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3a. Search and Contextual Targeting |
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Objective: Learn about Google's search targeting, contextual targeting to content pages and site-targeted advertisements.
The Google Network lets advertisers reach users across the Internet - from small newsletters to large search engines. Since search result pages make up a very small fraction (around 5%) of all pages viewed online, the Google Network provides a cost-effective way to reach users on the greater portion of the web. Remember that the Google Network is split into the search network (which includes Google and other search sites like uk.ask.com) and the content network (like Google Mail, newsletters and bebo.com). Together, the search and content networks make up thousands of search and content sites displaying targeted Google ads. See other sites where your ad might appear. By default, AdWords keyword-targeted campaigns are opted in to the entire Google Network: Google search, search partners and the content network (with 'Relevant pages across the entire network' as the setting). You can opt in or out of the search or content networks at any time on your Edit Campaign Settings page. To do so: Sign in to your account > Tick the box beside the campaign that you want to edit > Click the Edit Settings button > Tick or un-tick the boxes and radio buttons under the section titled 'Networks and bidding' > Click Save Changes.
Search targeting applies to ads shown on Google search results pages, as well as to ads on sites in the Google search network. Ads shown on these pages appear alongside the search results, and are always specific to that particular search query. If the advertiser's keyword matches the user's search term, the advertiser's ad could appear. Advertisers can fine-tune their search targeting using phrases, negative matches, broad matches and other Google AdWords features. For more information, please refer to the Keyword Matching section.
Contextual targeting is used to match ads with keyword targeting to sites within the content network. Our system analyses the content and theme of the site, considering factors such as text, language, link structure and page structure. From these factors, Google determines the central themes of the web page and targets AdWords ads to the page based on the advertiser's keyword selections and language and location targeting. As a result, contextually targeted ads provide useful information to readers and attract an audience with an established interest in your message. You can fine-tune ads for contextual targeting by using the site exclusion function in your AdWords account. Site exclusion lets you choose sites, or types of sites, that you don't want your ads appearing on - such as competitor sites, low conversion rate sites or sites that conflict with your interests. To learn more about site exclusion, visit the Site Exclusion Tool lesson. You can also now combine keyword targeting and placement targeting in the same ad group. This lets you define specific content sites where you want your ads to show (based on your keywords), and allows you to bid more effectively when a keyword match is found on a targeted site. To learn more about how to combine keyword and placement targeting, read the Keywords and Placements Together lesson.
Google's language processing capabilities can untangle terms that might otherwise be confusing. When a page mentions Java, for instance, our system analyses the context to distinguish between the coffee, the programming language and the Indonesian island. Using the same technology, the AdWords system detects sensitive themes and restricts inappropriate ads from appearing, as in the case of tragedies in the news. Google is continuously updating our system with the latest analysis of all sites in our content network, so ads are always relevant to the content of the page, even as the content of the page changes. Contextual ads may be formatted in many ways, depending on the look and feel of the publisher website, so they fit with the rest of the webpage. AdWords ads are always clearly labelled as advertising-related links.
We evaluate your ad's performance on a case-by-case basis for each site on which your ad appears. This means that the performance of your ads on a content site does not affect the ranking of your ads on a search results site in any way. Clicks from contextual targeting usually means additional qualified leads for you at no risk to the performance of your campaign. In addition, Google uses "smart pricing" technology for clicks made in the content network. Ads in the content network sometimes return lower conversion numbers than ads in the search network. To make up the difference, smart pricing automatically lowers the cost of these content clicks. If you find that you receive better business leads or a better return from ads on content sites than on search sites (or vice versa), you can enable content bids at the ad group level or campaign level. Content bids let you set one price for ads on search sites and a separate price for ads on content sites. To learn more about smart pricing and content bids, visit the Cost Control lesson. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
Objective: Dive deeper into contextual targeting by gaining an understanding of some of the key differences between how AdWords shows ads for content and for search. Then, learn some strategies for building and tracking a contextually targeted campaign.
