Learning Centre

 
   

3. Targeting

3a. Search and Contextual Targeting

The Google Network

Objective: Learn about Google's search targeting, contextual targeting to content pages and site-targeted advertisements.

Google Network Overview 

The Google Network lets advertisers reach users across the Internet - from small newsletters to large search engines. Since search result pages make up a very small fraction (around 5%) of all pages viewed online, the Google Network provides a cost-effective way to reach users on the greater portion of the web.

Remember that the Google Network is split into the search network (which includes Google and other search sites like uk.ask.com) and the content network (like Google Mail, newsletters and bebo.com). Together, the search and content networks make up thousands of search and content sites displaying targeted Google ads. See other sites where your ad might appear.

By default, AdWords keyword-targeted campaigns are opted in to the entire Google Network: Google search, search partners and the content network (with 'Relevant pages across the entire network' as the setting). You can opt in or out of the search or content networks at any time on your Edit Campaign Settings page. To do so: Sign in to your account > Tick the box beside the campaign that you want to edit > Click the Edit Settings button > Tick or un-tick the boxes and radio buttons under the section titled 'Networks and bidding' > Click Save Changes.

  • Keyword-targeted ads can appear across search and content pages in the Google Network. Google uses search targeting to match keywords to search queries on search sites. For content pages, Google uses contextual targeting to match keywords to web page content. (See details below.)

  • Placement-targeted ads can only appear on pages in the content network. The advertiser chooses a specific audience and site, or portion of a site, to target. If the ad group also has keywords, the keywords and placements will work together to determine where ads should appear. Keywords will continue to match your ads to placements through contextual targeting, and you can add your own placements to bid more when your ad appears on certain sites, or to limit your ad to appearing only on the placements you target. To learn more, see the Placement targeting lesson.

  • Google displays ads in the search network and in the content network based on relevancy factors. You can test different results by creating two separate campaigns - one targeted to the search network and one targeted to the content network. This lets you customise your ad text, keywords, placements (if any) and bids.

  • The appearance of your ads may vary slightly among Google Network sites to match the look and feel of different web pages. Google automatically formats your ads for you. AdWords ads are always clearly labelled as advertising-related links.

  • Text ads can appear on search pages and on content pages. Ads that contain graphics (like image ads and video ads) can only appear on content pages. To learn more, visit the Using Different Ad Formats lesson.

Shortform:

Search Targeting 

Search targeting applies to ads shown on Google search results pages, as well as to ads on sites in the Google search network. Ads shown on these pages appear alongside the search results, and are always specific to that particular search query. If the advertiser's keyword matches the user's search term, the advertiser's ad could appear.

Advertisers can fine-tune their search targeting using phrases, negative matches, broad matches and other Google AdWords features. For more information, please refer to the Keyword Matching section.

Contextual Targeting 

Contextual targeting is used to match ads with keyword targeting to sites within the content network. Our system analyses the content and theme of the site, considering factors such as text, language, link structure and page structure. From these factors, Google determines the central themes of the web page and targets AdWords ads to the page based on the advertiser's keyword selections and language and location targeting.

As a result, contextually targeted ads provide useful information to readers and attract an audience with an established interest in your message.

You can fine-tune ads for contextual targeting by using the site exclusion function in your AdWords account. Site exclusion lets you choose sites, or types of sites, that you don't want your ads appearing on - such as competitor sites, low conversion rate sites or sites that conflict with your interests. To learn more about site exclusion, visit the Site Exclusion Tool lesson.

You can also now combine keyword targeting and placement targeting in the same ad group. This lets you define specific content sites where you want your ads to show (based on your keywords), and allows you to bid more effectively when a keyword match is found on a targeted site. To learn more about how to combine keyword and placement targeting, read the Keywords and Placements Together lesson.

Quality of Ad Delivery 

Google's language processing capabilities can untangle terms that might otherwise be confusing. When a page mentions Java, for instance, our system analyses the context to distinguish between the coffee, the programming language and the Indonesian island.

Using the same technology, the AdWords system detects sensitive themes and restricts inappropriate ads from appearing, as in the case of tragedies in the news. Google is continuously updating our system with the latest analysis of all sites in our content network, so ads are always relevant to the content of the page, even as the content of the page changes. Contextual ads may be formatted in many ways, depending on the look and feel of the publisher website, so they fit with the rest of the webpage. AdWords ads are always clearly labelled as advertising-related links.

Performance and Pricing 

We evaluate your ad's performance on a case-by-case basis for each site on which your ad appears. This means that the performance of your ads on a content site does not affect the ranking of your ads on a search results site in any way. Clicks from contextual targeting usually means additional qualified leads for you at no risk to the performance of your campaign.

In addition, Google uses "smart pricing" technology for clicks made in the content network. Ads in the content network sometimes return lower conversion numbers than ads in the search network. To make up the difference, smart pricing automatically lowers the cost of these content clicks.

