Specialised client platforms, e.g. receiver in car or embedded in a mobile appliance
- H04N21/4143—Specialised client platforms, e.g. receiver in car or embedded in a mobile appliance embedded in a Personal Computer [PC]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
- H04N21/40—Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
- H04N21/47—End-user applications
- H04N21/478—Supplemental services, e.g. displaying phone caller identification, shopping application
- H04N21/4788—Supplemental services, e.g. displaying phone caller identification, shopping application communicating with other users, e.g. chatting
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
- H04N21/60—Network structure or processes for video distribution between server and client or between remote clients; Control signalling between clients, server and network components; Transmission of management data between server and client, e.g. sending from server to client commands for recording incoming content stream; Communication details between server and client
- H04N21/61—Network physical structure; Signal processing
- H04N21/6106—Network physical structure; Signal processing specially adapted to the downstream path of the transmission network
- H04N21/6125—Network physical structure; Signal processing specially adapted to the downstream path of the transmission network involving transmission via Internet
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N7/00—Television systems
- H04N7/14—Systems for two-way working
- H04N7/15—Conference systems
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L69/00—Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
- H04L69/24—Negotiation of communication capabilities
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L69/00—Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
- H04L69/30—Definitions, standards or architectural aspects of layered protocol stacks
- H04L69/32—Architecture of open systems interconnection [OSI] 7-layer type protocol stacks, e.g. the interfaces between the data link level and the physical level
- H04L69/322—Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions
- H04L69/329—Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions in the application layer [OSI layer 7]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/56—Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/56—Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
- H04M3/567—Multimedia conference systems
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N7/00—Television systems
- H04N7/14—Systems for two-way working
- H04N7/15—Conference systems
- H04N7/157—Conference systems defining a virtual conference space and using avatars or agents
Abstract
A collaborative computer telephony system, comprising a communication networ k; a plurality of integrated computer telephony devices connected to the network and identified by unique IP addresses, at least two of the integrated computer telephony devic es supporting collaboration application programs; an indicator on at least one of the integrated computer telephony devices; and a collaborate control program associated with each of the integrated computer telephony devices for detecting commonly supported ones of the collaboration application programs and in response activating the indicator.
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
GB9930496.6 | 1999-12-23 | ||
GB9930496A GB2357659B (en) | 1999-12-23 | 1999-12-23 | Communication system architecture for voice first collaboration |
Publications (2)
Publication Number | Publication Date |
---|---|
CA2329017A1 true CA2329017A1 (en) | 2001-06-23 |
CA2329017C CA2329017C (en) | 2006-03-21 |
Family
ID=10866936
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
CA002329017A Expired - Lifetime CA2329017C (en) | 1999-12-23 | 2000-12-18 | Communication system architecture for voice first collaboration |
