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Customer Resource Management (137)
Software (29)

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	SPSS Text Analysis for Surveys - http://www.spss.com/textanalysis_surveys/ [Win] Natural language processing (NLP) and WordNet-based software to analyze and recode open-ended surveys.
	Eidetica - http://www.eidetica.com/ Netherlands firm offers search and text mining solutions on a hosting basis. Features services, support, portfolio and contact information.
	SAS Text Miner - http://www.sas.com/technologies/analytics/datamining/textminer/ Included in the famous SAS set of tools for quantitative data analysis, the module for text analysis includes clustering algorithms, document categorisation and data extraction. Overview and screenshots.
	Pertinence Mining - http://www.pertinence.net/ Automatic text summarization tools. Includes contact information.
	TextAI: Text Analysis International - http://www.textanalysis.com/ Provides NLP applications based on its proprietary VisualText technology. Product and service information, online software tour and documentation.

	Untangling Text Data Mining - http://www.sims.berkeley.edu/~hearst/papers/acl99/acl99-tdm.html Defines data mining, information access, and corpus-based computational linguistics, and then discusses the relationship of these to text data mining. The intent behind these contrasts is to draw attention to exciting new kinds of problems for computational linguists.
	WordStat - http://www.provalisresearch.com/wordstat/wordstat.html Module specifically designed to study textual information. Features screen shots and purchasing information.
	Text Mining, Web Mining, Information Retrieval and Extraction from the WWW References - http://filebox.vt.edu/users/wfan/text_mining.html Links to reviews and analyses of text mining research. Features online presentations, white papers and other projects, papers, people and products.
	Automated Info Solutions - http://www.automated-info-solutions.com/ Products and services offering automated collection of data from public web sites. Features overviews and contact information.
	Compris Intelligence - http://www.compris.com/ Offers solutions for understanding textual content and the automatic comprehension of text meaning by a computer. Features products, news and contact information.

	Systems Services - Web Data Retrieval - http://www.logical.btinternet.co.uk/webinf.htm Develops applications to search out and retrieve data from web pages and e-mail archives and provides turnkey services to find and retrieve information from the web, XML databases or stores of incoming e-mail. Features contact information.
	Shailendra Singh - http://shails.150m.com/ User Preferences concerning Search Engines and Teletext in the framework of Rough-Fuzzy Theory : CV and publications.

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