If you find that you receive better business leads or a better return from ads on content sites than on search sites (or vice versa), you can enable content bids at the ad group level or campaign level. Content bids let you set one price for ads on search sites and a separate price for ads on content sites.

To learn more about smart pricing and content bids, visit the Cost Control lesson.

 
 
Contextual Targeting

Objective: Dive deeper into contextual targeting by gaining an understanding of some of the key differences between how AdWords shows ads for content and for search. Then, learn some strategies for building and tracking a contextually targeted campaign.

Contextual Targeting Vs. Search Targeting 

You've already learned some of the basic differences between contextually targeted ads and search-targeted ads(see the Google Network topic) - mainly that contextually targeted ads only appear on content pages and properties, and search-targeted ads only appear on search sites. However, the way AdWords interprets your keywords for each type also varies.

For contextual targeting, AdWords looks at the themes of the keywords in an ad group to decide whether to show your ad for relevant content. If one of your keyword themes matches the theme of the content, your ad might be shown. For search targeting, however, your ad can appear based on the keywords that you've chosen and how they match the search term that a user enters.

Since keywords are analysed differently, it's best to create two separate campaigns - one geared to search and one geared to content. This allows you to structure each campaign with different objectives in mind.

Here's a summary of some of the key differences between search targeting and contextual targeting. Remember these concepts when building your campaigns.

Search Targeting Contextual Targeting
Place where ad can appear:
Search results pages in the search network Web pages and other properties (like videos) in the content network
Acceptable ad formats:
Text only Text ad, image ad, flash ad, video ad, gadget ad
Basis of ad being shown:
Keyword relevancy Keyword themes in each ad group, combined with ad group placements (if any)
Bidding options:
CPC CPC and CPM*

*Note: CPM bidding is only available for campaigns that don't target the search network. Campaigns that target the search network must use CPC bidding.

Creating Contextually Targeted Campaigns 

How do you create a keyword-targeted campaign specifically for content? Start with the basics. That is, organise your campaign around a single campaign goal (See Organising Your Account for details.) Then create ad groups around a common theme and choose some general keywords that fit. Unlike search advertising where you often look at keywords individually, keywords used for contextual targeting should be woven together collectively under a common theme.

Campaign strategy: as discussed previously, create a separate campaign when targeting the content network. To do this, create a new campaign in your account, starting with keywords. Then go to your Edit Campaign Settings page, and find the 'Networks and bidding' section. Choose 'The content network' and 'Relevant pages across the entire network'.

As always, make sure that your budget is set to a price that you can afford and that you only target locations and languages to which your services relate.

Ad group strategy: create at least three ad groups, each around a common theme. The idea is to bring additional traffic to your site by covering the entire market to which your products or services relate. For example, create one ad group around the exact product or service that you are offering; a second ad group around similar products or services and a third ad group around your audience demographics.

Next create a keyword list that fits the theme of each ad group. It's useful to include both general and specific keywords.

Finally, create multiple ads for each ad group. Try intermingling different ad formats, such as text ads with image ads. To keep everything related, choose the same Destination URL for every ad in a particular ad group.

Here is an example of how a pet supplier might organise its account with the goal of selling more dog supplies.

Ad group 1:  Direct product theme (dog supplies) Ad group 2 theme: complementary products (pet supplies)

Ad group 3: audience theme (dog owners)

Keywords

Keywords

Keywords

dog supplies
dog products
dog food
dog treats
dog bones
dog crates
dog collars
dog beds
leads
dog shampoo
-cat
-fish
-pet
-training
-adoption
-guide
pet supplies
cat supplies
fish food
cat food
pet products
animal products
-training
-adoption
-obedience

Dog Day Care
Dog Walkers
Kennels
Dog training


Follow these tips when creating your own contextually-targeted campaign:

Do:
  • Create separate campaigns for contextually-targeted ads and search-targeted ads.
  • Set your bids at the ad group level.
  • Base each ad group around a single theme.
  • Test different ad formats (text, image, video).
  • Point all ads in a particular ad group to the same Destination URL. The more specific the landing page, the better.
  • Create short keyword lists.
  • Use negative keywords.
  • Write compelling, specific ads. (See Writing Targeted Ads.)
  • Use placement targeting to raise your bid for websites or other placements where you particularly want your ad to appear. Or use placements to lower your bid for websites where you know your ad doesn't perform well.
Don't:
  • Create different Destination URLs per ad group.
  • Bid at the keyword level.
  • Use keyword matching options.
  • Include both singular and plural keywords.
  • Have more than 50 keywords per ad group.
  • Create just one ad group per campaign.
  • Choose generic landing pages for each ad group.

Tracking Your Contextually Targeted Ads 

Tracking how your ads perform is important in determining what works and what does not. With proper data, you can make a more informed decision about how to adjust your messaging, keywords and bids for the greatest success.

To see how your ads are doing on various pages in the content network, launch the Placement Performance Report (PPR). This report shows performance statistics for your ads on specific domains and URLs. You will get information on where your ad is shown, as well as the CPC, total clicks and total impressions from sites where your ad appears.