Country Status (3)
Country | Link |
---|---|
US (1) | US7472162B2 (en) |
CA (1) | CA2329017C (en) |
GB (2) | GB2357659B (en) |
Families Citing this family (63)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
GB2357659B (en) * | 1999-12-23 | 2003-12-24 | Mitel Corp | Communication system architecture for voice first collaboration |
US8761363B2 (en) | 2001-02-27 | 2014-06-24 | Verizon Data Services Llc | Methods and systems for automatic forwarding of communications to a preferred device |
US8494135B2 (en) | 2001-02-27 | 2013-07-23 | Verizon Data Services Llc | Methods and systems for contact management |
US8774380B2 (en) | 2001-02-27 | 2014-07-08 | Verizon Patent And Licensing Inc. | Methods and systems for call management with user intervention |
US7912193B2 (en) | 2001-02-27 | 2011-03-22 | Verizon Data Services Llc | Methods and systems for call management with user intervention |
US8472606B2 (en) | 2001-02-27 | 2013-06-25 | Verizon Data Services Llc | Methods and systems for directory information lookup |
US8472428B2 (en) | 2001-02-27 | 2013-06-25 | Verizon Data Services Llc | Methods and systems for line management |
US8503639B2 (en) | 2001-02-27 | 2013-08-06 | Verizon Data Services Llc | Method and apparatus for adaptive message and call notification |
US7903796B1 (en) | 2001-02-27 | 2011-03-08 | Verizon Data Services Llc | Method and apparatus for unified communication management via instant messaging |
US7418090B2 (en) | 2002-11-25 | 2008-08-26 | Telesector Resources Group Inc. | Methods and systems for conference call buffering |
US8798251B2 (en) | 2001-02-27 | 2014-08-05 | Verizon Data Services Llc | Methods and systems for computer enhanced conference calling |
US8750482B2 (en) | 2001-02-27 | 2014-06-10 | Verizon Data Services Llc | Methods and systems for preemptive rejection of calls |
US8488766B2 (en) | 2001-02-27 | 2013-07-16 | Verizon Data Services Llc | Methods and systems for multiuser selective notification |
US6976017B1 (en) * | 2001-02-27 | 2005-12-13 | Verizon Data Services Inc. | Method and apparatus for context based querying |
US8488761B2 (en) | 2001-02-27 | 2013-07-16 | Verizon Data Services Llc | Methods and systems for a call log |
US8873730B2 (en) | 2001-02-27 | 2014-10-28 | Verizon Patent And Licensing Inc. | Method and apparatus for calendared communications flow control |
US8751571B2 (en) | 2001-02-27 | 2014-06-10 | Verizon Data Services Llc | Methods and systems for CPN triggered collaboration |
US8503650B2 (en) | 2001-02-27 | 2013-08-06 | Verizon Data Services Llc | Methods and systems for configuring and providing conference calls |
US8467502B2 (en) * | 2001-02-27 | 2013-06-18 | Verizon Data Services Llc | Interactive assistant for managing telephone communications |
US6750897B1 (en) * | 2001-08-16 | 2004-06-15 | Verizon Data Services Inc. | Systems and methods for implementing internet video conferencing using standard phone calls |
US7769865B1 (en) | 2001-10-16 | 2010-08-03 | Sprint Communications Company L.P. | Configuring computer network communications in response to detected firewalls |
US7058689B2 (en) | 2001-10-16 | 2006-06-06 | Sprint Communications Company L.P. | Sharing of still images within a video telephony call |
US6677976B2 (en) | 2001-10-16 | 2004-01-13 | Sprint Communications Company, LP | Integration of video telephony with chat and instant messaging environments |
US7099288B1 (en) | 2001-10-16 | 2006-08-29 | Sprint Communications Company L.P. | Telephonic addressing for establishing simultaneous voice and computer network connections |
US7046269B2 (en) | 2001-10-16 | 2006-05-16 | Sprint Communications Company L.P. | Sharing of prerecorded motion video over an internetwork |
US7385621B2 (en) | 2001-10-16 | 2008-06-10 | Sprint Communications Company L.P. | Private sharing of computer resources over an internetwork |