You've already learned some of the basic differences between contextually targeted ads and search-targeted ads(see the Google Network topic) - mainly that contextually targeted ads only appear on content pages and properties, and search-targeted ads only appear on search sites. However, the way AdWords interprets your keywords for each type also varies. For contextual targeting, AdWords looks at the themes of the keywords in an ad group to decide whether to show your ad for relevant content. If one of your keyword themes matches the theme of the content, your ad might be shown. For search targeting, however, your ad can appear based on the keywords that you've chosen and how they match the search term that a user enters. Since keywords are analysed differently, it's best to create two separate campaigns - one geared to search and one geared to content. This allows you to structure each campaign with different objectives in mind. Here's a summary of some of the key differences between search targeting and contextual targeting. Remember these concepts when building your campaigns. *Note: CPM bidding is only available for campaigns that don't target the search network. Campaigns that target the search network must use CPC bidding.
How do you create a keyword-targeted campaign specifically for content? Start with the basics. That is, organise your campaign around a single campaign goal (See Organising Your Account for details.) Then create ad groups around a common theme and choose some general keywords that fit. Unlike search advertising where you often look at keywords individually, keywords used for contextual targeting should be woven together collectively under a common theme. Campaign strategy: as discussed previously, create a separate campaign when targeting the content network. To do this, create a new campaign in your account, starting with keywords. Then go to your Edit Campaign Settings page, and find the 'Networks and bidding' section. Choose 'The content network' and 'Relevant pages across the entire network'. As always, make sure that your budget is set to a price that you can afford and that you only target locations and languages to which your services relate. Ad group strategy: create at least three ad groups, each around a common theme. The idea is to bring additional traffic to your site by covering the entire market to which your products or services relate. For example, create one ad group around the exact product or service that you are offering; a second ad group around similar products or services and a third ad group around your audience demographics. Next create a keyword list that fits the theme of each ad group. It's useful to include both general and specific keywords. Finally, create multiple ads for each ad group. Try intermingling different ad formats, such as text ads with image ads. To keep everything related, choose the same Destination URL for every ad in a particular ad group. Here is an example of how a pet supplier might organise its account with the goal of selling more dog supplies. Ad group 3: audience theme (dog owners) Keywords Keywords Keywords
Tracking how your ads perform is important in determining what works and what does not. With proper data, you can make a more informed decision about how to adjust your messaging, keywords and bids for the greatest success. To see how your ads are doing on various pages in the content network, launch the Placement Performance Report (PPR). This report shows performance statistics for your ads on specific domains and URLs. You will get information on where your ad is shown, as well as the CPC, total clicks and total impressions from sites where your ad appears. Before running the report, try implementing either Google conversion tracking or Google Analytics — both free programmes accessible in your account. Conversion data often provides the clearest insight about how your ads are doing on a specific site.
To run a PPR report:
Here are some tips for analysing a PPR report:
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3b. Placement Targeting |
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Objective: learn how placement targeting works on ad campaigns.
Placement targeting is an alternative to traditional AdWords keyword targeting, but it can also be combined with keyword targeting to allow for a more refined reach to your selected audience. Placement targeting allows advertisers to choose individual websites in the Google content network or specific sections of those sites where they would like their ads to appear.
Placement targeting gives advertisers the ability to:
Creating a campaign with placements only is often a good choice for advertisers who want to promote a brand or a new product to a specific audience. With placements, you can select the exact sites where you want your ads to appear.
Mixing placements with keywords in the same ad group is also a good way to refine content network campaigns. Your keywords determine where on the content network your ads can appear, and your placements can be used to raise your bid for certain placements, or to limit your ads to appearing only on the placements you choose, and only when pages on those placements match your keywords.
If you're not sure if placement targeting is for you, you can create separate campaigns with placements only, or create separate ad groups mixing placements with keywords. Then track your results to see what works best for you.
Learn more about how keywords and placements work together.
