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Customer Relationship Management

Business > E-Commerce > Customer Relationship Management

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	SugarCRM - http://www.sugarcrm.com/ Commercial open source customer relationship management software. Includes details of features and services, online demo, documentation, download, and discussion forums.
	Kana Communications - http://www.kana.com E-Business infrastructure solution for online customer interaction. Scalable solution to manage high volumes of e-mail and Web-based customer communications.
	eGain Communications Corporation - http://www.egain.com Provides customer service infrastructure solutions for businesses engaged in e-commerce, designed to manage the high volume and complexity of online customer communication, including email and interactions on the web.
	Livehelper.com - http://www.livehelper.com A customer service tool for websites that enables site visitors to instantaneously communicate with customer service personnel using text chat or voice over IP.
	West Monroe Partners LLC - http://www.westmonroepartners.com Business and technology consulting firm.

	C3i Inc. - http://www.c3i-inc.com Offer CRM systems integration and support services. Headquarters in New Jersey, USA.
	Microsoft and Oracle Customer Information Center - http://www.siebelonmicrosoft.com/ Features product description, blogs, customer list, and news.
	United Customer Management Solutions - http://www.ucms.net Lifecycle eCRM for telecommunications, utilities and financial industries.
	Khaos Control - http://www.khaoscontrol.com A complete and customisable CRM system that links into eCommerce solutions
	360 Visibility - http://www.360visibility.com Microsoft Business Solutions partner provides a solid foundation of tool sets for Financials, Distribution, Supply Chain, Manufacturing, Customer Relationship Management and Human Resources.

	Ideal Host - http://www.idealhost.co.uk Provides e-commerce and CRM software.
	MM Group Ltd. - http://www.mmteleperformance.co.uk/ Provides call center and customer data services in the UK. Also provides printing, response management, e-commerce, and database management services.
	http://www.dvt.co.za/ - http://www.dvt.co.za/ Provides CRM business intelligence software. Find company profile, description of services and contacts.
	Fraser Williams - http://www.fwcommercial.com/ Customer response software for tracking complaints and for surveys.
	E-Interchange - http://www.e-interchange.com E-Interchange provides CRM solutions by establishing and managing electronic conversations through traditional email, email campaigns and web forms.

	Achiever - http://www.achiever.co.uk Supplier of CRM, eCRM and e-business software solutions.
	InfoScience - http://www.infoscience.ie/ Specializing in the business of bespoke and application development especially in the area of service support management and customer relationship management (CRM).
	CRM Newz - http://www.crmnewz.com CRM news, information, and tutorials.
	ProspectSoft - http://www.prospectsoft.com Provides CRM solutions combined with mobile computing. Products feature integration with Pegasus, Sage, Exchequer, Access, popular accounting software and manufacturing systems.
	CRMailer - http://www.crmailer.com Provides CRM software solutions for online e-mail marketing, combining database marketing, and newsletter publishing.

	Customer Relationship Management - http://www.cio.com/topic/1465/CRM Includes articles about strategy and technology issues.
	CRM Buyer - http://www.crmbuyer.com An independent source featuring CRM product information, reviews and product comparisons.
	Telemation - http://www.databasesystemscorp.com/pstelemation.htm CRM software system including complete telephony features and application development toolkit.
	ITApps Limited - http://www.itapps.com ITApps Ltd is a full-service CRM provider that helps organizations develop and deploy one-stop, end-to-end mission-critical solutions. ITApps Limited provides CRM and contact center solutions across the Asia Pacific Region.
	Salespage Limited - http://www.salespage.com/ Developers of web-based CRM solutions.

	Innotrac Corporation - http://www.innotrac.com/ Provides customized, technology-based support services. (Nasdaq: INOC).
	BimSym eBusiness Solutions, Inc - http://www.leadorganizer.net CRM and sales force automation for insurance professionals
	SemaTree - http://www.sematree.com/ Enterprise class CRM software designed and implemented for the scalable J2EE application server environment. ECS is a CRM application framework and product consisting of EJB business components and Web templates.
	http://www.brdee.com/ - http://www.brdee.com/ Provides software allows operators to monitor web site activity, and alert them if customer assistance is needed.
	Paladin Consulting Group - http://www.paladin-consulting.co.za Customer management and customer interaction management consulting.