Before running the report, try implementing either Google conversion tracking or Google Analytics — both free programmes accessible in your account. Conversion data often provides the clearest insight about how your ads are doing on a specific site.

Running and Analysing a PPR Report 

To run a PPR report:

  1. Sign in to your account at https://adwords.google.co.uk.
  2. Click Create a New Report.
  3. Select Placement Report under step 1, Report Type.
  4. Complete the rest of the form by choosing the data you'd like to see for a specific period of time. Choose a date range spanning from one to two weeks.
  5. Click Create Report when you have finished. To see a complete description of these steps, visit How do I create a Product Placement Report.
Once you run the report, check the results. Focus on the areas that matter the most by initially sorting the data by column fields such as 'Clicks' or 'Cost'. This helps you understand which domains or URLs give your ads the most exposure.

Here are some tips for analysing a PPR report:

  • Implement Google's conversion tracking so that you can understand how individual sites are converting for you.
  • Don't focus on lower overall click-through rates (CTR). Remember: a low CTR on a given site does not necessarily mean your ads perform poorly. Users behave differently on content pages than they do on search sites. For more telling information, rely on your conversion data.
  • When you find placements where ads from one ad group convert well, consider targeting those placements on the Placements tab in your ad group. Try raising your bid so that your ads will have a better chance of appearing whenever your keywords put your ad on that placement. Or try doing the opposite with poorer-performing placements: lower your bid to seek a better ROI on those specific placements.
  • Respond to only statistically significant data. It may take several weeks before you can see how your ad is doing on a specific site. Wait until you have enough click and impression data before making decisions.
  • Use the site exclusion tool to exclude sites that are not converting for your campaign.

 
 

3b. Placement Targeting

Introduction

Objective: learn how placement targeting works on ad campaigns.

What is Placement Targeting? 

Placement targeting is an alternative to traditional AdWords keyword targeting, but it can also be combined with keyword targeting to allow for a more refined reach to your selected audience. Placement targeting allows advertisers to choose individual websites in the Google content network or specific sections of those sites where they would like their ads to appear. Placement targeting gives advertisers the ability to:

  • Advertise on a favourite site or sites
  • Reach customers early in the advertising cycle, with ads designed to increase awareness or to promote a brand
  • Bid using either cost-per-click (CPC) pricing or using an alternativeĀ·cost-per-thousand impressions (CPM) pricing model. (See Pricing and Ranking below for details.)
  • Combine with keyword targeting to define specific content sites where ads with keyword targeting should be shown and allows for more effective bidding when a keyword match is found on a targeted site. (See the Keywords and Placements Together lesson for more information).

Why Use Placement Targeting? 

Creating a campaign with placements only is often a good choice for advertisers who want to promote a brand or a new product to a specific audience. With placements, you can select the exact sites where you want your ads to appear.

Mixing placements with keywords in the same ad group is also a good way to refine content network campaigns. Your keywords determine where on the content network your ads can appear, and your placements can be used to raise your bid for certain placements, or to limit your ads to appearing only on the placements you choose, and only when pages on those placements match your keywords.

If you're not sure if placement targeting is for you, you can create separate campaigns with placements only, or create separate ad groups mixing placements with keywords. Then track your results to see what works best for you.

Learn more about how keywords and placements work together.

Appearance and Location 

Campaigns using placement targeting can include text ads and rich ad formats (like image and video ads), and they maintain the same look and feel as standard ads using keyword targeting alone.

However, a placement-targeted ad always fills the entire ad position (space reserved for ads on a page) itself. This means that only one placement-targeted ad appears on a content page. If you run a text ad, the ad would be expanded to its expanded text ad format so as to fill the entire position.

To see how ads can be formatted on a content network page, visit our ad format page.

 
 
Starting a Campaign with Placements

Objective: learn the steps for creating a new campaign by starting with placements where the ads can appear.

Campaign Creation 

when you create a new campaign in your AdWords account, you're offered a choice: 'Start with keywords' or 'Start with placements'. Either way, you begin in the same place: on your Campaign Summary page. Sign in to your AdWords account, then click the Campaign Management tab, then click the link titled New online campaign. You'll see a pull-down menu with the 'Start with keywords' and 'Start with placements' options.

The creation process for both choices is similar. But when you start with placements, you'll notice a few differences from starting with Keywords:

  • Placements: instead of creating a list of keywords to trigger your ad, you create a list of websites or related placements where you'd like your ad to appear.

  • Placement Tool: instead of using the Keyword Tool to find potential keywords to advertise on, you use a Placement Tool to find potential placements where you'd like your ad to appear. You can list exact URLs or use other criteria to generate a list of available placements. This is explained in more detail below.

Choosing Placements 

The Placement Tool appears when you create a new campaign or ad group starting with placements, or when you click the Add placements link on the Placements tab of an existing campaign. The Placement Tool helps you select websites and other placements in the content network where you'd like your ad to appear.