Campaigns using placement targeting can include text ads and rich ad formats (like image and video ads), and they maintain the same look and feel as standard ads using keyword targeting alone. However, a placement-targeted ad always fills the entire ad position (space reserved for ads on a page) itself. This means that only one placement-targeted ad appears on a content page. If you run a text ad, the ad would be expanded to its expanded text ad format so as to fill the entire position. To see how ads can be formatted on a content network page, visit our ad format page. | ||||
Objective: learn the steps for creating a new campaign by starting with placements where the ads can appear.
when you create a new campaign in your AdWords account, you're offered a choice: 'Start with keywords' or 'Start with placements'. Either way, you begin in the same place: on your Campaign Summary page. Sign in to your AdWords account, then click the Campaign Management tab, then click the link titled New online campaign. You'll see a pull-down menu with the 'Start with keywords' and 'Start with placements' options. The creation process for both choices is similar. But when you start with placements, you'll notice a few differences from starting with Keywords:
The Placement Tool appears when you create a new campaign or ad group starting with placements, or when you click the Add placements link on the Placements tab of an existing campaign. The Placement Tool helps you select websites and other placements in the content network where you'd like your ad to appear.
The Placement Tool offers four ways to choose placements:
Click Add next to placements where you'd like your ad to appear. Placements that you select move to the Selected Placements list on the right-side of the page. Click the Add Selected Placements button to save them to your ad group. To match your ad to the most relevant placements, we recommend that you use all four methods above. | ||||
Objective: Understand how cost-per-thousand-impressions (CPM) pricing works and how CPM ads compete with CPC ads.
The content network lets you bid for ad space in either of two ways: with the classic cost-per-click (CPC) pricing, or with cost-per-thousand impressions (CPM) pricing.
With CPM pricing, you set the maximum price that you're willing to pay for every 1000 impressions, or views, that your ad receives on a given site. This means that you are charged whenever your ad appears, whether a user clicks it or not.
As it does with keyword-targeted ads on the search network, AdWords automatically lowers the actual CPM to the minimum price needed to win the auction in a given position on the content network. In many cases, advertisers pay a price lower than their CPM bid.
CPM pricing can be used with keywords or with placements. CPM pricing is only available for campaigns that target the content network. It can't be used in campaigns that target the search network.
When an ad with CPC pricing and an ad with CPM pricing enter the same auction, AdWords uses a system of effective CPM, or eCPM, to compare and rank the ads. For ads with CPC bidding, the AdWords system considers the ad's bid, click-through rate (CTR) and other relevance factors, all taken across 1000 impressions. The resulting figure is the ad's eCPM or effective cost per thousand impressions. For any available ad position, the eCPMs of ads with CPC pricing are compared to each other and to the bids of any eligible ads with CPM bidding. The highest-ranking ad wins the position and is displayed to the user. An image ad must outrank the eCPM of the top four keyword-targeted text ads in order to win the space. Regardless of the type of ad that wins the position, the AdWords Discounter monitors the competition and ensures that the winning ad is charged only what is necessary to maintain its ranking above the next highest ad.
To learn more about the AdWords Discounter, visit the Cost Control lesson. | ||||
3c. Location & Language Targeting |
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Objective: Learn how Google determines the location and language of a user by Google domain, query parsing, IP address and language preference detection.
Your ads are targeted to reach a certain audience, based on your chosen language and location targeting options (see the next topic for more details). With this information, AdWords works to ensure that your ad appears to your chosen audience. When a user searches Google or sites across the Google Network, we will determine to show your ad based on the user's:
Google has over 100 country-specific domain extensions to which AdWords ads can be shown. The domain is the suffix attached to each web address, such as .com, .fr and .es. Google.com is geared to users in the United States, Google.fr to users in France and Google.es to users in Spain. When a user searches on any of the hundreds of Google domains, AdWords displays ads according to the domain used. For example, if a user located in Spain searches on Google.fr, AdWords shows ads targeted to France.
With query parsing, Google can use the user's search query to determine when to show ads targeted to a specific region or city. For example, if a user in New York searches for hotels in Hollywood, the user sees ads targeted to the Hollywood area. This search functionality only applies to ads that target certain areas worldwide.
Google can sometimes identify a user's IP address to determine a user's general physical location. An IP address is a unique number assigned to each computer connected to the Internet (such as 10.32.20.135). The IP address is automatically assigned by a user's Internet Service Provider (ISP). We will only use the IP address to show regionally (region and city) targeted or customised ads or when a user searches Google.com from any location.
