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 Enterprise Solutions: Google Search Appliance

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Product Features

The Google Search Appliance delivers highly relevant, fast, easy-to-use search results to users across all corporate content – including file servers, web servers, document and content management systems and enterprise applications.

What's New Snapshot - Version 5.0 Features back to top

New Google Search Appliance version 5.0 features give users secure access to more content sources, with enhanced search quality and new user interface options.

Reach

Content Connector Framework The connector framework makes it easy for partners, developers and customers to write connectors to any content system. We have provided pre-built connectors for the following ECM systems: Microsoft SharePoint, IBM FileNet, OpenText LiveLink and EMC Documentum. Learn more about the Content Connector Framework.

Security

Google SAML Bridge - Windows Integrated Authentication Google SAML Bridge provides support for Windows Integrated Authentication. When enabled, end users will not be prompted for credential's when they enter search queries through their browser, instead the Google Search Appliance uses the same credentials that the user supplied for the Windows domain when logging in to their Windows machine.

Secure file system crawling and serving The Google Search Appliance provides support for secured crawling and serving of secured file shares.

SAML SPI enhancements The Google Search Appliance provides support for SAML SPI. With this release, we have made significant performance improvements to our SAML SPI framework and as a result, the customers who leverage SAML SPI will see improved performance on their secured search queries.

Search Quality

Date Biasing The new Date Biasing feature allows administrators to influence the search ranking based on the age of the documents. Administrators can also specify the amount of influence that Date Biasing should have in an easy-to-use web-based interface.

Google Enterprise Labs Google is continuously innovating with new search technologies that enhance the search experience. Now, owners of a Google Mini or Google Search Appliance can download these new experiments from the Google Enterprise Labs site. These innovative experiments are supported by the developer community and are not part of the Google Search Appliance or Mini release yet.

Initial labs launch features include:

Search-as-you-Type The new Search-as-you-Type feature allows users to add dynamic, real-time search to your Google Mini or Google Search Appliance user interface. Your search box will dynamically present suggestions and auto-complete queries before the user has even finished typing. In fact, we've architected the feature so that you can use Search-as-you-Type on any text input field.

Do-It-Yourself KeyMatches Let your users collaborate and improve your search results. Do-It-Yourself KeyMatch lets your users automatically promote specific web pages for certain search terms. In conventional KeyMatch, users have to ask their Google Search Appliance administrator to add the KeyMatches for them. Now, users can do it themselves in minutes. Administrators can still monitor what has been added and deleted.

Parametric Search Your content already has great metadata? Wouldn't it be nice to give your users access to that information to help refine their search results? The Google Search Appliance support for parametric search makes it easy to use that metadata. Simply plug in this AJAX-based UI component and see search in a whole new light.



End User Features back to top

The Google Search Appliance offers end users many of the same benefits that they have come to expect from Google.co.uk with specific enterprise enhancements that make search easy, useful and intuitive:

•  Results Hit Clustering
  Enable users to drill down on a specific subject and refine their searches more easily with automated grouping of search results by topic.
Query Expansion in Additional languages
  Increase the number of relevant search results with query stemming and synonyms dictionaries for French, Italian, German, Spanish and Portuguese.
•  Google Quality and Ranking
  Find the highest quality and most relevant documents; Google factors in more than 100 variables for each query.
•  Dynamic Page Summaries
  Judge relevance of results more easily with dynamically generated snippets showing your query in the context of the page.
•  Results Grouping
  Navigate search results easily and clearly using intelligent grouping of documents residing in the same narrow subdirectories.
•  Automatic Spellcheck
  Avoid missing results through typos or misspellings. Google automatically suggests corrections with startling accuracy, even on company-specific words and phrases.
Google Toolbar for Enterprise
  Put a Google search box in your corporate browser. The installer package enables deployment across your enterprise and custom search buttons enable integration with your Google Search Appliance.
Google Desktop for Enterprise
  Search content on your local hard drive - files, email, IM chats, web pages viewed, etc. Integrates with the Google Search Appliance to provide search results from your computer, the intranet and the Internet in a unified interface.
•  Cached Pages
  View search results even when the sites are down via cached copies of pages included in the search results.
•  Highlighted Query Terms
  Find the most relevant section of a document quickly using the highlighted query terms displayed on cached documents.
•  View as HTML
  Display documents without needing the original client application of the file format thanks to automatic reformatting of over 220 file formats into HTML.
Sort by Date
  Access time-sensitive information first via date sorting.
•  Advanced Boolean Search
  Perform complex and sophisticated queries with over 10 special query terms, including Boolean AND, OR and NOT searches.
Number Range Search
  Restrict search results by a number range - makes it easy for users to restrict by price range or any other numerical value.
Date Range Search
  Enables users to restrict search results to a particular date range.