The Placement Tool offers four ways to choose placements:

  • Browse categories: Shows sites and related placements that match categories (like Entertainment) or subcategories (like Music) that you select. For best results, narrow the topic by choosing subcategories that most precisely match your ad.

  • Describe topics: Shows sites and related placements relevant to words or phrases you enter. For instance, a coffee merchant might enter topics like organic coffee beans, coffee or coffee products. We will then display a list of sites relating to the topics entered.

  • List URLs: shows placements that exactly match, or are related to, URLs you enter. For example, if you are advertising tennis equipment, you might enter the URLs of your favourite tennis or sports websites. If the sites that you enter are part of the Google content network, we will display those sites as available for targeting. If not, we will display a list of related sites that may have a similar audience. You can then choose the placements where you would like your ad to appear.

  • Select demographics: Shows sites and related placements popular with the audience demographics you select. For example, you might choose an audience age range of ages 35-44. We'll display placements likely to target that audience.
For each of the above methods, you can generate up to 100 content placements that match your criteria. Each placement includes an estimate of the Max. Impressions/Day the number of impressions available to all advertisers on the URL in an average day.

Click Add next to placements where you'd like your ad to appear. Placements that you select move to the Selected Placements list on the right-side of the page. Click the Add Selected Placements button to save them to your ad group.

To match your ad to the most relevant placements, we recommend that you use all four methods above.

 
 
Pricing and Ranking

Objective: Understand how cost-per-thousand-impressions (CPM) pricing works and how CPM ads compete with CPC ads.

CPM Pricing 

The content network lets you bid for ad space in either of two ways: with the classic cost-per-click (CPC) pricing, or with cost-per-thousand impressions (CPM) pricing.

With CPM pricing, you set the maximum price that you're willing to pay for every 1000 impressions, or views, that your ad receives on a given site. This means that you are charged whenever your ad appears, whether a user clicks it or not.

As it does with keyword-targeted ads on the search network, AdWords automatically lowers the actual CPM to the minimum price needed to win the auction in a given position on the content network. In many cases, advertisers pay a price lower than their CPM bid.

CPM pricing can be used with keywords or with placements. CPM pricing is only available for campaigns that target the content network. It can't be used in campaigns that target the search network.

Ranking 

When an ad with CPC pricing and an ad with CPM pricing enter the same auction, AdWords uses a system of effective CPM, or eCPM, to compare and rank the ads.

For ads with CPC bidding, the AdWords system considers the ad's bid, click-through rate (CTR) and other relevance factors, all taken across 1000 impressions. The resulting figure is the ad's eCPM or effective cost per thousand impressions.

For any available ad position, the eCPMs of ads with CPC pricing are compared to each other and to the bids of any eligible ads with CPM bidding. The highest-ranking ad wins the position and is displayed to the user. An image ad must outrank the eCPM of the top four keyword-targeted text ads in order to win the space.

Regardless of the type of ad that wins the position, the AdWords Discounter monitors the competition and ensures that the winning ad is charged only what is necessary to maintain its ranking above the next highest ad.

To learn more about the AdWords Discounter, visit the Cost Control lesson.

 
 

3c. Location & Language Targeting

How AdWords Targets Users

Objective: Learn how Google determines the location and language of a user by Google domain, query parsing, IP address and language preference detection.

Overview 

Your ads are targeted to reach a certain audience, based on your chosen language and location targeting options (see the next topic for more details). With this information, AdWords works to ensure that your ad appears to your chosen audience.

When a user searches Google or sites across the Google Network, we will determine to show your ad based on the user's:

  • Google domain
  • Query entered (called query parsing)
  • Internet Protocol (IP) address
  • Language preference

Google Domain 

Google has over 100 country-specific domain extensions to which AdWords ads can be shown. The domain is the suffix attached to each web address, such as .com, .fr and .es. Google.com is geared to users in the United States, Google.fr to users in France and Google.es to users in Spain.

When a user searches on any of the hundreds of Google domains, AdWords displays ads according to the domain used. For example, if a user located in Spain searches on Google.fr, AdWords shows ads targeted to France.

Query Parsing 

With query parsing, Google can use the user's search query to determine when to show ads targeted to a specific region or city.

For example, if a user in New York searches for hotels in Hollywood, the user sees ads targeted to the Hollywood area.

This search functionality only applies to ads that target certain areas worldwide.

IP Address 

Google can sometimes identify a user's IP address to determine a user's general physical location. An IP address is a unique number assigned to each computer connected to the Internet (such as 10.32.20.135). The IP address is automatically assigned by a user's Internet Service Provider (ISP).

We will only use the IP address to show regionally (region and city) targeted or customised ads or when a user searches Google.com from any location.

  • Regionally-targeted and customised ads: If a Google user searches plumbers from a New York area IP address, we may display regional or customised ads targeted to New York, even though New York is not in the search query.

  • Google.com searches: If a user with an IP address in France searches on Google.com, the user might see ads targeted to France, even though the user is not accessing Google.fr.

