N.E.W. can help broken items work like new again. N.E.W. Customer Service Companies offers extended warranty contracts and buyer protection programs and product support for major financial services firms, manufacturers, retailers, and satellite TV companies. Each year the company serves some 150 million consumers around the world. N.E.W.'s product protection contracts guarantee extended service for jewelry, appliances, consumer electronics, phones, computers, and other items. N.E.W. has a network of service providers that repair or replace broken items. It also offers account management and marketing services to its clients. Berkshire Partners and Freeman Spogli together own about 65% of N.E.W.