Enterprise Content back to top

•  Source Biasing Options
  Identify your organisation's authoritative content sources easily to enhance the relevance of search results.
Open Source Connectors for Microsoft SharePoint
  Index and search content residing in Microsoft SharePoint 2003 and 2007.
OneBox for Enterprise [pdf]
  Provide users with access to an infinite variety of information sources from inside or outside your company. Google OneBox for Enterprise provides fast front end and up-to-the-minute information across enterprise applications and services - including Cisco VOIP system, Cognos, Employease, Oracle Applications, Salesforce.com, SAS and many more.
External Metadata Indexing
  Index external metadata repositories and their associated documents for easy searching across annotated and enhanced content in document and content management systems.
File Server Crawler
  Crawl CIFS file servers internally as simply and easily as crawling web pages.
Databases [pdf]
  Provide access to data stored in your relational databases by crawling the content directly from the database and serving the content in a number of formats including IBM DB2, Microsoft SQLServer, MySQL, Oracle and Sybase.
Third-Party Content Feed API [pdf]
  Push non-web accessible content – content from portals, content management systems, file shares - into your Google Search Appliance with a simple XML conversion.
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Continuous Crawler

 

New content is crawled on an ongoing basis, ensuring that new content appears in search results fast.

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Web Servers

 

Provide access to content from all your web servers, regardless of location.

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Proxy Servers

 

Include externally hosted company content via crawling of proxy servers.

•  Lotus Domino
 

Integrate with Lotus Notes environments using fast, efficient crawling of Lotus Domino servers.

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Meta Tags

 

Deliver search narrowing and filtering based on meta tag values and display of meta tag values in search results.

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File Types

 

Search more than 220 file types, including HTML, Microsoft Office, PDF, PostScript, WordPerfect, Lotus and many others.

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languages

 

Restrict search results to any of 28 auto-detected languages.


Security and Access Control back to top

The Google Search Appliance provides document and user-level access control across all web-enabled enterprise content to ensure that users only see search results for documents that they are allowed to access. Google's access control capabilities integrate with your existing enterprise security systems and enforce the policy already in place in your content systems and applications.

Secure Web Content
  Enable secure searching of information protected by basic HTTP authentication, NTLM version 1 and 2.
Enterprise Single Sign-On
  Integrate with forms-based single sign-on security systems, including Oblix and Netegrity, to enable seamless searching across secure content.
Secure Content API
  Search across secure content using Google's SAML Authorisation SPI to integrate into existing access control systems.
x509 Client Certificates
  Serve secure results to users using mutually authenticated x509 client certificates.
Lotus Domino Security
  Integrate with Lotus Notes environments using fast, efficient crawling of Lotus Domino servers.

Administration and Customisation back to top

•  Source Biasing Options
  Identify your organisation's authoritative content sources easily to enhance the relevance of search results.
•  Google Analytics Integration
  Understand how visitors are using your public website and improve the effectiveness of your search results.
•  Auto-generate a sitemap for Google.co.uk's crawler
  Automatically build a sitemap that you can submit to Google Webmaster Tools so that Google.co.uk can discover and crawl your public website's content.
•  SNMP Monitoring
  Monitor system health and appliance crawling as well as serving statistics via a standard SNMP interface.
•  Localised Administration
  Administer your Google Search Appliance around the globe in 16 different languages. Full administration is now supported in Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Portuguese (Brazilian), Russian, Spanish and Swedish.
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Web-Based Admin Console

 

Configure multiple logins and administrative roles for crawling, serving and monitoring with an intuitive, easy-to-use interface.

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Unlimited Collections

 

Segment the search index to show different results to different users (for example, by domain name, geography, job function, etc.).

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Filters

 

Easily restrict searches to specific languages, file types, web sites and/or meta tags.

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Synonyms

 

Define synonyms for company-specific acronyms or terminology and have those terms displayed as suggested alternative queries.

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KeyMatch

 

Define matches between URLs and keywords with targeted URLs displayed above the main set of search results.

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Look and Feel

 

Customise search results layout pages using XSLT style sheets. Provide different branding on different areas of your site.

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Reporting

 

View and export daily and hourly result sets, top queries, special feature use and more.

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URL Tracking

 

View analysis of all crawled content to quickly identify problematic servers, errors and sources of content.

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RAID Support

 

Provides redundancy from disk drive failures, increasing reliability and uptime.

Remote Diagnostics

 

Simplify maintenance with optional remote diagnostics from Google support.

Google Enterprise Professional
  Get access to Google Search Appliance experts for specialised assistance with integration and customisation.

Contact sales for more information.


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