The Preferences link on the Google home page allows users to choose the language in which they want to search. When the user sets the language preference, Google only displays ads that are targeted to the chosen language. If the user does not specify a language preference, the Google domain (like Google.fr) determines the default language preference (in this case, French). For example, users who choose Spanish as their language preference see ads targeted to Spanish speakers. Google does not translate ads. If an advertiser writes an ad in English and targets the Spanish language, the ad appears in English, regardless of the targeted language. | ||||||||||||
Objective: Get an overview about the different language and location targeting options. Learn how to implement these options for a new or existing campaign.
Whenever you create a new campaign in your AdWords account, you choose which languages and locations you want to target. Your options include:
New Campaign To choose your language and location targeting options for a new campaign:
To change your language or geographic targeting settings for an existing campaign:
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Objective: Learn how to reach a broad audience by targeting one or more languages and countries. Find out how to tailor your campaigns to reach an international audience.
Language targeting allows you to reach an audience that speaks one or multiple languages. Because people speak many different languages in many different locations, language targeting gives you a good way to reach your users even if they are physically located in non-native areas. For example, if you sell Spanish books, you can choose to target your ads to the Spanish language. When we detect that a user speaks Spanish by one of the methods listed in the topic above (How AdWords Targets Users), we will display your ad. We recommend that you target the language in which your ad is written. For example, if your ad is written in English, target English-speaking users. Remember that Google will not translate your ad for you.
You should choose this location targeting option if you have a large audience and offer services or products to users in one or more countries or territories. If you have a global business, it would make sense to target all countries and territories, ensuring that your campaigns get exposure across the world. It is common for new advertisers to target all countries and territories in the hope of widening their reach. However, by doing this, you may target people who cannot read the language of your ad or website, which creates low-quality clicks. To help assess where and who you should target, answer these questions:
International targeting means that you target more than one language or location. If you decide to target an international audience, organise your campaigns and ad groups logically. A good strategy is to organise and name your campaigns by country (such as Germany) and your ad groups by product lines (such as coffee products and tea products). Then, tailor your keywords and ad text to the intended audience. Make sure that your keyword list and ad text for each ad group is in one language. This ensures that the ad appears in the same language in which the keyword was entered. For example, if a user enters a keyword in Japanese, the ad will appear in Japanese.
With AdWords you can create ad text using double-byte characters, such as those used in many East Asian languages. However, double-byte characters have special requirements. Double-byte characters need nearly twice the display space as single-byte characters. For example, the title line of an English ad has a 25 character limit. However, the limit for that same title line is 12 characters for a double-byte language. The second and third lines of English ad text are limited to 35 characters, while the limit for double-byte characters is 17. Two other rules to follow when creating ads with double-byte characters: - Use single byte characters for symbols, such as punctuation marks and currency symbols. - Use single byte characters for alphanumeric characters. When creating a double byte character ad in the English interface, the character limit on the screen is wrong. To avoid receiving an error message, enter only the correct character length. | ||||||||||||
Objective: Target your ads to small geographic areas using region and city targeting to reach a specific population. Learn why and when to use region and city targeting.
Region and city targeting is best used by advertisers whose audience is concentrated in defined areas. With region and city targeting, you can capture a smaller population segment and receive more qualified clicks. This helps keep your Quality Score high and your costs low. Additionally, you can create more customised ad text and landing pages that highlight special promotions or pricing based on the audience that you are targeting. Region and city targeting usually works best for region-specific businesses, such as boutiques, stores, restaurants or hotels. For example, if you sell flowers and only deliver in the New York City area, you should target your campaign to that area only. Region and city targeting may not be offered in your country. The available options are displayed when you set up your campaign.
AdWords displays your chosen region or city (whichever is the most specific) in the last line of ad text to distinguish them from country- and territory-targeted ads. These ads appear on Google and on some of our partner sites.