WO2003034692A2 (en) * | 2001-10-16 | 2003-04-24 | Sprint Communications Company L.P. | Telephonic addressing for establishing simultaneous voice and computer network connections |
WO2003034235A1 (en) * | 2001-10-17 | 2003-04-24 | Infocus Corporation | Dataconferencing method, appliance, and system |
US6981022B2 (en) * | 2001-11-02 | 2005-12-27 | Lucent Technologies Inc. | Using PSTN to convey participant IP addresses for multimedia conferencing |
US6831675B2 (en) * | 2001-12-31 | 2004-12-14 | V Con Telecommunications Ltd. | System and method for videoconference initiation |
US7283154B2 (en) * | 2001-12-31 | 2007-10-16 | Emblaze V Con Ltd | Systems and methods for videoconference and/or data collaboration initiation |
US9392120B2 (en) | 2002-02-27 | 2016-07-12 | Verizon Patent And Licensing Inc. | Methods and systems for call management with user intervention |
US7653192B1 (en) * | 2002-12-20 | 2010-01-26 | Nortel Networks Limited | Multimedia augmented conference bridge |
US7920690B2 (en) * | 2002-12-20 | 2011-04-05 | Nortel Networks Limited | Interworking of multimedia and telephony equipment |
US7496192B1 (en) | 2002-12-20 | 2009-02-24 | Nortel Networks Limited | Interworking of multimedia and telephony equipment |
JP4651912B2 (en) * | 2003-01-27 | 2011-03-16 | Necインフロンティア株式会社 | INTERNET TELEPHONE SYSTEM, CALL CONNECTION CONTROL DEVICE, TERMINAL LINKING METHOD USED FOR THE SAME, AND PROGRAM |
US7899164B2 (en) * | 2003-06-19 | 2011-03-01 | Nortel Networks Limited | Convergence of circuit-switched voice and packet-based media services |
US7894581B2 (en) * | 2003-06-19 | 2011-02-22 | Nortel Networks Limited | Convergence of circuit-switched voice and packet-based media services |
CA2529897C (en) * | 2003-06-19 | 2013-01-08 | Nortel Networks Limited | Convergence of circuit-switched voice and packet-based media services |
US7421469B1 (en) * | 2003-06-26 | 2008-09-02 | Cisco Technology, Inc. | Initiating a collaborative computing session from an advanced capability telephone |
US6975622B2 (en) * | 2003-07-08 | 2005-12-13 | Telcordia Technologies, Inc. | Enhanced phone-based collaboration |
EP1664991B1 (en) * | 2003-08-18 | 2019-03-06 | Cisco Technology, Inc. | Supporting enhanced media communications |
US8873561B2 (en) | 2003-08-18 | 2014-10-28 | Cisco Technology, Inc. | Supporting enhanced media communications using a packet-based communication link |
US7609659B2 (en) | 2004-08-06 | 2009-10-27 | Research In Motion Limited | Systems and methods for facilitating communication over a plurality of communication mediums |
EP1624657B1 (en) * | 2004-08-06 | 2007-06-13 | Research In Motion Limited | System and method for using a first communication over a first communication medium to establish a second communication over a second communication medium |
US8112548B2 (en) * | 2004-09-28 | 2012-02-07 | Yahoo! Inc. | Method for providing a clip for viewing at a remote device |
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US8483100B2 (en) * | 2005-11-14 | 2013-07-09 | Broadcom Corporation | Communication device supporting both internet and public switched telephone network telephony |
US7394366B2 (en) | 2005-11-15 | 2008-07-01 | Mitel Networks Corporation | Method of detecting audio/video devices within a room |
US8150014B2 (en) * | 2006-04-11 | 2012-04-03 | Alcatel Lucent | System and method for transitioning a voice session in progress over a communication network into a voice and data session |
US8170584B2 (en) * | 2006-06-06 | 2012-05-01 | Yahoo! Inc. | Providing an actionable event in an intercepted text message for a mobile device based on customized user information |
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KR101527993B1 (en) * | 2008-04-05 | 2015-06-10 | 소우셜 커뮤니케이션즈 컴퍼니 | Shared virtual area communication environment based apparatus and methods |
PL2405638T3 (en) * | 2010-07-08 | 2015-08-31 | Deutsche Telekom Ag | Method and system for audio-visual telecommunication |