Language Preference 

The Preferences link on the Google home page allows users to choose the language in which they want to search. When the user sets the language preference, Google only displays ads that are targeted to the chosen language. If the user does not specify a language preference, the Google domain (like Google.fr) determines the default language preference (in this case, French).

For example, users who choose Spanish as their language preference see ads targeted to Spanish speakers.

Google does not translate ads. If an advertiser writes an ad in English and targets the Spanish language, the ad appears in English, regardless of the targeted language.

 
 
Overview and Setup

Objective: Get an overview about the different language and location targeting options. Learn how to implement these options for a new or existing campaign.

Overview 

Whenever you create a new campaign in your AdWords account, you choose which languages and locations you want to target. Your options include:

  1. Language: target up to 40 different languages.
  2. Location: target any combination of countries, territories, regions, cities and customised areas that you define.
All advertisers must choose a language and location to target, so it's important to understand what's right for you. Here are general guidelines to be followed, which are further discussed in the following topics.
  • Target countries or territories to reach a wide audience across one or more countries.
  • Target regions and cities if your business serves specific geographic areas or if you want different advertising messages in different regions.
  • Target customised areas to reach specific geographic areas which may not be available in region and city targeting or if you want to define specific geographic areas.

Implementation 

New Campaign

To choose your language and location targeting options for a new campaign:

  1. Sign in to your AdWords account at https://adwords.google.co.uk.
  2. On the Campaign Summary page, click the link for New online campaign and then choose to 'start with keywords' or 'start with placements'. You will be taken to a new page.
  3. Name your campaign and ad group.
  4. Select one or more languages that you wish to target.
  5. Under Target customers by location, you'll see a default location. To show your ads to customers in a different place, click 'Change location', then make your selection.
  6. Click 'Continue'.
  7. After you complete the targeting section, finish creating your campaign.
Existing campaign

To change your language or geographic targeting settings for an existing campaign:

  1. Sign in to your AdWords account at https://adwords.google.co.uk.
  2. Tick the campaign that you wish to edit and click Edit Settings.
  3. Select a language to target beside 'Languages'.
  4. Click Edit beside 'Locations'.
  5. Click OK if you receive a pop-up dialogue box.
  6. Select your new locations.
  7. Click Finished.
  8. Click Save Changes.

 
 
Language and Country/Territory Targeting

Objective: Learn how to reach a broad audience by targeting one or more languages and countries. Find out how to tailor your campaigns to reach an international audience.

Targeting by Language 

Language targeting allows you to reach an audience that speaks one or multiple languages. Because people speak many different languages in many different locations, language targeting gives you a good way to reach your users even if they are physically located in non-native areas.

For example, if you sell Spanish books, you can choose to target your ads to the Spanish language. When we detect that a user speaks Spanish by one of the methods listed in the topic above (How AdWords Targets Users), we will display your ad.

We recommend that you target the language in which your ad is written. For example, if your ad is written in English, target English-speaking users. Remember that Google will not translate your ad for you.

Targeting by Country and Territory 

You should choose this location targeting option if you have a large audience and offer services or products to users in one or more countries or territories. If you have a global business, it would make sense to target all countries and territories, ensuring that your campaigns get exposure across the world.

It is common for new advertisers to target all countries and territories in the hope of widening their reach. However, by doing this, you may target people who cannot read the language of your ad or website, which creates low-quality clicks.

To help assess where and who you should target, answer these questions:

  • Where does your business sell or provide?
  • Who is your intended audience?
For example, if you sell maps of the United Kingdom and only deliver within the United Kingdom, you should target your campaign to the United Kingdom. However, if you sell DVDs worldwide, you should target your campaign to all countries and territories.

International Targeting Campaign Strategy 

International targeting means that you target more than one language or location. If you decide to target an international audience, organise your campaigns and ad groups logically.

A good strategy is to organise and name your campaigns by country (such as Germany) and your ad groups by product lines (such as coffee products and tea products). Then, tailor your keywords and ad text to the intended audience.

Make sure that your keyword list and ad text for each ad group is in one language. This ensures that the ad appears in the same language in which the keyword was entered. For example, if a user enters a keyword in Japanese, the ad will appear in Japanese.

Ad Text Using Local Languages 

With AdWords you can create ad text using double-byte characters, such as those used in many East Asian languages. However, double-byte characters have special requirements.

Double-byte characters need nearly twice the display space as single-byte characters. For example, the title line of an English ad has a 25 character limit. However, the limit for that same title line is 12 characters for a double-byte language. The second and third lines of English ad text are limited to 35 characters, while the limit for double-byte characters is 17.

Two other rules to follow when creating ads with double-byte characters:

- Use single byte characters for symbols, such as punctuation marks and currency symbols.

- Use single byte characters for alphanumeric characters.

When creating a double byte character ad in the English interface, the character limit on the screen is wrong. To avoid receiving an error message, enter only the correct character length.


