A market-focused, or customer-focused, organization first determines what its potential customers desire, and then builds the product or service. Marketing theory and practice is justified in the belief that customers Cheap Bassinets use a product or service because they have a need, Cheap Bassinets or because it provides a perceived Cheap Bassinets benefit.
Two major factors of marketing are the recruitment of new customers (acquisition) and the retention and expansion of relationships with existing customers (base management). Once a marketer has converted the Cheap Bassinets prospective buyer, base management marketing takes over. The process for base management shifts the marketer to building a relationship, nurturing the links, enhancing the benefits that sold the buyer in the first place, and improving the product/service continuously to protect the business from Cheap Bassinets competitive encroachments.
For a marketing plan to be successful, the mix of the four "Ps" must reflect the wants Cheap Bassinets and desires of the consumers or Shoppers in Cheap Bassinets the target market. Trying Cheap Bassinets to convince a market segment to buy something they don't want is extremely expensive and Cheap Bassinets seldom successful. Marketers depend on insights from marketing research, both formal and informal, to determine what consumers want and what they are willing Cheap Bassinets to pay for. Cheap Bassinets Marketers hope Cheap Bassinets that this process will give them a sustainable competitive advantage. Marketing management is the practical application of this process. The offer is also an important addition Cheap Bassinets to the Cheap Bassinets 4P's theory.
Within most organizations, Cheap Bassinets the activities encompassed by the marketing Cheap Bassinets function are led by a Vice President or Director of Marketing. A growing number of organizations, especially large US companies, have a Chief Cheap Bassinets Marketing Officer position, reporting to the Chief Executive Officer.
|
The American Marketing Association (AMA) states, �Marketing is the activity, set Cheap Bassinets of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, Cheap Bassinets and society at large.".
Marketing methods are informed by many of the social sciences, particularly psychology, sociology, and economics. Anthropology is Cheap Bassinets also a small, but Cheap Bassinets growing influence. Market research underpins these activities. Cheap Bassinets Through advertising, it is also related to many of the creative arts. Marketing is a wide and Cheap Bassinets heavily interconnected Cheap Bassinets subject with extensive publications. It is also Cheap Bassinets an area of activity infamous for re-inventing itself and its vocabulary according to the times and Cheap Bassinets the culture.
Many companies today have a customer Cheap Bassinets focus (or customer orientation). This implies that the company focuses its activities Cheap Bassinets and products on consumer demands. Generally there are Cheap Bassinets three ways of doing this: the customer-driven approach, the sense of identifying market changes and the Cheap Bassinets product innovation approach.
In the consumer-driven approach, consumer Cheap Bassinets wants are Cheap Bassinets the drivers of all strategic marketing decisions. No strategy is pursued until it passes the test of consumer research. Every aspect of a market offering, Cheap Bassinets including the nature of the product itself, is driven Cheap Bassinets by the Cheap Bassinets needs of potential consumers. The starting point is always the consumer. Cheap Bassinets The rationale for this approach is that there is no point spending R&D funds developing products that people will Cheap Bassinets not buy. History attests to many products that were commercial failures in spite of being technological breakthroughs.
A formal approach to this customer-focused marketing is known Cheap Bassinets as SIVA[3] (Solution, Information, Value, Cheap Bassinets Access). Cheap Bassinets This system is basically the four Ps renamed and reworded to provide a customer focus.
|
The SIVA Model provides a demand/customer centric version alternative to the well-known 4Ps supply side model (product, price, place, promotion) of marketing management.
In a product innovation approach, the company pursues product innovation, then tries to develop a market for the product. Product innovation drives the process and marketing research is conducted primarily to ensure that Cheap Hotels Orlando a Cheap Bassinets profitable market segment(s) exists for the innovation. The rationale is that customers may not know what Cheap Bassinets options will be available to them in the future so we should not expect them to tell us what they Cheap Bassinets will buy in the Cheap Bassinets future. However, marketers can aggressively over-pursue product innovation and try to Cheap Bassinets overcapitalize Cheap Bassinets on a niche. When pursuing a Cheap Bassinets product innovation approach, Cheap Bassinets marketers must ensure that they have a varied and multi-tiered approach to product innovation. It is claimed that Cheap Bassinets if Thomas Edison Cheap Bassinets depended on marketing research he would have produced larger candles rather than inventing light bulbs. Cheap Bassinets Many firms, such as Cheap Bassinets research and development focused companies, successfully focus on product innovation (Such as Nintendo who constantly change Cheap Bassinets the way Video games are played). Many purists doubt Cheap Bassinets whether Cheap Bassinets this is really a Cheap Bassinets form of Cheap Bassinets marketing orientation at all, because of the ex post status Cheap Bassinets of consumer research. Some even question whether it is marketing. Cheap Bassinets |