CA2206134A1 - Technique for obtaining and exchanging information on world wide web - Google Patents

Technique for obtaining and exchanging information on world wide web

Info

Publication number
CA2206134A1
CA2206134A1 CA2206134A CA2206134A CA2206134A1 CA 2206134 A1 CA2206134 A1 CA 2206134A1 CA 2206134 A CA2206134 A CA 2206134A CA 2206134 A CA2206134 A CA 2206134A CA 2206134 A1 CA2206134 A1 CA 2206134A1
Authority
CA
Canada
Prior art keywords
collaborators
session
collaborator
surrogates
controllers
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA2206134A
Other languages
French (fr)
Other versions
CA2206134C (en
Inventor
Vinod Anupam
Narain H. Gehani
Kenneth R. Rodemann
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Nokia of America Corp
Original Assignee
Lucent Technologies Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Lucent Technologies Inc filed Critical Lucent Technologies Inc
Publication of CA2206134A1 publication Critical patent/CA2206134A1/en
Application granted granted Critical
Publication of CA2206134C publication Critical patent/CA2206134C/en
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90Details of database functions independent of the retrieved data types
    • G06F16/95Retrieval from the web
    • G06F16/954Navigation, e.g. using categorised browsing
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F2216/00Indexing scheme relating to additional aspects of information retrieval not explicitly covered by G06F16/00 and subgroups
    • G06F2216/15Synchronised browsing

Abstract

Computer users may utilize different web browsers to access a server system on the World Wide Web (WWW) to create or join a collaborative browsing session.
The users or collaborators in a session are connected by one or more controllers in the server system. When a collaborator creates or joins a session, mobile code is transmitted from the system to the collaborator's computer to create a surrogate thereon, which monitors the collaborator's interaction with a web browser on the computer. The controllers communicate with all the surrogates of the collaborators to coordinate the collaborative browsing effort. When one of the surrogates detects a change by a collaborator of a uniform resource locator (URL), the new URL is communicated through the controllers to the surrogates of all other collaborators in the session. As such, the collaborators are able to move from one URL to another to browse information in a synchronous manner. In addition, the collaborators can interactively communicate with one another in real time through the respective surrogates during the session.
CA002206134A 1996-07-16 1997-05-26 Technique for obtaining and exchanging information on world wide web Expired - Fee Related CA2206134C (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US683,072 1996-07-16
US08/683,072 US5862330A (en) 1996-07-16 1996-07-16 Technique for obtaining and exchanging information on wolrd wide web

Publications (2)

Publication Number Publication Date
CA2206134A1 true CA2206134A1 (en) 1998-01-16
CA2206134C CA2206134C (en) 2000-04-11

Family

ID=24742456

Family Applications (1)

Application Number Title Priority Date Filing Date
CA002206134A Expired - Fee Related CA2206134C (en) 1996-07-16 1997-05-26 Technique for obtaining and exchanging information on world wide web

Country Status (4)

Country Link
US (2) US5862330A (en)
EP (1) EP0820028A2 (en)
JP (4) JP4263260B2 (en)
CA (1) CA2206134C (en)

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