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Lesson 3d: Keyword Matching

Keyword Matching Options

Objective: Understand the various keyword matching options and how to use them to your advantage in your campaigns.

Introduction to Keyword Matching Options

Keyword matching allows you to control how precise a user's search must be to trigger your ad. Defining how broadly or narrowly your ads are targeted helps you reach the audience you want. In general, the more targeted your keywords and ads are, the more likely you are to reach potential customers.

The primary matching options you can apply to your keywords are:

  • Broad
  • Phrase
  • Exact
  • Negative

AdWords also offers a more advanced matching option called embedded matching, which will be discussed in greater detail later in this lesson.

Broad Match

Broad match is the default setting for your keywords. Therefore, if you submit a new keyword to your Ad Group it will appear as a broad-matched term.

When your keyword is broad-matched, it will trigger your ad whenever that keyword or similar term appears in a user's query. This means that your ad will still appear even if:

  • Other words are included in the query.
  • Terms in the query are not written in the same sequence in your keyword (for example, if your keyword is x, your ad may be triggered by search terms xyz, zx or zyx).
  • The query is similar to your keyword. This includes plurals and synonyms.

Broad matching is an effective way to reach a wide audience. To specify a broad-matched keyword, enter your keyword without including quotes, brackets or other punctuation.

Example: For the broad-matched keyword used book, your ad could appear when users enter the following queries:

Used book dealer
Buy used book
Used and rare book
Used book for sale
Used book finder

Phrase Match

A phrase-matched keyword will trigger your ad for any query on Google that includes your keyword or phrase in the exact sequence and form that you specify. (Additional terms in a user's query can precede or follow the phrase.)

Phrase matching helps restrict your ad from showing on irrelevant variations of your keyword and target your audience more accurately. To enable phrase matching for a particular keyword, enclose it with quotation marks.

Example: For the phrase-matched keyword "used book", your ad will appear when Google users enter the following queries:

Ad will appear:
used book dealer
buy used book
rare and used books
Ad will not appear:
used paperback book
book of used matches

Exact Match

Exact match is the most precise method for targeting your keywords. Use exact match when you want your ad to appear only on a query that precisely matches the keyword you have chosen. With exact match, your ad will not appear for search queries that include extra words or letters or for queries that do not match the sequence of your exact-matched keyword.

Exact-match keywords are enclosed in square brackets.

Example: For the exact-matched keyword [used book], your ad will display when Google.co.uk users enter the following query:

Ad will appear:
used book
Ad will not appear:
used book seller
used books

Negative Match

Negative keywords prevent your ad from appearing when a search includes a keyword that is not relevant to your ad. Your ad will not appear when a negative keyword you have specified is included in a user's search query.

To specify a negative keyword, add a minus sign (-) before the keyword or phrase you want to limit. Negative matches may not restrict your other keywords as much as phrase or exact matches might.

Example: For broad-matched keyword 'used book' and negative keyword -college, your ad will display when Google.co.uk users enter the following query:

Ad will appear:
used book seller
Ad will not appear:
used college book

Embedded Match

Embedded match is a sophisticated form of keyword matching that allows you to prevent your ad from appearing in relation to certain phrase or exact matches. This is popular when an advertiser sells merchandise related to a film or book, but not the actual film or book.

Example: An advertiser selling Toy Story merchandise might use the embedded match option of a negative and exact match on -[Toy Story]. This way, the advertiser's ads appear for Toy Story dolls and Toy Story products, but not for the exact match Toy Story./

 
 
Implementing Keyword Matching Options

Objective: Learn how to implement keyword matching to target your audience most effectively.

Example 1

When creating your keyword list, you can use the keyword matching options to target your ads to users looking specifically for your products or services. The following examples will show how keyword matching options can affect the number of qualified customers you reach and the performance of your ad.

Find New and Used Books
Special Shakespeare Collection
Huge Selection. Order Online Today!
www.Bookstore-Example.com
Potential Keywords:
used books
Shakespeare
"used books"
"Shakespeare books"

The broad-match keyword used books will probably be too general to be effective for this ad. The ad would appear on queries such as used biology books or used shelves for books. As a result, the ad would probably accrue many impressions, but few clicks.

Similarly, the broad-match keyword Shakespeare might be too general. Common variations such as Shakespeare festival would trigger your ad, but will not bring visitors who are interested in your business to your site.

Adding "used books" as a phrase match better targets the ad by ensuring that it will appear only if users search on the terms used books in that order. You ad would appear if users search on Shakespeare used book or used books of play. You will know that you are reaching only people looking for different variations of used books.

The phrase match "Shakespeare books may be even more effective, as it represents precisely what you sell.

Example 3

Negative keywords also help target your ads. When used with broad- or phrase-matched keywords, negative keywords eliminate irrelevant keyword variations that do not pertain to the ad or business.

Find New and Used Books
Special Shakespeare Collection
Huge Selection. Order Online Today!
www.Bookstore-Example.com
Potential Keywords:
Shakespeare plays
Performance
Auditions

The broad-match keyword Shakespeare plays does not differentiate between users searching for books of Shakespeare plays, performances of Shakespeare plans or auditions for Shakespeare plays. Adding the negative keywords -performance and -auditions would eliminate many unwanted impressions and possibly improve your ROI as well.

Adding Negative Keywords

To identify appropriate negative keywords for your account, you can use the following methods:

  • Use the Keyword Tool: We recommend using our keyword tool, which has many features to help you refine your keyword list. You can access this tool by clicking Keyword Tool above the keyword table for the Ad Group you wish to edit.
  • Add Ad Group or Campaign level negative keywords: You can apply negative keywords to all of the Ad Groups in a campaign or to an individual Ad Group. To apply negative keywords at the campaign level, click Tools on the Campaign Management tab and then click Edit Campaign Negative Keywords.
  • Enter negative keywords manually: As described in the examples above, you can also manually add negative keywords to your keyword lists. To specify a negative keyword, place a negative sign (–) before the word.

Example 2

Broad-matched keywords are the best way for your ad to get a lot of impressions. However, because they distribute your ad on synonyms and variations of the keyword, broad matching is best used with multi-word phrases. A single-word, broad-match keyword will usually generate a lot of impressions and potentially untargeted clicks, which would lead to a poor ROI.

Find New and Used Books
Special Shakespeare Collection
Huge Selection. Order Online Today!
www.Bookstore-Example.com
Potential Keywords:
used rare books
used Shakespeare plays
"used book"

The broad-matched, multi-word keywords used rare books and used Shakespeare plays may work well. Implementing phrase-matched keywords may eliminate unwanted variations that do not pertain to your service. As a result, phrase-matched keywords can be more effective with general terms. The keyword phrase "used book" is appropriate since the advertiser is selling used books, but does not offer text books or blue book estimates for used cars.