Customer emails, social media inquiries and phone calls will be handled at an expanded Dundee call centre. Photograph: Rui Vieira/PA.
To listen to the ramblings of Dennis Holt, chairman of the Co-operative Bank, one might be forgiven for thinking that he hadn't spent the best part of the last six months locked in protracted and heated negotiations in the offices of lawyers and ...
Japan's Vanilla Air has apologised after a wheelchair user was forced to crawl up a set of stairs to the plane. Hideto Kijima had boarded with the help of friends on his outbound flight.
All three coffee chains have responded to the findings, saying they are taking steps in the matter. Photograph: Glasshouse Images/Getty Images.
Annual house price growth in London dropped to 1.2% between April and June, Nationwide found. Photograph: Dominic Lipinski/PA. Housing market.