Some countries and territories — specifically Spain, Japan, South Korea and Brazil — lack the infrastructure necessary for us to always detect a user's location. To ensure that you reach users in these areas, we recommend that you also create a country- and territory-targeted campaign (in additional to a regional one) that includes region-specific keywords and ad text. Here is how to do so:
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Objective: Learn why and when to use customised targeting to reach more qualified leads.
Customised targeting is best suited for advertisers with an audience in very specific areas. If you select the customised targeting option for your campaign(s), your ads will only appear to customers searching for results within (or located within) a specified distance from your business or within the area you define. Additionally, customised targeting does not limit you to the cities and regions offered by region and city targeting. For example, an advertiser owns a restaurant chain in South Wales. With customised targeting, the advertiser could choose to target the entire southern half of Wales instead of specific regions or cities.
When setting up customised targeting, you have three options: enter a physical address, select a point on the map or enter multiple latitude and longitude points to form a polygon. | ||||||||||||
3d. Keyword Matching |
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Objective: Understand the various keyword matching options and how to use them to your advantage in your campaigns.
Keyword matching allows you to control how precise a user's search must be to trigger your ad. Defining how broadly or narrowly your ads are targeted helps you reach the audience you want. In general, the more targeted your keywords and ads are, the more likely you are to reach potential customers. The primary matching options you can apply to your keywords are: AdWords also offers a more advanced matching option called embedded matching, which will be discussed in greater detail later in this lesson.
Broad match is the default setting for your keywords. Therefore, if you submit a new keyword to your Ad Group it will appear as a broad-matched term. When your keyword is broad-matched, it will trigger your ad whenever that keyword or similar term appears in a user's query. This means that your ad will still appear even if: Broad matching is an effective way to reach a wide audience. To specify a broad-matched keyword, enter your keyword without including quotes, brackets or other punctuation. Example: For the broad-matched keyword used book, your ad could appear when users enter the following queries:
Used book dealer
A phrase-matched keyword will trigger your ad for any query on Google that includes your keyword or phrase in the exact sequence and form that you specify. (Additional terms in a user's query can precede or follow the phrase.) Phrase matching helps restrict your ad from showing on irrelevant variations of your keyword and target your audience more accurately. To enable phrase matching for a particular keyword, enclose it with quotation marks. Example: For the phrase-matched keyword "used book", your ad will appear when Google users enter the following queries:
Exact match is the most precise method for targeting your keywords. Use exact match when you want your ad to appear only on a query that precisely matches the keyword you have chosen. With exact match, your ad will not appear for search queries that include extra words or letters or for queries that do not match the sequence of your exact-matched keyword. Exact-match keywords are enclosed in square brackets. Example: For the exact-matched keyword [used book], your ad will display when Google.co.uk users enter the following query:
Negative keywords prevent your ad from appearing when a search includes a keyword that is not relevant to your ad. Your ad will not appear when a negative keyword you have specified is included in a user's search query. To specify a negative keyword, add a minus sign (-) before the keyword or phrase you want to limit. Negative matches may not restrict your other keywords as much as phrase or exact matches might. Example: For broad-matched keyword 'used book' and negative keyword -college, your ad will display when Google.co.uk users enter the following query:
Embedded match is a sophisticated form of keyword matching that allows you to prevent your ad from appearing in relation to certain phrase or exact matches. This is popular when an advertiser sells merchandise related to a film or book, but not the actual film or book. Example: An advertiser selling Toy Story merchandise might use the embedded match option of a negative and exact match on -[Toy Story]. This way, the advertiser's ads appear for Toy Story dolls and Toy Story products, but not for the exact match Toy Story./ | |||||||||||||
Objective: Learn how to implement keyword matching to target your audience most effectively.
When creating your keyword list, you can use the keyword matching options to target your ads to users looking specifically for your products or services. The following examples will show how keyword matching options can affect the number of qualified customers you reach and the performance of your ad. The broad-match keyword used books will probably be too general to be effective for this ad. The ad would appear on queries such as used biology books or used shelves for books. As a result, the ad would probably accrue many impressions, but few clicks. Similarly, the broad-match keyword Shakespeare might be too general. Common variations such as Shakespeare festival would trigger your ad, but will not bring visitors who are interested in your business to your site. Adding "used books" as a phrase match better targets the ad by ensuring that it will appear only if users search on the terms used books in that order. You ad would appear if users search on Shakespeare used book or used books of play. You will know that you are reaching only people looking for different variations of used books.