WO2012172310A2 (en) * | 2011-06-16 | 2012-12-20 | Blinkpipe Limited | Video conferencing systems |
US9455876B1 (en) * | 2013-02-01 | 2016-09-27 | Ingram Micro Inc. | Method and standard for integrating applications into a cloud |
US11778034B2 (en) * | 2016-01-15 | 2023-10-03 | Avaya Management L.P. | Embedded collaboration with an application executing on a user system |
CN108664547B (en) * | 2018-03-26 | 2020-01-24 | 平安科技(深圳)有限公司 | Electronic device, conference file sharing method and storage medium |
US11050802B1 (en) | 2020-10-13 | 2021-06-29 | Zoom Video Communications, Inc. | System and methods for running conference applications before, during, and after a network conference |
US11363079B2 (en) | 2020-10-13 | 2022-06-14 | Zoom Video Communications, Inc. | For recording conference application activity associated with a network conference |
US11425176B2 (en) * | 2020-10-13 | 2022-08-23 | Zoom Video Communications, Inc. | Transmitting conference application content during a network conference |
US11936696B2 (en) | 2020-10-13 | 2024-03-19 | Zoom Video Communications, Inc. | Sharing a screen shot of a conference application during a network conference |
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JP2865827B2 (en) * | 1990-08-13 | 1999-03-08 | 株式会社日立製作所 | Data storage method in conference system |
CA2160343C (en) * | 1993-04-13 | 2002-07-16 | Peter J. Ahimovic | System for computer supported collaboration |
US5689641A (en) | 1993-10-01 | 1997-11-18 | Vicor, Inc. | Multimedia collaboration system arrangement for routing compressed AV signal through a participant site without decompressing the AV signal |
GB2289186A (en) * | 1994-04-05 | 1995-11-08 | Ibm | Collaborative working method and system |
JP3326292B2 (en) * | 1994-05-24 | 2002-09-17 | 株式会社東芝 | Communication device and communication method thereof |
US5754636A (en) * | 1994-11-01 | 1998-05-19 | Answersoft, Inc. | Computer telephone system |
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US6204847B1 (en) * | 1995-07-17 | 2001-03-20 | Daniel W. Wright | Shared virtual desktop collaborative application system |
US6185184B1 (en) * | 1995-09-25 | 2001-02-06 | Netspeak Corporation | Directory server for providing dynamically assigned network protocol addresses |
JPH11506595A (en) * | 1996-03-29 | 1999-06-08 | ノーザン・テレコム・リミテッド | Multimedia Document Conference Participation System |
JPH10133984A (en) * | 1996-11-01 | 1998-05-22 | Canon Inc | Communication conference system, its method and terminal equipment |
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US6256389B1 (en) * | 1998-04-23 | 2001-07-03 | Nortel Networks Limited | Integrated telecommunication collaboration system |
US6614781B1 (en) * | 1998-11-20 | 2003-09-02 | Level 3 Communications, Inc. | Voice over data telecommunications network architecture |
US6714637B1 (en) * | 1999-10-19 | 2004-03-30 | Nortel Networks Limited | Customer programmable caller ID alerting indicator |
GB2357659B (en) * | 1999-12-23 | 2003-12-24 | Mitel Corp | Communication system architecture for voice first collaboration |
-
1999
- 1999-12-23 GB GB9930496A patent/GB2357659B/en not_active Expired - Lifetime
- 1999-12-23 GB GB0317654A patent/GB2391134B/en not_active Expired - Lifetime
-
2000
- 2000-12-18 CA CA002329017A patent/CA2329017C/en not_active Expired - Lifetime
- 2000-12-19 US US09/740,221 patent/US7472162B2/en active Active
Also Published As
Publication number | Publication date |
---|---|
GB2357659B (en) | 2003-12-24 |
GB2391134B (en) | 2004-05-12 |
US7472162B2 (en) | 2008-12-30 |
GB2391134A (en) | 2004-01-28 |
US20010056466A1 (en) | 2001-12-27 |
GB9930496D0 (en) | 2000-02-16 |
GB2357659A (en) | 2001-06-27 |
GB0317654D0 (en) | 2003-09-03 |
CA2329017C (en) | 2006-03-21 |
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Legal Events
Date | Code | Title | Description |
---|---|---|---|
EEER | Examination request | ||
MKEX | Expiry |
Effective date: 20201218 |