Figure: Japanese ad in U.S. AdWords interface


Figure: Single byte characters and numbers inside a double byte ad

 
 
Region and City Targeting

Objective: Target your ads to small geographic areas using region and city targeting to reach a specific population. Learn why and when to use region and city targeting.

Targeting a Region or City 

Region and city targeting is best used by advertisers whose audience is concentrated in defined areas. With region and city targeting, you can capture a smaller population segment and receive more qualified clicks. This helps keep your Quality Score high and your costs low. Additionally, you can create more customised ad text and landing pages that highlight special promotions or pricing based on the audience that you are targeting.

Region and city targeting usually works best for region-specific businesses, such as boutiques, stores, restaurants or hotels. For example, if you sell flowers and only deliver in the New York City area, you should target your campaign to that area only.

Region and city targeting may not be offered in your country. The available options are displayed when you set up your campaign.

Appearance 

AdWords displays your chosen region or city (whichever is the most specific) in the last line of ad text to distinguish them from country- and territory-targeted ads. These ads appear on Google and on some of our partner sites.

Region and City Targeting Accuracy 

Some countries and territories — specifically Spain, Japan, South Korea and Brazil — lack the infrastructure necessary for us to always detect a user's location. To ensure that you reach users in these areas, we recommend that you also create a country- and territory-targeted campaign (in additional to a regional one) that includes region-specific keywords and ad text.

Here is how to do so:

  • Include the names of regions and cities that you wish to target in your keywords, such as Seoul hotel and hotels in Seoul. When a user anywhere in South Korea searches for your keyword, your ad appears.
  • Add the names of regions and cities that you do not wish to target as negative keywords. For example, if your ad group contains the broad-matched keyword hotels, add -Sao Paulo as a negative keyword (with the hyphen) to prevent your ad from showing for the query Sao Paulo hotels.
  • Include region and city names in your ad text to reinforce the local nature of your product or service. This way, if your ad appears for a user uninterested in the targeted region, the user will not click on your ad.
Here is an example of a used car dealer in Madrid that has created both regional and country campaigns.

Campaign 1: Region and City Campaign 2: Country and Territory
Location Targeting: Madrid
Location Targeting: Spain
Keywords:
Keywords:
used car
used truck
car dealer
buy pre-owned car
-Barcelona
-Seville
Madrid car dealer
Madrid used truck
Madrid used car
buy pre-owned car in madrid

 
 
Customised Targeting

Objective: Learn why and when to use customised targeting to reach more qualified leads.

When to Use Customised Targeting 

Customised targeting is best suited for advertisers with an audience in very specific areas. If you select the customised targeting option for your campaign(s), your ads will only appear to customers searching for results within (or located within) a specified distance from your business or within the area you define.

Additionally, customised targeting does not limit you to the cities and regions offered by region and city targeting. For example, an advertiser owns a restaurant chain in South Wales. With customised targeting, the advertiser could choose to target the entire southern half of Wales instead of specific regions or cities.

Three Types of Customised Targeting 

When setting up customised targeting, you have three options: enter a physical address, select a point on the map or enter multiple latitude and longitude points to form a polygon.

  • Enter a physical address: With this option, you enter a street or business address. (This option is available for the U.S and Canada only.) You then choose a distance (such as 50 miles or kilometres) that forms the radius of a circle around the address. Only users located within this circle or those who include in their search the names of cities within this circle will see your ads.

  • Select a point on the map: Instead of entering an address, you can define the centre of your advertising circle by dragging the interactive map to place a red marker on your location. This location will automatically be converted to exact latitude and longitude coordinates, which the AdWords system will use in targeting your advertising.

  • Multi-point (or polygon): Multi-point targeting lets you click three or more points on an interactive map to outline the advertising region of your choice. (Again, the system will convert the points that you select to latitude and longitude automatically.) Using multi-point targeting, you can create target areas of virtually any size and shape.

 
 

3d. Keyword Matching

Keyword Matching Options

Objective: Understand the various keyword matching options and how to use them to your advantage in your campaigns.

Introduction to Keyword Matching Options 

Keyword matching allows you to control how precise a user's search must be to trigger your ad. Defining how broadly or narrowly your ads are targeted helps you reach the audience you want. In general, the more targeted your keywords and ads are, the more likely you are to reach potential customers.

The primary matching options you can apply to your keywords are:

  • Broad
  • Phrase
  • Exact
  • Negative

AdWords also offers a more advanced matching option called embedded matching, which will be discussed in greater detail later in this lesson.

Broad Match 

Broad match is the default setting for your keywords. Therefore, if you submit a new keyword to your Ad Group it will appear as a broad-matched term.

When your keyword is broad-matched, it will trigger your ad whenever that keyword or similar term appears in a user's query. This means that your ad will still appear even if:

  • Other words are included in the query.
  • Terms in the query are not written in the same sequence in your keyword (for example, if your keyword is x, your ad may be triggered by search terms xyz, zx or zyx).
  • The query is similar to your keyword. This includes plurals and synonyms.

