Five thousand people complain each week about payment protection insurance (PPI) to the consumer dispute body, the Financial Ombudsman Service.
A forecast-beating second quarter helped Arm Holdings jump more than 5 per cent as the wider market rebounded from recent woes. Shares in the chip designer were up 47.5p at 881p as surging licensing fees helped profits to grow 9 per cent.
Investors who bought shares in Royal Mail's flotation last year have experienced something of a roller-coaster ride. The shares rose quickly from the flotation price of 330p to close at 455p on the first day of trading and went on to peak at 615p on January 15.
Government plans to tackle fuel poverty are "inadequate" and "meaningless", campaigners have warned, after ministers unveiled new targets for insulating homes.
A Pro-Russian rebel stands near the burnt Ukrainian army tank on the outskirts of Donetsk. Geopolitical concerns are worrying UK firms.