Negative keywords also help target your ads. When used with broad- or phrase-matched keywords, negative keywords eliminate irrelevant keyword variations that do not pertain to the ad or business. The broad-match keyword Shakespeare plays does not differentiate between users searching for books of Shakespeare plays, performances of Shakespeare plans or auditions for Shakespeare plays. Adding the negative keywords -performance and -auditions would eliminate many unwanted impressions and possibly improve your ROI as well. Adding Negative Keywords To identify appropriate negative keywords for your account, you can use the following methods:
Broad-matched keywords are the best way for your ad to get a lot of impressions. However, because they distribute your ad on synonyms and variations of the keyword, broad matching is best used with multi-word phrases. A single-word, broad-match keyword will usually generate a lot of impressions and potentially untargeted clicks, which would lead to a poor ROI. The broad-matched, multi-word keywords used rare books and used Shakespeare plays may work well. Implementing phrase-matched keywords may eliminate unwanted variations that do not pertain to your service. As a result, phrase-matched keywords can be more effective with general terms. The keyword phrase "used book" is appropriate since the advertiser is selling used books, but does not offer text books or blue book estimates for used cars. | |||||||||||||
3e. Combining Keywords and Placements |
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Overview: AdWords ad groups can have keywords, placements or both. The keyword and placements that you choose, along with your campaign settings, determine where on the content network your ad can appear.
This lesson will discuss how your keywords, placements and campaign settings interact with each other to find the right placements for your ad. Remember that only the content network is targeted by both keywords and placements. Search results are targeted by keywords only.
You'll begin any new AdWords ad group with either keywords or placements. Many people prefer to start with keywords, but the choice is always yours. After a new ad group is created, you can add more keywords or placements (or both) by clicking the appropriate tab on the ad group page. You can also remove keywords and placements at any time.
In other words, you have three possible ad group combinations:
All three types of ad groups compete with each other in AdWords. If an ad position is available on the content network, placement-targeted ads and keyword-targeted ads from all advertisers will compete for the position.
The rule to remember is this: keywords always do their work first. When an ad group has keywords, the AdWords system always starts by looking through every possible page in the content network to find content that matches those keywords. Only then does the system check to see if any of those content pages match your placements.
This means that if a placement that you choose isn't a good match with your keywords, your ad won't appear there. (If you don't want keywords to be involved, create a separate ad group or campaign with placements only.)
This also means that when you combine keywords and placements, the main role of a placement is to let you change your bid when your keywords put your ad on that placement. If you know that your keyword-targeted ads perform well on a certain website, you might choose that site as a placement with an increased bid to give your ad a better chance to appear there. For a very advanced feature, you can also insert different destination URLs when your ad appears on your chosen placements.
If you choose 'Relevant pages across the entire network', your keywords will be used to place the ad anywhere on the content network, whether you've targeted those placements or not. If you choose 'Relevant pages only on the placements I target', your ad will appear only when keywords match your ad to a placement that you have selected in your ad group.
Here are how some combinations of keywords, placements and campaign settings will place your ads on the content network. (The search network, remember, is affected by keywords only.)
Keywords only + 'Relevant pages across the entire network'
Campaigns that target the content network can take cost-per-click (CPC) or cost-per-thousand-impressions (CPM) pricing. This is true whether keywords, placements or both are used to target your ads. However, CPM pricing can be used for the content network only. Campaigns that target Google search along with the content network can use CPC pricing only.
When a placement is targeted by both keywords and a placement, the placement bids will take priority. If an individual placement bid has been created, that will be used. If not, the ad group default placement bid will be used. If no placement bids haveĀ·been made, then the content network bid from your campaign settings page will be used. Finally, if none of the above apply, then your ad group default bid will be used. If you have made individual keyword bids, they will be combined with the ad group default bid as they normally are in determining pricing and ranking for contextually targeted placements.
To put it in order, from highest priority to lowest:
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