Broad matching is an effective way to reach a wide audience. To specify a broad-matched keyword, enter your keyword without including quotes, brackets or other punctuation.

Example: For the broad-matched keyword used book, your ad could appear when users enter the following queries:

Used book dealer
Buy used book
Used and rare book
Used book for sale
Used book finder

Phrase Match 

A phrase-matched keyword will trigger your ad for any query on Google that includes your keyword or phrase in the exact sequence and form that you specify. (Additional terms in a user's query can precede or follow the phrase.)

Phrase matching helps restrict your ad from showing on irrelevant variations of your keyword and target your audience more accurately. To enable phrase matching for a particular keyword, enclose it with quotation marks.

Example: For the phrase-matched keyword "used book", your ad will appear when Google users enter the following queries:

Ad will appear:
used book dealer
buy used book
rare and used books
Ad will not appear:
used paperback book
book of used matches

Exact Match 

Exact match is the most precise method for targeting your keywords. Use exact match when you want your ad to appear only on a query that precisely matches the keyword you have chosen. With exact match, your ad will not appear for search queries that include extra words or letters or for queries that do not match the sequence of your exact-matched keyword.

Exact-match keywords are enclosed in square brackets.

Example: For the exact-matched keyword [used book], your ad will display when Google.co.uk users enter the following query:

Ad will appear:
used book
Ad will not appear:
used book seller
used books

Negative Match 

Negative keywords prevent your ad from appearing when a search includes a keyword that is not relevant to your ad. Your ad will not appear when a negative keyword you have specified is included in a user's search query.

To specify a negative keyword, add a minus sign (-) before the keyword or phrase you want to limit. Negative matches may not restrict your other keywords as much as phrase or exact matches might.

Example: For broad-matched keyword 'used book' and negative keyword -college, your ad will display when Google.co.uk users enter the following query:

Ad will appear:
used book seller
Ad will not appear:
used college book

Embedded Match 

Embedded match is a sophisticated form of keyword matching that allows you to prevent your ad from appearing in relation to certain phrase or exact matches. This is popular when an advertiser sells merchandise related to a film or book, but not the actual film or book.

Example: An advertiser selling Toy Story merchandise might use the embedded match option of a negative and exact match on -[Toy Story]. This way, the advertiser's ads appear for Toy Story dolls and Toy Story products, but not for the exact match Toy Story./

 
 
Implementing Keyword Matching Options

Objective: Learn how to implement keyword matching to target your audience most effectively.

Example 1 

When creating your keyword list, you can use the keyword matching options to target your ads to users looking specifically for your products or services. The following examples will show how keyword matching options can affect the number of qualified customers you reach and the performance of your ad.

Find New and Used Books
Special Shakespeare Collection
Huge Selection. Order Online Today!
www.Bookstore-Example.com
Potential Keywords:
used books
Shakespeare
"used books"
"Shakespeare books"

The broad-match keyword used books will probably be too general to be effective for this ad. The ad would appear on queries such as used biology books or used shelves for books. As a result, the ad would probably accrue many impressions, but few clicks.

Similarly, the broad-match keyword Shakespeare might be too general. Common variations such as Shakespeare festival would trigger your ad, but will not bring visitors who are interested in your business to your site.

Adding "used books" as a phrase match better targets the ad by ensuring that it will appear only if users search on the terms used books in that order. You ad would appear if users search on Shakespeare used book or used books of play. You will know that you are reaching only people looking for different variations of used books.

The phrase match "Shakespeare books may be even more effective, as it represents precisely what you sell.

Example 3 

Negative keywords also help target your ads. When used with broad- or phrase-matched keywords, negative keywords eliminate irrelevant keyword variations that do not pertain to the ad or business.

Find New and Used Books
Special Shakespeare Collection
Huge Selection. Order Online Today!
www.Bookstore-Example.com
Potential Keywords:
Shakespeare plays
Performance
Auditions

The broad-match keyword Shakespeare plays does not differentiate between users searching for books of Shakespeare plays, performances of Shakespeare plans or auditions for Shakespeare plays. Adding the negative keywords -performance and -auditions would eliminate many unwanted impressions and possibly improve your ROI as well.

Adding Negative Keywords

To identify appropriate negative keywords for your account, you can use the following methods:

  • Use the Keyword Tool: We recommend using our keyword tool, which has many features to help you refine your keyword list. You can access this tool by clicking Keyword Tool above the keyword table for the Ad Group you wish to edit.
  • Add Ad Group or Campaign level negative keywords: You can apply negative keywords to all of the Ad Groups in a campaign or to an individual Ad Group. To apply negative keywords at the campaign level, click Tools on the Campaign Management tab and then click Edit Campaign Negative Keywords.
  • Enter negative keywords manually: As described in the examples above, you can also manually add negative keywords to your keyword lists. To specify a negative keyword, place a negative sign (–) before the word.