	Dacon Software - http://www.daconsoftware.com Provides a live customer service product with open connectivity to legacy CRM systems.
	Infotivity - CRM Software Guide - http://www.crm-software-system.net/ CRM software selection guide.
	Lead Command - http://www.leadcommand-crm-software.com Provides customer relationship management software designed to maximize revenue and return on investment generated from marketing campaigns.
	http://www.mareeba.co.uk - http://www.mareeba.co.uk Independent CRM consultants provide advice to companies on how to maximise the returns from their existing CRM installations.
	Senior Consultant CRM - http://www.crm.filzinger.com CRM Consultant

	SplashDot - http://www.splashdot.com/ Customized customer engagement solutions for Web sites.
	Real Assistant - http://www.real-assistant.com/ Live help and sales chat software powered by ASP script.
	Evolution Systems Ltd. - http://www.evosys.co.uk Integrated CRM software solution with Windows, web based and wireless interfaces.
	Asian Market Information & Analysis Centre (AMIAC) - http://www.asia-lists.com Provides of data and CRM tools designed to facilitate communication with Asian markets.
	http://www.bxtend.com/ - http://www.bxtend.com/ Provides a full suite of CRM tools, including help desk, sales, product management and shopping cart features.

	Vertical Marketing Inc. - http://www.salesteam.com Software consulting firm specializing in the implementation and support of CRM systems.
	Salestrac - http://www.salestrac.com/ Marketing and sales automation software.
	LBT Services - http://www.lbt.co.uk Provides CRM solutions designed maximize the effectiveness of the various business systems within an organization. Features company profile, contact details, description of services and products.
	eCentric Media - http://www.ecentricmedia.co.uk An independent multi-channel CRM systems integration consultancy with expertise in Chordiant, Ab-Initio and e-business-CTI application software solutions.
	Client Compass Software - http://www.wiley.com/WileyCDA/Section/id-290930.html Client information management and CRM software system that is user customizable. The software provides invoicing, notes, data import/export, integration with email clients and MS Outlook.

	Marketpoint - http://www.mktpoint.com Global database marketing.
	CRM Mantra - http://www.crmmantra.com CRM consultancy firm provides consulting services to small businesses for procurement, integration and deployment of software systems.
	Rankin Technology Solutions - http://www.rankintechnologies.com Rankin Technology Solutions provides consulting and CRM solutions for small businesses in south Georgia and north Florida
	TBN - The Business Network - http://www.businessnetwork.com/ Provides on-demand web services for the IT distribution industry.
	CABC's Maximizer CRM Discussion Board - http://www.maxtalk.com/ Discuss Maximizer CRM software features and support issues with other Maximizer users. Compare Maximizer with other CRM packages.

	Clientware - http://www.clientware.ca Clientware provides CRM, Contact Management, Task Management, Time, Billing and Reports software for Service Professionals. Services are designed to keep the customer as the focus of your business.
	GoldCRM, Inc. - http://www.goldcrm.com Gold Service Advisor for Amdocs Clarify is a web and wireless based field service application that incorporates intelligent dispatching, route optimization and SLA driven scheduling. Integrated with Microsoft Mappoint and optimized for Blackberry RIM paging system.
	Windsail Technologies LLC - http://www.windsailtech.com Design and implementation of central customer information files in support of CRM initiatives for large corporations. Data cleansing and data consolidation.
	Zerotouch - http://www.zerotouch.com Provider of web based customer service solutions.
	SiliconLink - http://siliconlink.com Enterprise level CRM for small business with customizable industry-specific solutions.

	SpringDove - http://www.springdove.com/ eCRM technologies, E-business consulting, web designing, hosting, content development and IT application development
	Alto CRM Consulting - http://www.altocrm.com Provides customer relationship management solutions and training with GoldMine and SalesLogix CRM software.
	U&D Square - http://www.udsquare.com Provides 24x7 technical and customer support for web hosting companies, ISP's, Data Centers and other businesses.
	http://www.smaple.com - http://www.smaple.com CRM consultants who provide a range of CRM products and implementation services.
	Competitive CRM Performance - http://www.competitiveperformance.com Publisher and consultancy dedicated to assisting clients with the successful implementation of customer relations management.

	Knowledge enabled eCRM Solutions - http://www.cmd-it.de CMD delivers knowledge enabled solutions for CRM Channel Management.
	Consilience Group - http://www.consiliencegroup.com A virtual business development firm that creates customized CRM solutions.
	Noonmark - http://www.noonmarktech.com Web based customer information system for small and medium sized businesses.
	enVesage - http://www.envesage.com CRM and Information Technology firm specializing in providing a variety of CRM solutions including database management and campaign management.
	MainstayCRM - http://www.mainstaycrm.com An international contact center that provides blended inbound and outbound telecalling facilities coupled with BPO services such as email management and back office tasks.

	Click4Operator - http://www.click4operator.com Firm offering agents who provide Web call center services.
	Ridge Group LLC - http://ridge-group.com Internet and CRM consulting group.
	Livecare - http://www.livecare.net Call center, help center and remote support software.

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