The Pert Group (formerly PERT Survey Research) can provide quantitative and qualitative research but most importantly, it helps clients understand their customers. The firm's custom market research services tackle such topics as customer satisfaction, market segmentation, ad tracking, and positioning (brands, products, or corporate). In addition to their consumer research services, Pert Group helps clients to assess their training needs and develop job satisfaction surveys. It has offices in Connecticut, Missouri, and Pennsylvania. The Pert Group was formed in 2009 when the former PERT Survey Research merged with two other research firms: Pulsar Research & Consulting; and Market Directions.