Example 2 

Broad-matched keywords are the best way for your ad to get a lot of impressions. However, because they distribute your ad on synonyms and variations of the keyword, broad matching is best used with multi-word phrases. A single-word, broad-match keyword will usually generate a lot of impressions and potentially untargeted clicks, which would lead to a poor ROI.

Find New and Used Books
Special Shakespeare Collection
Huge Selection. Order Online Today!
www.Bookstore-Example.com
Potential Keywords:
used rare books
used Shakespeare plays
"used book"

The broad-matched, multi-word keywords used rare books and used Shakespeare plays may work well. Implementing phrase-matched keywords may eliminate unwanted variations that do not pertain to your service. As a result, phrase-matched keywords can be more effective with general terms. The keyword phrase "used book" is appropriate since the advertiser is selling used books, but does not offer text books or blue book estimates for used cars.

 
 

3e. Combining Keywords and Placements

Keywords and Placements Together

Overview: AdWords ad groups can have keywords, placements or both. The keyword and placements that you choose, along with your campaign settings, determine where on the content network your ad can appear.

This lesson will discuss how your keywords, placements and campaign settings interact with each other to find the right placements for your ad. Remember that only the content network is targeted by both keywords and placements. Search results are targeted by keywords only.

Ad Group Choices 

You'll begin any new AdWords ad group with either keywords or placements. Many people prefer to start with keywords, but the choice is always yours. After a new ad group is created, you can add more keywords or placements (or both) by clicking the appropriate tab on the ad group page. You can also remove keywords and placements at any time.

In other words, you have three possible ad group combinations:

  • keywords only
  • placements only
  • both keywords and placements
If an ad group has placements only, those placements determine where your ad can appear. If your ad group has keywords only, or keywords and placements, then the ads can appear on both the search network and the content network, depending on the campaign settings that you choose.

All three types of ad groups compete with each other in AdWords. If an ad position is available on the content network, placement-targeted ads and keyword-targeted ads from all advertisers will compete for the position.

How They Work Together 

The rule to remember is this: keywords always do their work first. When an ad group has keywords, the AdWords system always starts by looking through every possible page in the content network to find content that matches those keywords. Only then does the system check to see if any of those content pages match your placements.

This means that if a placement that you choose isn't a good match with your keywords, your ad won't appear there. (If you don't want keywords to be involved, create a separate ad group or campaign with placements only.)

This also means that when you combine keywords and placements, the main role of a placement is to let you change your bid when your keywords put your ad on that placement. If you know that your keyword-targeted ads perform well on a certain website, you might choose that site as a placement with an increased bid to give your ad a better chance to appear there. For a very advanced feature, you can also insert different destination URLs when your ad appears on your chosen placements.

If you choose 'Relevant pages across the entire network', your keywords will be used to place the ad anywhere on the content network, whether you've targeted those placements or not. If you choose 'Relevant pages only on the placements I target', your ad will appear only when keywords match your ad to a placement that you have selected in your ad group.

Here are how some combinations of keywords, placements and campaign settings will place your ads on the content network. (The search network, remember, is affected by keywords only.)

Keywords only + 'Relevant pages across the entire network'

  • Your ads can appear on any content network page where the content matches your keywords.
  • You've chosen no placements, so they don't affect this ad group.
Keywords only + 'Relevant pages only on the placements I target'
  • You've chosen no placements, so there's nowhere for these ads to appear.
  • Ads from this ad group won't run unless you add placements or change your campaign settings.
Placements only + 'Relevant pages across the entire network'
  • Your ads can only appear on placements that you've targeted.
  • You've chosen no keywords, so there's no way to target your ad contextually to any other pages.
Placements only + 'Relevant pages only on the placements I target'
  • Your ads can only appear on the placements that you've targeted.
Keywords with placements + 'Relevant pages across the entire network'
  • Your ads can appear on any matching content network page.
  • Your placements are used for bid adjustments only or to assign individual destination URLs.
Keywords with placements + 'Relevant pages only on the placements I target'
  • Your ads will appear only on your placements, and only if those placements also match your keywords.

Pricing 

Campaigns that target the content network can take cost-per-click (CPC) or cost-per-thousand-impressions (CPM) pricing. This is true whether keywords, placements or both are used to target your ads. However, CPM pricing can be used for the content network only. Campaigns that target Google search along with the content network can use CPC pricing only.

When a placement is targeted by both keywords and a placement, the placement bids will take priority. If an individual placement bid has been created, that will be used. If not, the ad group default placement bid will be used. If no placement bids haveĀ·been made, then the content network bid from your campaign settings page will be used. Finally, if none of the above apply, then your ad group default bid will be used. If you have made individual keyword bids, they will be combined with the ad group default bid as they normally are in determining pricing and ranking for contextually targeted placements.

To put it in order, from highest priority to lowest:

  1. Individual placement bid
  2. Ad group placement bid
  3. Content network bid
  4. Ad group default bid (combined with individual keyword bids, if applicable)